For all of my pages, including the homepage gatehealing.com Page Speed Insights is significantly slower on ONLY mobile. My server speed is fine on the desktop, so I don’t believe it is the server.
Is there a reason that Enfold might cause this? Folks are saying that I may need a better-optimized theme, but since the desktop version is so fast, I think it must just be a setting that I cannot find that is slowing down the mobile version.
Thanks
Jon
Hey watermelon5032,
Thank you for the inquiry.
The live site is not loading properly on our end. Typically, updates should be applied to the dev site first, not the live site. It’s recommended to do it the other way around.
In the live site, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the scripts and stylesheets are loaded. Also make sure to purge the cache before checking the page.
Best regards,
Ismael
Hi,
Thank you for the inquiry.
You can set the Enfold > Shop Options > Product gallery to the default Woocommerce 3.0 gallery and make use of the default zoom function. The default gallery also comes with a lightbox functionality.
If you have more questions, please feel free to open another thread. We will close this one for now.
Have a nice day.
Best regards,
Ismael
Hey ally.it,
Thank you for your interest in the theme.
Example, I would layout the site using your “Enfold Construction demo”, and I would like a landing with the style of “Enfold Parallax”.
It’s possible, but the landing page will inherit the style and settings of the imported demo only. Combining both styles of the demos isn’t possible because the next demo import will override the current one.
What you can do is import the construction demo, create a new page, then we can provide you with the shortcodes for the parallax landing page. In order to place the provided shortcodes to the landing page, you will have to set the builder to debug mode.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
A shortcodes field will appear below the Advance Layout Builder once the filter is added in the functions.php file. You can place the parallax landing page shortcodes in that field.
Best regards,
Ismael
Hi,
Thank you for the inquiry.
We’ve found the following error in the console when we visited the site.
avia-footer-scripts-30bb9e63cf52c72335ca16cee6f2e435—6500d6df91d12.js:1 Failed to load resource: the server responded with a status of 404 ()
We temporarily disabled the Enfold > Performance > File Compression settings to get rid of the error above and this seems to have fixed the issue with the Google maps.
Best regards,
Ismael
Hi,
Thank you for the info.
We have adjusted the size of the header to 100px in the Enfold > Header Layout > Header Size / Header Custom Height settings. This is twice of the previous value or size. We also added the following css code to create some space around the logo.
.logo img, .logo svg {
margin-top: 10px;
max-height: 90%;
}
Please make sure to purge the cache before checking the page, or use incognito mode.
Best regards,
Ismael
Hi,
Thank you for the info.
Please follow this documentation to create a custom shortcode for the default search bar.
// https://kriesi.at/documentation/enfold/search/#search-bar-shortcode
You can then use that [avia_search] shortcode in the Navigation Label field of the new menu item beside the “SHOP & ORDER NOW” menu item. The menu items can be edited in the Appearance > Menus panel.
To adjust the size, position and appearance of the search bar, please use this css code.
#top #header #s {
width: 100%;
position: relative;
padding: 11px 47px 11px 5px;
z-index: 1;
margin: 0;
box-shadow: none;
border-color: red;
background-color: blue;
color: green;
}
::placeholder { /* Chrome, Firefox, Opera, Safari 10.1+ */
color: green;
opacity: 1;
}
:-ms-input-placeholder { /* Internet Explorer 10-11 */
color: green;
}
::-ms-input-placeholder { /* Microsoft Edge */
color: green;
}
Adjust the values as necessary.
Best regards,
Ismael
Hey CJGVD,
Thank you for the inquiry.
The audio player element appears to be functioning correctly with MP3 and WAV files on our end. We are currently investigating why it’s not displaying on your site. Please update the theme to version 5.6.6 and temporarily disable the Enfold > Performance > File Compression settings. Let us know if this resolves the issue.
Best regards,
Ismael
Hi,
Thank you for your patience, I checked your cPanel File Manager and found that you had an empty DE directory, so I deleted it for you, try creating a new clone now.

Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
We have over 20 sites that use Enfold and the Google Maps function has stopped working on all of them. We’ve updated to the newest version of Enfold and had Google tech support confirm that the API keys are set up properly (with unique projects and billing accounts). But when we enter the Google Maps API key “to use all map related theme functions” we get this error message “Could not connect to Google Maps with this API key”.
Google tech support tells us that the theme is using an outdated version of JavaScript, and that version 3.52 is the minimum required, with versions 3.53 or 3.54 recommended. Can you please investigate and provide a fix?
Thank you!
Hi,
Odd when I test it works, please ensure to copy the code from the forum and not an email notification so the symbols are not converted, then try disabling Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and clearing any caching plugin and then your browser cache. Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
Otherwise try adding the css to WordPress ▸ Customize ▸ Additional CSS if this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.
Best regards,
Mike
Hi,
Glad to hear this helped the map issue, I see the your mega menu items are still column titles, have you tried to change them to regular menu items? Doing this will make the fonts size smaller and the width smaller, like this mega menu example:

unless you specifically only want to use column titles?
