On my site,
Portfolio Page
https://alexandere77.sg-host.com/portfolio – using enfold portfolio
Press Page
https://alexandere77.sg-host.com/press – using blog posts
How can I make the press thumbnails the SAME size as the portfolio thumbnails? Currently there are more space between the press/blog items than the portfolio items
Thanks
Hi,
Thank you for the update.
We get a lot of 429 errors when editing a page, regardless of the active editor ( default, classic or the Advance Layout Builder ). We also noticed that the site contains an older version of the theme and almost all plugins are outdated.
To fix the issue, please upgrade WordPress to 6.0.1 and update the theme to v5.1.1, then upgrade all plugins to the latest versions. After the update/upgrade, toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache.
IMPORTANT: Please make sure to create a site backup or a restore point before doing the steps above.
Best regards,
Ismael
Hey vdlpwp,
Thank you for the inquiry.
You can create a copy of the file for an existing element in your child theme directory to override it. Please check this documentation for more info.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Best regards,
Ismael
Hi,
We logged in to the site and were able to import the default demo. You can now start editing the site. Please let us know if you encounter issues with theme or if you have any questions.
To get you started, please check the documentation below.
// https://kriesi.at/documentation/enfold
Best regards,
Ismael
Hi,
Thank you for the update.
We can remove the background using this css code.
.caption_framed .slideshow_caption .avia-caption-content p, .caption_framed .slideshow_caption .avia-caption-title, .avia-caption .avia-caption-content p, .avia-caption .avia-caption-title {
background: transparent;
}
And to adjust the position of the caption, please add this css.
.avia-fullwidth-slider .slideshow_align_caption {
position: absolute;
bottom: 0;
}
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings while editing the site.
Best regards,
Ismael
Hi, I uploaded a font with multiple variants via the font manager import within Enfold. I then selected the upload font within the General Style section under the “Heading Font” and “Font For Your Body Text” sections. When I go to the website, all paragraph text is italicized and thin instead of using the regular variant. If I upload only the regular variant as a single font then the text looks correct.
I’m using the Metropolis font and I noticed that the font Metropolis-ThinItalic.ttf is the last variant listed in the zip folder I am uploading. This is the variant Enfold is using for just regular text so everything becomes thin and italicized.
What is causing the text to be italicized automatically? Is Enfold just using Metropolis-ThinItalic.ttf as the default font instead of regular? I was assuming the regular font variant would be the default, but maybe I am mistaken? Any help would be appreciated. Thanks!
This reply has been marked as private.
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Raphaela,
Please try the following in Quick CSS under Enfold->General Styling:
.caption_bottom .slideshow_caption .slideshow_inner_caption .slideshow_align_caption {
background: rgba(255, 255, 255, 0.5);
width: 40%;
float: right;
padding: 20px;
}
Best regards,
Rikard
Hi rootdr,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
Hi,
Great, I’m glad that Nikko could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hello Kriesi Team
We are having a couple of problems which we just noticed today
1—WooCommerce Product Catalogue Image Size
The image size on all newly uploaded photos is displaying square? For the life of it, I cannot see where I can choose or change that. In the customizer, the settings are still the same as before; cropped at 4:3 and 1200 and 600 (Screenshot — https://capture.dropbox.com/ikhRrY2Nm55LRtth)
Live Page — https://don-camillo.coffee/online-shop/ (you can see all the square images are the newly uploaded ones. Also they are now all blurry. The original uploaded version isn’t)
2—Enfold Product Page, Price not showing on Variable Product
When we add a variable product, it won’t show the price on the product page. As soon as we switch it back to a ‘single product’ with no variations the price will show.
Live Page, Product Page, Variable Product — https://don-camillo.coffee/product/baratza/
Live Page, Product Page, Variable Product — https://don-camillo.coffee/product/macap-labo-70d-specialty-grinder/
Live Page, Product Page, Simple Product — https://don-camillo.coffee/product/sanremo-you-espressomaschine/
Both these would have come up with the last update. We tested (but not the image upload) and we missed the product price not showing in variable products, as we only checked a few products and they must have all been products with no variants.
Thanks so much for your help.
I added logins below in case you need it.
