I am having the exact same issue that you are having. Unclear how to proceed as I don’t have the technical skills to add and/or alter code – that’s one of the main reasons I bought Enfold – not to have to deal with it. It just worked until it didn’t (a week or so ago).
Please offer a real and permanent solution as I have noticed many others encountering the issue so it is NOT a user issue or error – it is a theme bug.
Thank you
First time using enfold. The images are not rendering as webp despite imagify. I checked the settings in imagify after reading through this forum and I have it on the rewrite option. The images have all been compressed and converted to webp but page speed shows them as .jpg or png. I tried to replace the images directly again with the compressed webp version but there is no change in page speed…still shows them as .jpg or png I have wprocket, rocket cdn ( I tried the second option in imagify and listed the cdn, again no change) and cloudflare in addition and the latest version of enfold 5.1.1. I have cleared all cache from the cdn, cloudflare, wprocket….still no change.
…08/k4-kimble-beauty.png
…08/k-black-beauty-products.jpg
Can you suggest how to get the images to render as webp and improve my mobile page speed?
After some Enfold update my portfolio categories sorting shows only 1 entry of every category. Have been at it fo hours and cannot find solution. It worked well some time ago but at some point it does that. Any ideas ?
on Enfold Options you can go to : Header – Header Layout : “Header Title and Breadcrumbs” set it to : hide both
and to center replace the first css rule
.av-burger-menu-main.menu-item-avia-special {
position: fixed !important;
bottom: 0;
left: 50%;
-webkit-transform: translateX(-50%);
transform: translateX(-50%);
padding: 10px;
z-index: 1001 !important;
}
Something we have run into links on the translated pages did not get updated properly. If you look at the page linked below the links on the buttons are linking to the page you are on and not the page it should go to (example: “MFSL” should go to https://hetronicinternational.nicomitcms.com/es/transmisores/mfshl/)
https://wpml.org/documentation/support/maintaining-avia-layout-builder-enfold-compatibility-wpml/#page-builder-shortcode-structure-in-the-language-configuration-file
I asked WPML about this. Below is what they said. Is this a known issue? I’m not clear on how we can fix this and we need to translate the website to another language soon, so we really need to have this addressed.
Problem:
I am using Avia Builder from the Enfold theme and I added some buttons to a page. The button opens another page from the website but on the translated page, the buttons point to the pages from the original language.
Solution:
The Avia Builder is using shortcodes for each element and the button is saving the ID of the target pages. What you need to do on the translated page is add the ID of the translated pages. In order to have the IDs available for translation in the translation editor, all you need to do is to follow the steps from the article below and add the XML configuration for the button element.
Hi,
Thanks for contacting us!
You can go to Enfold theme options > Header > Transparency Options to upload a logo to use on transparent header :)
Regards,
Yigit
Hi,
Please try the following in Quick CSS under Enfold->General Styling:
#advanced_menu_toggle, #advanced_menu_hide {
display: none;
}
@media only screen and (max-width: 767px) {
#header_main ul.social_bookmarks {
display: none;
}
.avia-menu.av_menu_icon_beside {
padding-right: 0;
margin-right: 0;
}
}
Best regards,
Rikard
Hi,
Please go to Enfold theme options > Main Menu > General > Menu Items For Mobile and choose “Activate for smartphones and tablets” option :)
Regards,
Yigit
Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit
Hi,
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
#header_main_alternate {
max-width: 1400px;
margin: auto;
}
Regards,
Yigit
Hi,
Thanks for contacting us!
File would load only when Enfold is active. If you are having issue with the folder size, please refer to this post – https://kriesi.at/documentation/enfold/optimization/#troubleshoot :)
Cheers!
Yigit
Hey,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
.blog-meta a {
pointer-events: none;
}
Regards,
Yigit
Lion73Guest
In Color Section when background image is set to Fixed, Centered and Streach to fit on desktop and phone it’s OK but on tabled the image is not resized correctly and looks grainy! Version 5.1.2 also does not fix this bug.
Hey Fran!
Thanks for contacting us!
Enfold 4.1.2 was released on July 17th, 2017. You can check out change log with dates here – https://kriesi.at/documentation/enfold/changelog/ :)
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
Yigit
Hi,
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
.avia-logo-element-container.avia-content-slider .slide-entry-wrap .slide-entry:nth-child(2n+1) {
background: none;
}
Regards,
Yigit
Hi,
Thanks for contacting us!
Please go to Enfold theme options > Footer Footer Behavior and choose “Sticky with curtain effect”. If that does not help, please post a screenshot showing the changes you would like to make so we can make sure that we are on the same page.
You can upload your screenshots on imgur.com and post the links here :)
Regards,
Yigit
Hey,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
#top #wrap_all #header.header_color #menu-item-2127.av-menu-button-bordered > a .avia-menu-text {
border-style: dashed;
}
Best regards,
Yigit
Hi
Ofter I update to the newest Enfold I have got 2 problem on http://www.bokalind.is
First. I have now black head over my current head and it look it have text in it.
