Support | Kriesi.at – Premium WordPress Themes

Hi,

We have already moved the 1/1 column inside a color section, which should constrain the blog posts to the maximum-width container, also reducing the space between the items. Would you mind providing a screenshot of the changes you’d like to make? You can use platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

February 20, 2026 at 10:54 am #1495267

In reply to: Bug: PHP error when trying to edit image elements in Enfold Avia

thinkjarvis

@HolgerBusse – Legend! thank you for sharing this!

@Rikard

Does this snippet apply to our issue with imagery? Or is this specific to the Icon Element Holger is suggesting?

I will trial it on the site where we are having problems.

Are there any other artificial limits set like this in Enfold? Please can we get a check? Enfold 100% should not have control over this – It should use the default server limits set in php OR over-rides set in wp-config.php.

This is quite a serious oversight your end!

February 20, 2026 at 9:46 am #1495262

In reply to: Enfold Cross Site Scripting (XSS) – problem with 10 websites – patch release

javanto

Ok Guenni007, I just tested the website and the result is a yellow B.
I have to fix Strict Transport Security and Content Security Policy (Missing Headers).
We’re going to fix it.

Last Friday, the site was hacked. Instead of the homepage, we had a redirect to a Clearfix page. Admin users logged in, and fake plugins appeared. We removed everything. The next day, all the site’s images were gone.
We downloaded the backup (site and database), deleted everything, and started over.
We added more security plugins.
We still don’t know what happened; it’s definitely not just Enfold, but it could also be Woocommerce, and especially Revolution Slider, which was removed in the new version.
Nothing like this has ever happened before!
In any case thank you so much for your advice: precious!

February 20, 2026 at 6:37 am #1495254

In reply to: Columns elements not lining up

— https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

Hey dreyerjm,

Thank you for the inquiry.

Try adding this code in the Quick CSS field.

#top .av-equal-height-column .avia-button-wrap {
    position: absolute;
    bottom: 0;
    width: 100%;
}

#top .av-equal-height-column {
    padding-bottom: 50px;
}

You can also replace av-equal-height-column with a custom css class name if you want this applied only to specific columns.

Result:

Best regards,
Ismael

February 19, 2026 at 10:29 pm #1495247

In reply to: Remove this title from mega menu

Hey dreyerjm,
If you dont want to display a title just enter a single dash: “-” in the column title field

Best regards,
Mike

February 19, 2026 at 3:38 pm #1495236

In reply to: Images not responsive

Hey Citvej,

Thank you for the inquiry.

Where did you set the option to convert the images to AVIF?

The srcset should be automatically added to the images as long as Enfold > Performance > Responsive Images is enabled, which enables the default WordPress srcset feature. It’s possible that one of the plugins installed on the site is interfering with the default WordPress functionality.

Best regards,
Ismael

February 19, 2026 at 10:40 am #1495208

Topic: Addtl Space below menu shall disappear

in forum Enfold

oestersund

Participant

Dear team,
on my draft page below there is a white space between menu and first content / hero image. What do I have to do in order to get rid of this? Thank you very much and best regards. Tilman

This topic was modified 1 day, 16 hours ago by oestersund.

February 18, 2026 at 6:44 pm #1495198

Topic: Images not responsive

in forum Enfold

Citvej

Participant

Hi,

I’m experiencing an issue where some images on my client’s website are not being replaced with their optimized versions generated by the Smush Pro plugin. Other images appear to be optimizing correctly, but a subset of them continue to serve the original, unoptimized files.

I believe this may be related to how Enfold handles images. I tried to deactivate all plugins except Woocommerce and Smush Pro to see if any other plugins might be the cause of this issue, but it doesn’t seem like it. There are missing srcsets as well, which leads me to believe the theme isn’t using the regular wp_get_attachment_image() function (loading images the WordPress way), which then doesn’t let WordPress apply image optimizations and other hooks that come from that function.

Could you advise on whether Enfold has any known conflicts with Smush Pro, or if there’s a recommended way to ensure all theme-rendered images are picked up by the plugin?

In the example link, you can look at image HTML. The first section’s image has been manually replaced with AVIF while the second and third section’s image still load PNGs. None of the images have responsive srcsets.

We look forward to your response,
Neven

February 18, 2026 at 5:37 am #1495184

In reply to: Padding column

Hi,

Thank you for the update.

Looks like you didn’t use a Color Section element on the page, which allowed the theme to automatically create one without container constraints. Make sure to move the columns or content inside a Color Section container so they don’t go full width. You can then set the Maximum Container Width value in Enfold > General Layout > Dimensions as shown in the screenshot below.

Best regards,
Ismael

February 18, 2026 at 5:29 am #1495180

In reply to: I keep getting “Updating failed. The response is not a valid JSON response.”

