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  • #1363546

    changed home page and now does not display when u go to site but does display if you go to another page and click home button

    • This topic was modified 1 year, 9 months ago by trustedone.
    #1363571

    Hey trustedone,

    Thank you for the inquiry.

    The compressed footer script file is not loading properly for some reason.

    Failed to load resource: the server responded with a status of 404 () uploads/dynamic_avia/avia-footer-scripts-496cea2918054ba2723f5a9b0852783a---61c379eced746.js
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression setting, then purge the cache.

    Best regards,
    Ismael

    #1363765

    no clue why
    changed it and still not working – same on mobile
    too many hours trying to figure out can you help?

    #1363802

    Hi,
    Thanks for the login, I deactivate your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression, and activated Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files as Ismael suggested above.
    Now your site is loading correctly if you are logged in, but when you are logged out you have a 404 for your merged css & js files as Ismael pointed out above.
    I believe that your server is also caching files, so please check with your web host if you can disable server caching temporarily, or try waiting a few hours for the server cache to rebuild.
    If you are still working on your site I would recommend disabling your server cache until you are done, then you can enable it and the theme merging and compression again.

    Best regards,
    Mike

    #1363805

    The server people gave this response. Mobile site still not working.

    I have checked and not to worry I have checked with server admins for you and I have confirmed that there is no caching on the server.

    The wordpress site has caching plugins w3-total-cache/ and also borlabs-cache/ so I request you to disable it and check

    Can you please have another look thsnk

    #1363808

    Hi,
    From what I see the caching plugins w3-total-cache/ and also borlabs-cache/ were disable, and still are, so it couldn’t be these.
    Your desktop version of the site is where I saw the error.
    I found that your WordPress ▸ Settings ▸ Reading ▸ Your homepage displays was set to a different page than your Enfold Theme Options ▸ Frontpage Settings
    2022-09-04_012.jpg
    2022-09-04_013.jpg
    I set them both to the same page “Home”, and now on desktop and mobile the front pages works, please clear your browser cache and check.

    Best regards,
    Mike

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