Page 870 – Support | Kriesi.at – Premium WordPress Themes

Viewing 30 results - 26,071 through 26,100 (of 244,594 total)

← 1 2 3 … 869 870 871 … 8,152 8,153 8,154 →

Author

Search Results
May 12, 2022 at 7:22 pm #1351605

Topic: Responsive Is Broken

in forum Enfold
interfacemedia
Participant
Hi there

We have recently implemented elementor on our enfold site but the responsive has gone out of whack. When we debug using a standard theme eg: happy elementor then the responsive works fine. We have tried everything to get it work as expected and have included a screencast to showcase what we are having an issue with.

Example Page
Shop Page
- This topic was modified 3 years, 11 months ago by interfacemedia. Reason: Added proper links
May 12, 2022 at 6:58 pm #1351600

In reply to: unable to use the Theme Forest token to register

Rikard
Keymaster

Hey Jenny-NBPT,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 12, 2022 at 6:39 pm #1351599

In reply to: Help for WordPress and Enfold upgrade

Rikard
Keymaster

Hi Xavier,

The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

If you need help with updating, then please post admin WordPress and FTP login details in private. Also please verify that you have backups of your site.

Best regards,
Rikard

May 12, 2022 at 6:38 pm #1351598

In reply to: Support paid

Rikard
Keymaster

Hi Xavier,

The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

If you need help with updating, then please post admin WordPress and FTP login details in private. Also please verify that you have backups of your site.

Best regards,
Rikard

May 12, 2022 at 6:35 pm #1351596

In reply to: home header mobile transparent

Rikard
Keymaster

Hi Manuela,

Please refer to this: https://kriesi.at/documentation/enfold/header/#transparent-header-on-mobile

Best regards,
Rikard

May 12, 2022 at 6:31 pm #1351595

Topic: unable to use the Theme Forest token to register

in forum Enfold

Jenny-NBPT
Participant

Hi,
I bought Enfold on May 4th and have been dealing with this for almost two weeks. The token I get on Theme Forest only generates the following error message and won’t register the theme. I get the token by signing in to m account… so help is appreciated.

Here’s the errors:

Last time we checked the token we were not able to connected to Envato:

Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occurred:

Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.

May 12, 2022 at 5:32 pm #1351589

In reply to: Open lightbox from one single image link

Mike
Moderator

Hi,
Glad we were able to help, and thanks again to Guenni007, we will leave this thread open for Guenni007 to reply. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

May 12, 2022 at 5:22 pm #1351588

Topic: Help for WordPress and Enfold upgrade

in forum Enfold

Twinloc
Participant

Hello.
I need help for WordPress and Enfold upgrade. I’m using old verson of WordPress and Enfold 4.4.1
I can not anymore update some pages….
Thanks a lot.

May 12, 2022 at 4:40 pm #1351586

Topic: Product Gallery not functioning as expected

in forum Enfold

JohnMYates
Participant

Enfold Product Gallery has ceased to function as it did previously. Unfortunately unable to tell whether it is an Enfold update or something else which is causing it.

Now, when the Default Enfold Gallery is enabled (ThemeOptions > Shop Options > Product Gallery) the image opens up as a page rather than a lightbox. So to revert to the product page have to use the browser Back option.

Currently have the WooCommerce 3.0 product gallery enable as that at least stays on the product page. If you login please feel free to re-enable the Enfold Product Gallery – but if you don’t resolve the issue (I am sure you will) then revert to the WooCommerce Gallery.

Note we have a copy of the site on the same server with the same versions and the Product Gallery works as it should – so we are somewhat confused.

We have tried disabling WP Rocket and other cache but without success.

Thanks

John

May 12, 2022 at 4:12 pm #1351580

In reply to: Layer Slider update

Rikard
Keymaster

Hi,

You are still running an old version of the theme, please update to the latest version of the theme. That will update the LayerSlider as well.
If you want to remove LayerSlider, then you can do so under Enfold->Layout Builder->Integrated (Bundled) LayerSlider Plugin.

Best regards,
Rikard

May 12, 2022 at 1:52 pm #1351566

In reply to: ENFOLD Performance Setting and WP ROCKET?

dillionline
Participant

Are there known problems? Or incompatibilities with some ENFOLD Performance Settings?

May 12, 2022 at 1:32 pm #1351561

In reply to: Cookies message

Rikard
Keymaster

Hey sitadi,

Thanks for the login details. Could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

May 12, 2022 at 1:26 pm #1351558

In reply to: Excerpt box

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 12, 2022 at 1:02 pm #1351554

In reply to: timeline on mobile does'nt show correctly unless you turn the phone to landscape

Mike
Moderator

Hi,
Thank you for your patience, I see that you are using Enfold 4.7.6.4, please Enter a valid Envato private token and update your theme to Enfold 4.9.2.3
Then clear your cache and check again.

Best regards,
Mike

May 12, 2022 at 11:28 am #1351544

Topic: ENFOLD Performance Setting and WP ROCKET?

in forum Enfold

dillionline
Participant

Hello Support,

for performance reasons, does it make sense to use WP Rocket(https://wp-rocket.me/) in conjunction with the ENFOLD Performace settings?

Thanks.