In the backend on Edit frontpage it looks it is a box above my head and in the box are this: Notice: Undefined variable: permalink in /var/www/virtual/bokalind.is/htdocs/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php on line 1431 | Notice: Undefined variable: permalink in /var/www/virtual/bokalind.is/htdocs/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php on line 1431
Second. If you go to inside page on http://www.bokalind.is Go to
https://bokalind.is/baekur/handbaekur/ or https://bokalind.is/baekur/fraedibaekur/
The newest books I put in cover is only half but the older I have put in is 100% right . This is only in this format other pic. Other pic format is OK. It looks bat
Regards
Omar SG
Hi Boris,
We wrote a few instructions on how to create an RCB service to control the theme’s Google ReCAPTCHA integration. Please check the following link.
// https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/3rd%20party%20plugins/Real%20Cookie%20Banner
Regards,
Ismael
Thanks for your answer. I don´t want to hardcode things in Enfold Theme. I´m using a child theme maybe its possible to change this in child or within functions.php?
I want to be safe for further enfold updates!
best,
Marc
Hi Marina,
I think it’s possible if it’s on separate pages.
As for the global code for the modification you wanted, please try this CSS code in Enfold > General Styling > Quick CSS:
#top .mfp-zoom-in.mfp-bg {
background-color: white;
}
#top .mfp-content {
background-color: rgba(0,0,0,0.8);
padding: 0 40px;
}
Best regards,
Nikko
Hi,
The issue occurs because Woocommerce just returns the declared thumbnail shop_catalog instead of using the values set in the Woocommerce > Product Images options. The function that controls the image size is located in the plugins/woocommerce/includes/wc-core-functions.php file, look for the wc_get_image_size (line 928).
Your filter works because when the thumbnail is set to woocommerce_thumbnail, the following condition block (line 971) gets executed and return the values or options set in the Woocommerce > Product Images panel.
} elseif ( 'thumbnail' === $image_size ) {
$size['width'] = absint( wc_get_theme_support( 'thumbnail_image_width', get_option( 'woocommerce_thumbnail_image_width', 300 ) ) );
$cropping = get_option( 'woocommerce_thumbnail_cropping', '1:1' );
if ( 'uncropped' === $cropping ) {
$size['height'] = '';
$size['crop'] = 0;
} elseif ( 'custom' === $cropping ) {
$width = max( 1, (float) get_option( 'woocommerce_thumbnail_cropping_custom_width', '4' ) );
$height = max( 1, (float) get_option( 'woocommerce_thumbnail_cropping_custom_height', '3' ) );
$size['height'] = absint( NumberUtil::round( ( $size['width'] / $width ) * $height ) );
$size['crop'] = 1;
} else {
$cropping_split = explode( ':', $cropping );
$width = max( 1, (float) current( $cropping_split ) );
$height = max( 1, (float) end( $cropping_split ) );
$size['height'] = absint( NumberUtil::round( ( $size['width'] / $width ) * $height ) );
$size['crop'] = 1;
}
}
Please try to edit the enfold/config-woocommerce/config.php file and look for this code around line 442.
$size = apply_filters( 'avf_wc_before_shop_loop_item_title_img_size', 'shop_catalog' );
Replace it with:
$woocommerce_thumbnail_image_width = get_option( 'woocommerce_thumbnail_image_width' );
$default_size = $woocommerce_thumbnail_image_width == 300 ? 'shop_catalog' : 'woocommerce_thumbnail';
$size = apply_filters( 'avf_wc_before_shop_loop_item_title_img_size', $default_size );
Best regards,
Ismael
Hi HulaSlim,
I see, that’s because the parent menu item does not go to the link instead displays/hides submenu items, please do the following:
1. Go to Enfold > Main Menu > Burger/Mobile Menu.
2. set Menu Icon Submenu Items to Display submenu items on click.
3. set Clone Title Menu Items To Submenu to Create a clone for the title menu item
Hope this helps.
Best regards,
Nikko
Hey pnamroud,
Thank you for the inquiry.
Did you set the from address in the Content > Backend > Your from address field using an email address from your own domain (ex. (Email address hidden if logged out) )?
Please check the link below for more troubleshooting steps.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Do you receive the emails when using plugins like Contact Form 7 or WPForms?
Best regards,
Ismael
Hey trustedone,
Thank you for the inquiry.
The compressed footer script file is not loading properly for some reason.
Failed to load resource: the server responded with a status of 404 () uploads/dynamic_avia/avia-footer-scripts-496cea2918054ba2723f5a9b0852783a---61c379eced746.js
Please toggle or temporarily disable the Enfold > Performance > File Compression setting, then purge the cache.
Best regards,
Ismael
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Thank you, we will close this issue since it is caused by the Ezoic script.
If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hello Support,
We use Enfold Theme Version 5.0.1 on WordPress version: 6.0.1
We tried to use Enfold’s native contact form, but it doesn’t work. Once the contact form is filled in, it displays: “Your message has been sent!” But nothing arrives. It does not send the message to the receiving email address. (we use our own domain).
What do we need to do?
Do we need to do some e-mail server configuration?
Thanks for your help!