Kindest, Corina
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This topic was modified 3 years, 7 months ago by
cd2s. Reason: set up development server and added details. Thanks so much
Thank you @Rikard and @guenni007 !!!
How did this switch on its won? Everything is back including the choice of colors for the progress bar and the plugin options at the bottom of the Editor’s section!
Thank you!!
I knew it had to understand what was going on (or the whole Enfold world would have been up in arms!) LOL
Have a great rest of the day!
BTW, Rikard, the fix for the padding you guys implemented works like a charm! Thank you! (I’ll add this comment to the other ticket later today)
Havi
Hey doranagy,
Could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you haven’t registered your theme license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi,
Sorry the login is not working, the error I see is: Unknown email address.
Please check the login details below.
I see that you are using Enfold v4.8.1, I believe that if you update to v5.1.1 you will not have the error.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi Enfold-Team,
thank you for the newest update of Enfold with the new version of Layerslider 7 but i did’nt find the timeline any more – only preview?
Where is the timeline – how to access them?
Thank you!
Ralf Göppert
Hallo Rikard,
in Themeforest habe ich die Domaine mit angegeben, für welche die Lizenz gültig sein soll. Dann habe ich Enfold per FTP heruntergeladen und im Backend installiert.
Was ist jetzt möglich?
Danke
Ralf
Hi REDVY,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
Hi REDVY,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
This reply has been marked as private.
Ralf GöppertGuest
Sehr geehrte Damen und Herren,
eine Kundin von mir zahlt mein Projekt nicht und hat mich komplett aus WordPress / vom Server ausgesperrt. Gibt es eine Möglichkeit die von mir am 14.7.22 bei Themeforest gekaufte Enfold Lizenz “zurückzuziehen”, so dass diese auf der Webseite nicht mehr funktioniert und ich diese bei einem anderen Kunden einsetzen kann?
Vielen Dank
Ralf Göppert
All CSS is being served from ‘appetite.whitecommunications.co.uk’ and not ‘whitecommunications.co.uk’
Appetite is a subfolder within whitecommunications.co.uk with its own Enfold install and CSS.
Could it be server-side site optimzation that could be causing this?
I am editing things in Quick CSS and it is parsing to the website, so that works fine.
I have tried a image only slide and that does exactly the same, as I thought the problem may have been the video.
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This reply was modified 3 years, 7 months ago by
whdsolutions.
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This reply was modified 3 years, 7 months ago by
whdsolutions.
Hi Ismael,
I wrote “…in the Woocommerce customizer the width value is 300px…” whay you ask me that? There is 300px width and the Thumbnails are 450×450 actually. it doesn’t seem like Enfold cares about this setting?!
Best regards
Mike
Hi!
After upgrading to the latest version (not sure what version we had pre-upgrade, but it was a while ago), the product thumbnail images are not displaying correctly in our shop. The problem is odd, some images are shown in the correct ration (we have WooCommerce images set to display as uncropped in Appearance > Customize > WooCommerce > Product) while other products uses the cropped image, eg. 450×450 px. Many of the products are several years old and they have the correct uncropped image versions and have been displaying correctly pre-upgrade. Other products, just as old, are still displaying correctly.
We are using a child theme, but changing to the vanilla Enfold theme did not help. Only when switching to another theme (twenty twenty) the product images are all displayed uncropped as expected.
We have also tried switching to the “WooCommerce 3.0 product gallery” in the Enfold settings, but the problem persists and we switched back.
Let me know what more you need to know.
Thank you,
Martin
I have worked with Enfold, Avada, and Divi. I find Enfold Avia builder the easiest to work with. I have working with Avada, and don’t like how their container blocks are laid out. Divi is coming along nicely and lots of cool feature and live support as well, which is important for designers. It feels like Enfold development has slowed down a bit. Are there any big updates for 2022?
Hey Michael,
Thank you for the inquiry.
The site is asking for .htaccess authentication before we can access the site and login to the dashboard. Please provide the htpassword in the private field. Temporarily, you may need to disable the Enfold > Performance > File Compression settings and the cache plugin while editing the site.
Best regards,
Ismael
Hi,
Thank you for the inquiry.
You may need to install the following plugin in order to make the links of the buttons accessible in the video slide.
// https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Slider%20Video%20Controls%20Fix
Best regards,
Ismael