Hey Julie,

First of all, please try updating to the latest version of the theme (5.6.5): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please checking if you are adding CSS for the H4 element in Quick CSS, or if you have anything set for that element under Enfold->Advanced Styling.

Best regards,
Rikard

Hi Goodchild007,

Please open a new thread and include server error logs along with the details you posted here in private as well, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

You are welcome!

For your information, you can take a look at Enfold documentation at https://kriesi.at/documentation/enfold/.

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you.

Best regards,
Yigit

Hi,

It looks like you have three columns at the top. Instead, you can place your Image element inside a Color Section element, edit the Image element, go to Styling > Alignment > Image Alignment, and select the Center option (https://i.imgur.com/SzkRr2r.png).

With your current setup, adding the following code to the bottom of Quick CSS in Enfold theme options > General Styling would fix the issue:

#av_section_1.av-7owuvs-71547a4fbcedf02f5f4ccf74ce481be0 {
  max-width: 100%;
}

Best regards,
Yigit

• This reply was modified 2 years, 8 months ago by Yigit.

Hi Tello,

Thank you for your patience.

I went to Enfold theme options, switched the language to Arabic, went to Performance > Self Hosted Videos And Audio Features, selected the “Always load media features” option, and that helped.

Please review your website.

Best regards,
Yigit

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Odd I’m seeing it:

Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Marcus,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab

#socket {
  font-size: 15px;
}

Best regards,
Yigit

Hi,

Unfortunately, there isn’t an easy way to remove the target attribute at the moment. I will ask our developers if it’d be possible to add a filter for upcoming versions. We’ll give you an update in case we add a new filter.

For now, please add the following code to the bottom of Functions.php file of your child theme, or add it as a new snippet in the Code Snippets plugin:

function av_remove_privacy_attr() { 
	?>
	<script>
		(function($) {
			$(document).ready(function() {
				$('.av-av_tab-5f5085d493be16260717094fefe921f3 a').removeAttr('target');
			});	
		}(jQuery)); 
	</script>
	<?php
}
add_action('wp_footer', 'av_remove_privacy_attr');

Best regards,
Yigit

Hi,

Thanks for the information. This sounds like a plugin conflict. If it was a compatibility issue with Enfold, it wouldn’t work all the time.

To check if this is theme related, please try switching to one of the default themes and check if that resolves the issue.

If you can reproduce the issue when Enfold parent theme is active, please create a staging copy of your site and send us admin login credentials so we can investigate the issue.

Best regards,
Yigit

Hi @perfectword,

I emailed Enfold 5.6.3 to the address you provided when registering for our forums. Let us know if you didn’t receive it or would like us to send it to another address.

Best regards,
Yigit

Hi,

I couldn’t reproduce this issue on my local installation. Which version of Enfold and PHP are you using?

Regards,
Yigit

Hi,

You are welcome :)

For your information, you can take a look at Enfold documentation at https://kriesi.at/documentation/enfold/.

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you.

Best regards,
Yigit