Hi,

Thank you for the update.

We checked the other pages, but we’re not seeing any issues with them. Would you mind providing a screenshot of the issue? You can use platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

February 17, 2026 at 11:45 pm #1495177

In reply to: Adding a new Social Icon and linking it to the icons list

Hey Dave Chapple,
Since upwork is not available at fontello, you will need to convert your upwork image into a iconfont and add the correct code to your functions file:

function avia_add_custom_icon($icons) {
  $icons['tiktok'] = array( 'font' =>'fontello', 'icon' => 'ue800');
  return $icons;
  }
  add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
  
  function avia_add_custom_social_icon($icons) {
  $icons['TikTok'] = 'tiktok';
  return $icons;
  }
  add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);
  add_filter('avia_social_share_link_arguments', 'avia_add_social_share_link_arguments', 10, 1);
  function avia_add_social_share_link_arguments($args){
      $tiktok = array('tiktok' => array("encode"=>true, "encode_urls"=>false, "pattern" => "https://www.tiktok.com/", 'label' => __("Share on TikTok",'avia_framework')));
      $args = array_merge($tiktok, $args);
      return $args;
  }

You will need to adjust the code to suit your icon which has a custom code from fontello.
Please also note that you need to login to support and not use the contact form, it is not appropriate for support questions. Your support license expired a year ago, so please renew. (Supported until: 2025-02-19)
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

Best regards,
Mike

February 17, 2026 at 6:55 am #1495158

In reply to: issue: logo stays on top of burger menu overlay

Guenni007

first – your logo is already on top with that z-index of 101. But the logo could not be seen due to that dark overlay background. Not enough contrast. – you see it if you set a background-color for it

.logo.avia-standard-logo {
  background-color: #d5d9d3
}

so – my first thought is to replace that png by a svg logo – where you can change the fill color by the status of the hamburger open or not.

e.g. take this svg instead for logo: https://webers-testseite.de/logo-femke-boschker.svg

and set for the change :

svg .fb {
  transition: all 0.3s linear;
}
.av-burger-overlay-active .fb {
  fill: #FFF;
}

____________

Or: why don’t you place an image (your logo image) inside the menu?
you can do that replacing the home menu-item or add an additional home menu item and replace that:

for navigation label you put in a standard img tag
<img class="avia_image" src="https://www.maartenwebsites.nl/dev-femke/wp-content/uploads/2026/02/logo-femke-boschker-scaled.png" />

PS: because you do not need to differ here between burger-menu and desktop text menu – you do not need that extra class.

PPS: maybe you use in this case a white alternative logo.

February 17, 2026 at 5:30 am #1495148

In reply to: I keep getting “Updating failed. The response is not a valid JSON response.”

Hi,

Thank you for the update.

The site seems to be rendering correctly when we checked. Did you figure out the issue? Would you mind providing a screenshot? You can use platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot.

Best regards,
Ismael

February 16, 2026 at 7:56 am #1495116

In reply to: Single featured image sizing off

Hi,

Thank you for the update.

We’re not yet sure why this is happening, but we managed to work around the issue by enabling the Advanced Layout Builder for the blog and manually adding the Blog Posts element with a specific preview image selected. Please make sure to purge the cache before checking.

You may also need to add this filter to the functions.php file to adjust the blog layout of category pages.

add_filter('avf_blog_style','avf_blog_style_mod', 10, 2); 
function avf_blog_style_mod($layout, $context){
   if($context == 'archive') $layout = 'blog-grid';
   return $layout;
}

Best regards,
Ismael

February 15, 2026 at 7:58 pm #1495108

In reply to: Video play w/o opening new window

Hi,
Pleae use the video element and set to always load:

Best regards,
Mike

February 15, 2026 at 3:55 pm #1495104

In reply to: Posrtfolio: Images and Text blocks combination

xeovision

Got it.
For all others, just add this to the css as well

.referenzen .grid-content  {  pointer-events: auto; }
.referenzen .grid-image .image-overlay {
  z-index: 0 !important;
  display: none !important;
}

..we can close here.
Thx Mike

February 15, 2026 at 2:15 pm #1495101

In reply to: Posrtfolio: Images and Text blocks combination

Hi,

Best regards,
Mike

February 15, 2026 at 1:38 pm #1495097

In reply to: Posrtfolio: Images and Text blocks combination

Hi,
Change the button URL:

Best regards,
Mike

February 15, 2026 at 12:54 pm #1495095

In reply to: Posrtfolio: Images and Text blocks combination

xeovision

Meanwhile i could solve this.
Text is visible inside the block.

