Hi,

We are sorry for the late reply!

Website 1
1- Ismael’s suggestion should have fixed this. To make sure that we are on the same page, you can edit your slide and go to Styling > Font Sizes and then click on the icons to set different font size for different screen sizes – https://imgur.com/a/4BWqPWN. If this is not working for you, could you please create temporary admin logins and post them here privately so we can look into it?
2- Glad you figured it out!

Website 2
1- That is because of the following custom CSS code

.logo img {
  padding: 25px 0;
}

Please add following code to Quick CSS field in Enfold theme options > General Styling tab to override it on smaller screens

@media only screen and (max-width: 767px) { 
.logo img {
  padding: 5px 0;
}
}

2- Ismael’s suggestion should work here as well. If it does not, please post WP admin logins for this website privately as well.
3- You have couple of custom CSS code to adjust the top padding on #main. If the issue is only on Careers page, please add following code to Quick CSS

@media only screen and (max-width: 480px) {
.responsive #top.page-id-6968 #wrap_all #main {
  padding-top: 121px !important;
}}

If it is on all pages in portrait mode, please use the code as following instead

.responsive #top.page-id-6968 #wrap_all #main {
  padding-top: 121px !important;
}

4- There is not enough space in your 3rd custom HTML widget area. You can either use following code to display cut off part

@media only screen and (max-width: 767px) { 
#footer .widget {
  overflow: visible;
}
}

Or use following one to switch column to fullwidth on screens below 820px

@media only screen and (max-width: 820px) { 
#footer .flex_column {
  width: 100%;
  margin-left: 0;
}
}

For the pages with sidebar, please go to Enfold theme options > General Layout > Dimensions and adjust “Content | Sidebar Ratio”

Best regards,
Yigit

Hi,

1- Please add following code to Quick CSS field in Enfold theme options > General Styling tab and adjust padding as needed

@media only screen and (max-width: 767px) { 
.responsive #top .av-large-testimonial-slider.avia-testimonial-wrapper .avia-testimonial {
  padding: 0px 30px;
}
}

By default, side paddings are 70px.

2-

@media only screen and (max-width: 767px) { 
#top .av-large-testimonial-slider .avia-testimonial-meta .avia-testimonial-image {
  width: 50px;
  height: 50px;
}
}

Default is 80px

3- Please edit your element and go to Styling > Font Sizes and edit “Testimonial Name Font Sizes”

4-

@media only screen and (max-width: 767px) { 
.avia-testimonial-image {
  display: none;
}
}

Best regards,
Yigit

Hi Alessia,

Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi Eva,

Sorry for the late reply!

When post does not have a featured image set, caption covers the whole area. You would like to display the caption below even if the post does not have a featured image, is that correct?

If so, please add following code to bottom of Quick CSS field in Enfold theme options > General Styling

#top .av-fixed-size .av-masonry-entry.av-masonry-item-no-image .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content {
  display: block;
  position: absolute;
  height: auto;
}

If that is not what you meant, could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com and post the links here :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

We are sorry for the late response but I see that Ismael has already replied to your thread – https://kriesi.at/support/topic/enfold-5-slowed-my-website-to-63second-load-time-unacceptable/.

Let us continue there :)

Best regards,
Yigit

Hi,

Please go to Enfold theme options > Footer and update Copyright field – https://imgur.com/a/Y2hMzaz :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

Please make sure that you are using Enfold version 5.1.2(https://kriesi.at/documentation/enfold/theme-update/), WordPress 6.0.2 and PHP 8.0.x :)

Regards,
Yigit

Hi Valeria,

Thanks for contacting us!

We provide support to our registered users (https://kriesi.at/support/register/) who have valid support period. You can renew your support period by logging in to ThemeForest with the account you purchased Enfold and go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to renew the support period.

I hope that helps :)

Best regards,
Yigit

Hi!

Thank you for the update.

The site is up now. To remove the duplicated menu item or to hide the current language, please add this css code.

.current-lang.current_page_item {
    display: none;
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings.

Regards,
Ismael

Hey Ressources_Formation,

Thank you for the inquiry.

You have to add the custom post type in the list of supported post types by the Advance Layout Builder. Please check the documentation below for more info.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

There should be at least one taxonomy (category, tag or a custom one) in the post type.

Best regards,
Ismael

Hey Tilman,

Thank you for the inquiry.

We edited the css code a bit and added the unique class name of the content slider. Please try it again.

.av-l8rqkilm-a1c9f18a125a30ce747daaadf300bf94.avia-content-slider .slide-entry-title {
    font-size: 25px !important;
    color: white !important; 
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hey ferbaruch,

Thank you for the inquiry.

We got a NET::ERR_CERT_DATE_INVALID error when we visited the login page. Please make sure that your SSL certificate is valid.

After updating to the latest version, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, disable the cache and compression plugins and do a hard refresh before checking the site.

Best regards,
Ismael

Hi,

Both version of the logo (both blue) are not visible because the background color of header is also blue. Would you like to change the background color of the header on non-transparent pages to white?

Please add this css code.

.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
    background-color: #ffffff;
    color: #fff;
}

.header_color .sub_menu>ul>li>a, .header_color .sub_menu>div>ul>li>a, .header_color .main_menu ul:first-child > li > a, #top .header_color .main_menu .menu ul .current_page_item > a, #top .header_color .main_menu .menu ul .current-menu-item > a, #top .header_color .sub_menu li ul a {
    color: #000;
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hey ThomasN001,

Thank you for the inquiry.

We cannot extend the background but we can apply a minimum height to the first section so that it covers most of the screen and push the footer further below. Please try to add this css code.

#main .container_wrap_first, #main .avia-section:first-child {
    min-height: 400px;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Great, I’m glad that you got it working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Sovietovic,
Thanks for the screenshot, we can assist with some custom css for these issues, but it would help if we could see your page to write the css.
Please post us an admin login credentials (in the “private data” field), so we can take a look at your page.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.
If you don’t feel comfortable with this then Enable the Avia Layout Builder Debugger
 and copy the page shortcode to a plain text document (.txt) and post a link to it via DropBox so we can test it on our demo site.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike