Hi there
We have recently implemented elementor on our enfold site but the responsive has gone out of whack. When we debug using a standard theme eg: happy elementor then the responsive works fine. We have tried everything to get it work as expected and have included a screencast to showcase what we are having an issue with.
Example Page
Shop Page
-
This topic was modified 3 years, 11 months ago by
interfacemedia. Reason: Added proper links
Hey Jenny-NBPT,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi Xavier,
The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
If you need help with updating, then please post admin WordPress and FTP login details in private. Also please verify that you have backups of your site.
Best regards,
Rikard
Hi Xavier,
The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
If you need help with updating, then please post admin WordPress and FTP login details in private. Also please verify that you have backups of your site.
Best regards,
Rikard
Hi,
I bought Enfold on May 4th and have been dealing with this for almost two weeks. The token I get on Theme Forest only generates the following error message and won’t register the theme. I get the token by signing in to m account… so help is appreciated.
Here’s the errors:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occurred:
Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.
Hi,
Glad we were able to help, and thanks again to Guenni007, we will leave this thread open for Guenni007 to reply. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hello.
I need help for WordPress and Enfold upgrade. I’m using old verson of WordPress and Enfold 4.4.1
I can not anymore update some pages….
Thanks a lot.
Enfold Product Gallery has ceased to function as it did previously. Unfortunately unable to tell whether it is an Enfold update or something else which is causing it.
Now, when the Default Enfold Gallery is enabled (ThemeOptions > Shop Options > Product Gallery) the image opens up as a page rather than a lightbox. So to revert to the product page have to use the browser Back option.
Currently have the WooCommerce 3.0 product gallery enable as that at least stays on the product page. If you login please feel free to re-enable the Enfold Product Gallery – but if you don’t resolve the issue (I am sure you will) then revert to the WooCommerce Gallery.
Note we have a copy of the site on the same server with the same versions and the Product Gallery works as it should – so we are somewhat confused.
We have tried disabling WP Rocket and other cache but without success.
Thanks
John
Hi,
You are still running an old version of the theme, please update to the latest version of the theme. That will update the LayerSlider as well.
If you want to remove LayerSlider, then you can do so under Enfold->Layout Builder->Integrated (Bundled) LayerSlider Plugin.
Best regards,
Rikard
Are there known problems? Or incompatibilities with some ENFOLD Performance Settings?
Hey sitadi,
Thanks for the login details. Could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thank you for your patience, I see that you are using Enfold 4.7.6.4, please Enter a valid Envato private token and update your theme to Enfold 4.9.2.3
Then clear your cache and check again.
Best regards,
Mike
Hello Support,
for performance reasons, does it make sense to use WP Rocket(https://wp-rocket.me/) in conjunction with the ENFOLD Performace settings?
Thanks.
Hey,
The site is based on Enfold theme – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 which is the only theme we offer however as Rikard mentioned, it is not based on any Enfold demos.
Regards,
Yigit
Hi Colin,
Thanks for using Enfold :-)
If you have any suggestions for us, then please post them here.
Best regards,
Rikard
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi salvinono,
Please open a new thread and include a link to where we can see the problem you are having. Also please try to explain the problem a bit further as well.
I will close this thread for now.
Best regards,
Rikard
Hey approappliance,
That doesn’t look like any of our demos, you can check all of the demos here: https://kriesi.at/themes/enfold-overview/
Best regards,
Rikard
Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.main_menu ul ul {
background-color: #fff;
}
.av-main-nav ul > li > a {
color: #000;
}
.home .main_menu ul ul {
background-color: transparent;
}
.home .av-main-nav ul > li > a {
color: #fff;
}
Best regards,
Rikard
I have used Enfold for years and LOVE IT.
I have some suggestions for new ideas. Do you have a forum or someone I can send my suggestions to?
Thanks
Hi,
Great, I’m glad that we could help, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
the site has the latest version of Enfold – see log-in below
not getting the panel now but still getting error text
+++error text +++
Warning: The magic method Visual_Form_Builder::__wakeup() must have public visibility in /home/birding/public_html/wp-content/plugins/visual-form-builder/visual-form-builder.php on line 65
Warning: The magic method Visual_Form_Builder_Form_Display::__wakeup() must have public visibility in /home/birding/public_html/wp-content/plugins/visual-form-builder/public/class-form-display.php on line 38
+++end error text +++
FYI – maybe this has something to do with it – yesterday I updated PHP to 8.1 and things went haywire -= it is now set back to 8.0 – not sure if that is relevant
Hi,
Thank you for the update.
After adding the filter, you should find the font at the very bottom of the dropdown. Did you check it there?
UPDATE: We moved the filter around line 57 of the functions.php file. You can find the new font as the very last option, after Yellowtail. You may need to install and activate a child theme in order to preserve this modification.
// https://kriesi.at/documentation/enfold/child-theme/
Best regards,
Ismael
Hey Fran Lopez,
Thank you for the inquiry.
The latest version of the theme is 4.9.2.3, not 4.8. Please make sure to purge the cache and toggle or temporarily disable the Enfold > Performance > File Compression settings after the update. Unfortunately, older versions of the theme are no longer available on Themeforest.
Best regards,
Ismael
Hey Manuela,
Thank you for the inquiry.
You can use this css code to adjust the style of the icon beside the iconbox title.
.iconbox_icon.heading-color {
font-size: 50px;
left: -20px;
top: 0px;
}
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
Ismael
Hi,
Thank you for the inquiry.
The tooltip text are not visible because the font color is the same as the background. Adding this css code should help.
.avia-tooltip {
color: orangered;
}
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
Ismael
Hi,
Sorry for the confusion. You should not disable the Smash Balloon plugin, just replace the current instagram widget with the Enfold Instagram (Smash Balloon) version of the widget and make sure to configure the smash balloon settings as described in the documentation.
// https://kriesi.at/documentation/enfold/instagram/#setup
Please note that there are two versions of the instagram widget in the theme, the default instagram widget and the the smash balloon version of the widget.
Best regards,
Ismael