May 12, 2022 at 11:24 am #1351542

In reply to: Demo

Yigit
Keymaster

Hey,

The site is based on Enfold theme – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 which is the only theme we offer however as Rikard mentioned, it is not based on any Enfold demos.

Regards,
Yigit

May 12, 2022 at 10:39 am #1351530

In reply to: Do you have a thread to post new ideas to develop for Enfold?

Rikard
Keymaster

Hi Colin,

Thanks for using Enfold :-)

If you have any suggestions for us, then please post them here.

Best regards,
Rikard

May 12, 2022 at 10:21 am #1351519

In reply to: Support contract renewal

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 12, 2022 at 10:20 am #1351517

In reply to: Fullscreen slider on mobile devices

Rikard
Keymaster

Hi salvinono,

Please open a new thread and include a link to where we can see the problem you are having. Also please try to explain the problem a bit further as well.

I will close this thread for now.

Best regards,
Rikard

May 12, 2022 at 10:15 am #1351516

In reply to: Demo

Rikard
Keymaster

Hey approappliance,

That doesn’t look like any of our demos, you can check all of the demos here: https://kriesi.at/themes/enfold-overview/

Best regards,
Rikard

May 12, 2022 at 10:10 am #1351514

In reply to: Transparent/Non Transparent Header Fonts Colors
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.main_menu ul ul {
  background-color: #fff;
}

.av-main-nav ul > li > a {
  color: #000;
}

.home .main_menu ul ul {
  background-color: transparent;
}

.home .av-main-nav ul > li > a {
  color: #fff;
}
```
Best regards,
Rikard
May 12, 2022 at 10:03 am #1351511

Topic: Do you have a thread to post new ideas to develop for Enfold?

in forum Enfold

ColinWalton
Participant

I have used Enfold for years and LOVE IT.

I have some suggestions for new ideas. Do you have a forum or someone I can send my suggestions to?

Thanks

May 12, 2022 at 9:01 am #1351499

In reply to: enfold builder styles not saved any more or overwritten

Rikard
Keymaster

Hi,

Great, I’m glad that we could help, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 12, 2022 at 8:26 am #1351491

In reply to: Layer Slider update

smarta-brett
Participant

the site has the latest version of Enfold – see log-in below

not getting the panel now but still getting error text

+++error text +++
Warning: The magic method Visual_Form_Builder::__wakeup() must have public visibility in /home/birding/public_html/wp-content/plugins/visual-form-builder/visual-form-builder.php on line 65

Warning: The magic method Visual_Form_Builder_Form_Display::__wakeup() must have public visibility in /home/birding/public_html/wp-content/plugins/visual-form-builder/public/class-form-display.php on line 38
+++end error text +++

FYI – maybe this has something to do with it – yesterday I updated PHP to 8.1 and things went haywire -= it is now set back to 8.0 – not sure if that is relevant

May 12, 2022 at 8:20 am #1351488

In reply to: Layer Slider update

Rikard
Keymaster

Hey smarta-brett,

The latest version of the theme contains that version: https://kriesi.at/documentation/enfold/changelog/. Please try to update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

May 12, 2022 at 8:03 am #1351485

In reply to: Problems with getting correct font weight

Ismael
Moderator

Hi,

Thank you for the update.

After adding the filter, you should find the font at the very bottom of the dropdown. Did you check it there?

UPDATE: We moved the filter around line 57 of the functions.php file. You can find the new font as the very last option, after Yellowtail. You may need to install and activate a child theme in order to preserve this modification.

// https://kriesi.at/documentation/enfold/child-theme/

Best regards,
Ismael

May 12, 2022 at 6:57 am #1351473

In reply to: Descargar versiones anteriores del tema

Ismael
Moderator

Hey Fran Lopez,

Thank you for the inquiry.

The latest version of the theme is 4.9.2.3, not 4.8. Please make sure to purge the cache and toggle or temporarily disable the Enfold > Performance > File Compression settings after the update. Unfortunately, older versions of the theme are no longer available on Themeforest.

Best regards,
Ismael

May 12, 2022 at 6:51 am #1351471

In reply to: Icon Size in Icon box
Ismael
Moderator
Hey Manuela,

Thank you for the inquiry.

You can use this css code to adjust the style of the icon beside the iconbox title.
```
.iconbox_icon.heading-color {
    font-size: 50px;
    left: -20px;
    top: 0px;
}
```
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael
May 12, 2022 at 6:28 am #1351466

In reply to: Gallery captions not visible
Ismael
Moderator
Hi,

Thank you for the inquiry.

The tooltip text are not visible because the font color is the same as the background. Adding this css code should help.
```
.avia-tooltip {
    color: orangered;
}
```
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael
May 12, 2022 at 5:35 am #1351455

In reply to: Enfold Theme – Instagram Side Bar Widget Not Working

Ismael
Moderator

Hi,

Sorry for the confusion. You should not disable the Smash Balloon plugin, just replace the current instagram widget with the Enfold Instagram (Smash Balloon) version of the widget and make sure to configure the smash balloon settings as described in the documentation.

// https://kriesi.at/documentation/enfold/instagram/#setup

Please note that there are two versions of the instagram widget in the theme, the default instagram widget and the the smash balloon version of the widget.

Best regards,
Ismael
Author

Search Results