BUT when i click on it, it opens the background image which is the blue color. How can i change the url link for this one specific block? or deactivate the lightbox here? This is the code i used for:

.referenzen  .grid-entry  .inner-entry {  overflow: hidden !important}

.referenzen .grid-content {
  display:flex;
  flex-flow: column nowrap;
  justify-content: space-around;
  position: absolute;
  top: 0%;
  left: 0%;
  width: 100%;
  height: 100%;
  padding: 10px;
  background: #1b2640 !important;
  z-index: 0;
  text-align:center;
  pointer-events: none;
}

.referenzen .grid-content * {  background: transparent !important; }
.referenzen .image-overlay {  display: none !important; }
.referenzen .grid-content .avia-arrow { display: none; }

.referenzen .grid-entry-excerpt { font-size: 15px!important;  font-style: normal!important;  margin-bottom: -2px; color:#ffffff !important;  font-family: ffclanproregular !important; }

This reply was modified 5 days, 14 hours ago by xeovision.

February 14, 2026 at 8:16 pm #1495084

Topic: Posrtfolio: Images and Text blocks combination

in forum Enfold

xeovision

Participant

Hi,
next mission:
I have build a portfolio including images. But i would like to add inside/inbetween the images 2 colored blocks with a text / link.
When i add a new block and insert a colored image as background – i cannot place text on it …any idea?

that should looks like here:

With caption text block it might work but i do not get it in this design

This topic was modified 5 days, 15 hours ago by xeovision.

February 14, 2026 at 5:40 pm #1495078

In reply to: Make preview image on top of Gallery element sticky as user scrolls thumbnails?

Hi,
On your page https://www.thomashenthorne.com/26-mooring-road-san-rafael-ca/#av_section_42
I see your gallery but I don’t see the larger image that ment to change when hover over the gallery items, such as in Guenni007’s example. https://webers-testseite.de/ajax-gallery/#av_section_4 I assume that you like the second solution “Ajax Gallery – Thumbs at the right side”, because in the first solution the main image is hiding the gallery and most and not be clicked.
I also don’t find the classes on the page for Guenni007’scss to work, are you still tring to achive this layout?

Best regards,
Mike

February 13, 2026 at 8:49 am #1495052

In reply to: Yith Booking calendar conflict ui-icons_444444_256x240.png

Rikard

Keymaster

Hi,

If the URL of the image is working, then yes.

Best regards,
Rikard

February 13, 2026 at 7:48 am #1495049

In reply to: Video play w/o opening new window

oestersund

Hi Ismael,
thanks – I have added different version s of this coulmn using different settings. It all does not lead to the result I would like to have.

Like here: the video plays, and the rest of the site is still visible:

Hypnose für Kinder

On this page the video is hosted @youtube and linked with the enfold video element.

Also loading the video directly on the web space did not lead to the way I would like to show it, or I still have the wrong settings. But I think I do not know where to change the settings. Cookie settings I had changed it is correct.

Shall I use better the image element with link to the video Or the video element ? on the dev site mentioned I´v tried both

would be great to know how to fis this.

thx a lot & best regards
Tilman

This reply was modified 1 week ago by oestersund.

February 13, 2026 at 6:46 am #1495048

In reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions

sparkyj

No i did not add “intermediate_image_sizes_advanced” filter.
I took out that code you addd, added it to WPcode plug in and it is working. It is helping me understand more about how this WP Small MED LARGE image file generator is working.
Thank you Ismael. I’m getting there!

I might try the WP_Optimise plug in later.

February 13, 2026 at 5:45 am #1495047

In reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions

Hi,

Did you add the intermediate_image_sizes_advanced filter? All we added to the functions.php file is the avf_alb_lightbox_image_size filter, which replaces the thumbnail with the full or original image.

If you add the intermediate_image_sizes_advanced filter, no thumbnails will be generated for uploaded images and all elements will use the full size regardless of the viewport size or device.

Installing an image compression plugin, such as WP Smush, should help optimize file generation.

Best regards,
Ismael

February 13, 2026 at 5:41 am #1495046

In reply to: Single featured image sizing off

Hey es.design.ma,

Thank you for the inquiry.

The first post is currently showing a thumbnail instead of the original image. Did you install any image or media library plugins? Please provide the login details in the private field so we can check further.

Best regards,
Ismael

February 13, 2026 at 5:37 am #1495045

In reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions

sparkyj

With this image compression disabled in the Functions.php or via a WP plugin, will this eliminate the ability for WP to serve up smaller sizes for tables and phones? If so, would introducing a WP plugin like Smush or WP-Optimize, do a better job of creating better images?

February 13, 2026 at 5:24 am #1495042

In reply to: Image switch for product variations not working (anymore)