If so then try this css and adjust the font to suit:
#top #header .mega_menu_title,
#top #header .mega_menu_title a {
font-size: 12px;
}
To make the meag menu smaller tru this css and adjust to suit:
#header .avia_mega_div.twelve.units {
width: 602px;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
ally.itGuest
Hi, I’m not very expert, I would like to use a demo of your theme for the design of the entire site but I would like to make a landing page using a different demo of yours.
I read your forum and I seem to have understood that importing a new demo would mean overwriting the already created site.
Example, I would layout the site using your “Enfold Construction demo”, and I would like a landing with the style of “Enfold Parallax”.
If so, what would be the exact procedure to carry out this operation?
I would like to find out if it is something “simple and feasible” before proceeding with the purchase.
I can test with a colleague’s Enfold theme.
I hope you can help me.
Thanks Ally
Hi,
We have recently updated the Enfold to Version: 5.6.5 and the lightbox stopped working on the Gallery element.
Here is the example on the page:
Here is a test page with only that element on it:
And here is the old version of the site with the lightbox working (Enfold Version: 4.0.4)
Please advise on how to get the lightbox to work on the Enfold 5.6.5.
Thanks,
Joanna
Hi Günter
Thank you very much for your detailed answer. This provides a lot of clarity regarding the creation of the post CSS files. Also, I now know how to have all post CSS files recreated automatically.
I renamed the folder “avia_posts_css” on the staging system and could see that the post CSS files were logically missing from all posts afterwards. When I saved the Enfold settings again, the post CSS files were successfully regenerated the first time the respective post was called.
I could not find the missing post CSS anywhere on the server.
Cronjobs are enabled and work in general. However, we recently found out that a task of a plugin occasionally exceeded the maximum execution time in the past. Possibly this also caused the problem with the missing post CSS files?
I am not aware of any file system limitations. Also, the creation of the files seems to work in principle, as for example with the latest post the post CSS was created successfully.
A new post will be published in the next few days. I’ll be happy to let you know if it worked then. If so, I hope that this will remain so in the future.
Kind regards
Jeannette
Dear Kriesi Team,
I use Enfolds audio player on my site, but strangly it does not show on the frontend. Could you please help me finding out why and what to do? Thank you!
Second question: Can you only use mp3-files with your Audio player or also other formats, like wav?
Best regards,
Cornelie
Hi,
i cant find a link in any thread here to download an older version of Enfold.
I cant find anythink about downloads of older versions. I need it to update from 4.4.
Where can i download the older versions?
Thank you very much
Hi,
Thanks for that. There’s nothing like that by default in the theme unfortunately, but you could try setting the mobile menu to full width under Enfold->Main menu->Burger/Mobile menu->Menu Overlay Style.
Best regards,
Rikard
Hi Maureen van Goethem,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
I see that your sample ‘Coming Soon’ page does not include the top Header and Nav as shown in your Enfold Modern Demo > Blank Pages > Coming Soon
Is this done by setting the Hide Header Visibility in the page settings?
Thanks
Liebes Team,
Das theme lässt sich nicht installieren, mit folgender Begründung:
Das Theme wird von der hochgeladenen Datei themeforest-I2mCtv1m-enfold-responsive-multipurpose-theme.zip installiert
Entpacken des Pakets …
Das Theme wird installiert …
Das Paket konnte nicht installiert werden. Dem Theme fehlt das Stylesheet style.css.
Theme-Installation fehlgeschlagen.
Bitte um Hilfe.
Temporärer Zugang in Privat-Bereich.
Danke,
Grüße!
Pia Spilauer
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Ismael,
i logged in again, then the error message came back, then I refreshed the browser and came back to the dashboard, there I selected the “news” page and then came back to the Enfold user interface… what destroys the home page?
Best regards,
Natalie
Hey Lluís,
Thank you for the inquiry.
The automatic update feature in the dashboard won’t work with the current theme version. To update, you’ll need to upgrade PHP to the latest version and perform a manual theme update via FTP. For more info, please refer to the documentation below.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Please make sure to regularly update the theme as soon as a new version becomes available.
Best regards,
Ismael
Hi, I’m unable to update the enfold theme. Says its updated, but version installed is 3.2.1. Installed on 2015, nowadays using an outdated php version (the only way it works). When updated, created a critical error. Can you help me, please? I need to update the theme before I can proceed to update the whole site so it can work properly with the corresponding php and wp updated versions. Excuse my cranky english. Thank you so much!
Hey John,
We can’t really confirm anything as we don’t know what exactly has been done to your site. I would recommend that you update anyway, as the version you are running is very old. If you should still have the same problem after the update, then we’ll help you out further.
https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi there,
I am writing because I get one error while loading some of my pages related with the SVG logo, which makes everything slower. I do not know if it is related with Enfold but I think so because of some other threads from the forum. Maybe logo or favicon, could you help me?
Thank you!
Hi
We have now updated the entire website. Enfold has new version 5.6.6 and WordPress 6.3.1.
Unfortunately, the customer is still experiencing the problem.
Do you have any other ideas what we could try?
Thanks