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  • #1496536

    Hello-

    My website is at valparker.com. I have color sections at the top of each page for the hero image.

    Once a week, randomly, the color sections go white, making the text unreadable. I have tried clearing caches, setting a minimum height to these sections, etc. Nothing seems to keep it consistently correct and occasionally the colors sections will return to their deep gray color with me just logging in and clicking to edit the page.

    I’ve included a screenshot link of what the pages look like when the color section is no longer dark.

    #1496540

    Hey valerieh,

    Thank you for the inquiry.

    Do you have any scheduled tasks or cron jobs running on your site? For example, automated backups, cache clearing plugins, optimization plugin or any custom scripts that run on a schedule? Some of these can accidentally strip inline styles or regenerate css files in a way that drops custom color settings from your sections.

    It would also help to know if you’re using any plugin that modifies or minifies css, such as Autoptimize or a similar tool. Disabling file compression temporarily via Enfold > Performance > File Compression can help rule out the theme’s own css merging as a factor.

    Let us know the result.

    Best regards,
    Ismael

    #1496556

    Hello! Thanks for the response.

    I used Deluxe Managed WordPress Hosting, which does include auto backups. I have used this for as long as I can remember, and haven’t run into this issue until recently- could that be it?

    I have included a screenshot of my plugins and my performance set up. I accidentally ran two image compression plugins at the same time, but that was AFTER I had issues with the color section, so that was not related to the issue.

    I did the following to try to resolve the issue and did not have success:

    Disabled “css file compression and merging”, as well as “javascript file compression and merging.” I

    Turned on”Delete Old CSS And JS Files?

    Screenshot in private content.

    #1496599

    Hi,
    It sounds like a caching issue with smushit, try disabing it for a week and see if that helps, or add this function to your child theme function.php

    function custom_avf_post_css_create_file( $create ) {
    	return false;
    }
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    Best regards,
    Mike

    #1496728

    HI Mike-

    I disabled smush and i am still having problems.

    The simple act of logging in and saving a page usually fixes it, but I would love a more permanent solution. See private homepage for my homepage today before I fixed it

    #1496734

    Hi,
    When I check the section background is now dark, so it seems correct now. It looks like you have not tried the function in your child theme function.php

    function custom_avf_post_css_create_file( $create ) {
    	return false;
    }
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    Give that a try.

    Best regards,
    Mike

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