Viewing 30 results - 1 through 30 (of 106,434 total)
  • Author
    Search Results
  • #1496536
    valerieh
    Participant

    Hello-

    My website is at valparker.com. I have color sections at the top of each page for the hero image.

    Once a week, randomly, the color sections go white, making the text unreadable. I have tried clearing caches, setting a minimum height to these sections, etc. Nothing seems to keep it consistently correct and occasionally the colors sections will return to their deep gray color with me just logging in and clicking to edit the page.

    I’ve included a screenshot link of what the pages look like when the color section is no longer dark.

    #1496529
    morijksen
    Participant

    Hi all,

    I’ve bought the Enfold template through themeforest. However, the instructions from the plugin (https://moniquerijksen.nl/wp-content/themes/enfold/framework/images/layout/FIND_API.jpg) are not up to date anymore. I cannot upload my license to the plugin settings, because the fields don’t match.

    Does anyone know how I can add my license to update the plugin? I cannot update my php version now because the site keeps crashing. I’ve mailed Kriesi support a bunch of times but got no answer whatsoever. Any answer is highly appreciated.

    This is the current set up: https://moniquerijksen.nl/wp-content/uploads/2026/04/screenshot-2026-04-02-at-11-14-45.webp

    Thank you very much.

    #1496519

    In reply to: video aspect ratio

    Hi,

    Thank you for the update.

    Adding this css code should help get rid of the gris bar, but it will distort the image a bit. Based on our checks, the distortion is not really visible. Please make sure to purge the cache before checking.

    #top .av-video-slide iframe, #top .av-video-slide embed, #top .av-video-slide object, #top .av-video-slide video {
        object-fit: fill;
    }

    Best regards,
    Ismael

    #1496508

    Hi,

    1. The images will only display the image text inside the lightbox, it doesn’t support the layout in your screenshot unfortunately.

    2. We can give you CSS to use, but your images will likely lose their aspect ratio, or appear skewed.

    Best regards,
    Rikard

    #1496489

    Hi,

    Thank you for the update.

    This css code should help:

    #top #header_meta .phone-info {
        position: absolute;
        right: 50px;
        top: 80px;
    }

    Result:

    BKAvFTb.md.png

    Best regards,
    Ismael

    Hi,

    Thank you for the feedback.

    Try to replace the modification with the following code:

    
    .avia_recaptcha_v3 fieldset {
        display: flex;
        flex-wrap: nowrap;
        align-items: flex-start;
        flex-direction: row;
    }
    
    .avia_recaptcha_v3 .form_element {
        flex: 0 0 calc(33.333% - 10px);
        margin-right: 15px;
    }
    
    .avia_recaptcha_v3 .av-recaptcha-area {
        position: absolute;
        bottom: -80px;
        left: 0;
        width: 100%;
    }
    
    .avia_recaptcha_v3 .av-google-badge-message {
        display: none;
    }
    

    Make sure to purge the cache before testing.

    BKAobSf.md.png

    Best regards,
    Ismael

    #1496476

    Hey,
    Sure, please see the images attached:
    1. Recette_Images.jpg is my goal, a legend below each image. So I have filled in the legend here, as you can see on image legend.png
    Gallery
    2- You can see in the same folder the mobile version, the image is full width which is perfect but the height is cut, I would like full height.

    Tx!

    #1496471

    And additional question: on mobile, my images are cut vertically, hox to get them 100% height?
    Tx a lot
    Marine

    #1496466
    a_edemirci
    Participant

    Hello,

    I have created a shop page in Wowstore plugin (frontend image is attached). When I visit the shop page individually it works well. However, when I try to insert this shop page in my current Main Page, nothing happens. No products, no images, and no filters. Only blank screen. I use custom layout to insert the page with no luck. How can I get the shop page created through Wowstore to be seen on my own Main Page? Thank you very much in advance….

    01

    • This topic was modified 2 days, 21 hours ago by a_edemirci.
    • This topic was modified 2 days, 21 hours ago by a_edemirci.
    • This topic was modified 2 days, 21 hours ago by a_edemirci.
    #1496462
    newki75
    Participant

    Hello,

    I have added this element in my page, tried to enter the legend for 2 images but they dont appear and I dont see where to fix it.
    Can u help?
    Tx!
    Marine

    #1496454

    Hi,

    Thank you for the inquiry.

    We couldn’t reproduce the issue when we checked the site on a mobile emulator. The mobile menu is correctly visible, overlaying above the content. Which browser are you using?

    B2aOU4R.md.png

    Best regards,
    Ismael

    #1496446

    In reply to: Duplicate ID

    Hey Advantage09,
    It looks like you have enabled the Alternate Menu For Mobile
    BdUDCDG.md.png
    But it is the same menu items as your main menu, so it is not needed and you can disable it.

    Best regards,
    Mike

    Dave
    Participant

    The site we have had working for a year or so has suddenly stopped working after a WordPress update. It now appears broken with the header images not appearing along with other css issues. No matter what i have tried to do to correct this it hasn’t fix it. Yet if i preview the home page for example this displays correctly, but the live site is displaying incorrectly? Could i ask one of the support team to take a look over the site and come back to me as soon as possible please with a fix?

    Look forward to your reply.

    #1496418

    Thanks, Rikard, for your quick response. Actually, I think I figured it out. Well, with the help of ChatGTP. I’ve added this code to Quick CSS:

    .custom-image-padding {
        padding-right: 7px;
    }

    Seems successful in adding 7px padding to right side of images in class “custom-image-padding”.

    #1496412

    Hey steviger,
    Do you mean like this:
    B92Dn4I.md.png
    try this instead:

    @media only screen and (max-width: 767px) {
        .responsive .logo svg {
            transform: translateX(38%) translateY(63%);
        }
    } 

    Best regards,
    Mike

    Hi,
    When I checked using the Enfold > Layout Builder > Show advanced Options > Debug Mode I found on Post 1785 that you have a unclosed strong tag:
    qyPjuAx.md.png
    Correcting this solved.
    I see that you have many templates saved:
    qyL0o5Q.png
    Note that if any of these have unclosed tags they will cause issues on additional pages that you use them on. They can not be repaired, you would need to delete them and rebuild them.
    I also note that you are using the Advanced Editor Tools plugin and recall back when it was called TinyMCE Advanced there were issues with it, not sure if they have been resolved in the plugin’s current build, but it may be worth considering.
    I also tried to reproduce this on my test site, but was unable to without purposely forcing unclosed tags.

    Best regards,
    Mike

    Hey Valerie,
    Your woo shortcode to display the products was using cropped images
    [products=3]
    I added this to your child theme to use the uncropped images:

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
    function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
        return 'woocommerce_thumbnail';
    } 

    Best regards,
    Mike

    #1496395

    Hey Lance,

    If you point out an example image on your site, then it will be easier for us to give you exact code.

    Best regards,
    Rikard

    #1496392
    CaptOM89
    Participant

    A simple question: How do I use custom CSS to add padding to the right edge of a class of images in the Classic Editor?

    Thanks!

    Lance

    Valerie
    Participant

    Hello Support!

    I would appreciate some help with a display issue with woo commerce product page on my site. I’ve made all the woo formats but it looks like Enfold may be overriding them. The problem is that the first product image in the grid displays correctly, but the images in the next two containers are cut off. It looks like the containers are not all the same size, but the images are the same height and width.

    I also tried a couple of code fixes in CSS but that didn’t fix it either. This is the latest:
    /* Force consistent image heights */
    .woocommerce ul.products li.product a img {
    height: 250px; /* Adjust height as needed */
    object-fit: cover; /* Ensures image covers area without stretching */
    }

    /* Force equal product container heights */
    .woocommerce ul.products li.product {
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    }

    Thank you for looking into this for me!

    Valerie

    #1496378

    Hey klvnstudios,
    I don’t see this on my screen, but if I emulate a larger screen I see a white space at the bottom. This is not part of the page and is due to limited page content. To correct set the height of your color section to At least 100% of browser window height.
    qDc6hwx.md.png

    Best regards,
    Mike

    homerosaur
    Participant

    If I choose a grid layout for my blog page and my site doesn’t contain any blog posts, the “Blog” page displays a lot of unrelated elements.

    However, if I choose the default layout or any layout other than “Grid,” my “Blog” page behaves correctly, displaying that there is no content.
    Can you explain if this behavior is normal?

    Best regards
    pic 1
    pic 2
    pic 3

    #1496344

    In reply to: same height

    Hi,
    Actually it is:
    qsENDiJ.md.png
    The extra space is not apart of the page, it’s because you don’t have enough content and the page is too short:
    qsEt4g2.md.png
    Change the height in your color section to 100% page height, instead of no height.

    Best regards,
    Mike

    #1496343

    In reply to: same height

    Screenshot 2026 03 25 204012

    #1496342

    In reply to: same height

    Let’s try another page

    The color isn’t the same at the top of the image and below the copyright notice.

    #1496341

    Hey Elena,
    It looks like you want the font size to be 14px, but you have a Advanced Styling set to 18px which overrides it:
    qsRCXZg.md.png
    Since this size is for your whole site, try this css just for the testimonials:

    #top .all_colors .avia-testimonial-content p em {
        font-size: 14px;
    } 

    Best regards,
    Mike

    #1496334

    In reply to: same height

    Hi,
    I do not see the samething as you:
    qsBI2f9.md.png
    Try clearing your cache.

    Best regards,
    Mike

    #1496329

    Hi Ismael,
    I am not sure what image you are talking about because when checking the dimensions of the uploaded images of the two pages in the media library they both were bigger than what you mention.
    Anyhow, I have cut and resized the images to respect the 16:7 proportions and they now look rather ok. It all depends though on how large the browser window is. If I enlarge the window some parts get cut out, but I guess that’s normal.
    Thank you for your help.
    Best regards,
    Elena

    #1496327

    Hey Elena,

    Thank you for the inquiry.

    The slider area on renders at 1702x760px on our end, but the uploaded image is only 1500x840px and with a different aspect ratio compare to the slider area — which is why part of the image is getting cut off.

    To fix this, please upload a new slider image that is at least 1702x760px with an aspect ratio of approximately 16:7 (or 2.24:1) as the safest option going forward.

    Let us know the result.

    Best regards,
    Ismael

    #1496317
    elenagrassi
    Participant

    Hello,
    in a few pages of my website I am using a full screen slider (though with one single image at the moment).
    I would like to increase the height of the slider because some important parts of the image are not visible, but I have not found a way to do it.
    Is that possible? Or maybe you can suggest other solutions.
    Pages are and
    Admin credentials attached in case needed.

    Best regards,
    Elena

Viewing 30 results - 1 through 30 (of 106,434 total)