Hey mustafa-alani,
The image of the boat for the background of your cell is a “medium” size, which is too small, please choose a larger one so it won’t be “blurry”
Please check the theme setting Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width and ensure your max-width is 100% it looks like it is set to 1310px right now. Then check your pages that the color sections have no left & right padding.

Best regards,
Mike

Hi,

Please try going to Enfold Theme Options ▸ Blog Layout ▸ Share Links At The Bottom Of Your Blog Post and if the “Twitter” option is deactivated, try enabling it and saving the theme option and the deactivating it and saving again.
I’m not sure why this might be occuring on your site, but we don’t have another way to do this.

Best regards,
Mike

Hi,
I recommend reaching out to the original developer and ask them to convert your custom named theme into a official Enfold named theme so the updates will work.
Since there is a update available, this is a good time for them to do this.
the text string in your URL looks like a cache version, so it sould be from your cache plugin or your server cache, I’m not sure, but this was not there the last time I checked so I’m not sure what changes you have made. I don’t want to “tinker” with it while you are in the process of contacting the original developer. As I pointed out earlier your custom site has custom code that I don’t understand so my “tinkering” could do more harm that good.

Best regards,
Mike

Hey Diana,
Thank you for the link to your site and the screenshots, some of them didn’t work, so as I understand this text link on your homepage is not landing correctly for you:

it is meant to land on a empty color section:

when I test it lands correctly, the blue in this screenshot is your empty color section:

I tested with Windows in Chrome & Edge and Mac in Safari & Chrome, and all worked correctly, only Firefox on both Windows & Mac didn’t work correctly, I’m not sure why firefox is having an issue, but to try to adjust for the firefox error I added this code to your functions.php:

function custom_smooth_scroll_to_id_for_firefox_script() { ?>
  <script>
function slowScrollToAnchor() {
  var urlHash = window.location.hash;

  if (urlHash) {
    var target = document.querySelector(urlHash);
    if (target) {
      var targetPosition = target.offsetTop;
      var startPosition = window.pageYOffset;
      var distance = targetPosition - startPosition;
      var duration = 1000;
      var startTime = null;

      function scrollAnimation(currentTime) {
        if (startTime === null) startTime = currentTime;

        var timeElapsed = currentTime - startTime;
        var scrollY = easeInOutQuad(timeElapsed, startPosition, distance, duration);
        window.scrollTo(0, scrollY);

        if (timeElapsed < duration) {
          requestAnimationFrame(scrollAnimation);
        }
      }
      function easeInOutQuad(t, b, c, d) {
        t /= d / 2;
        if (t < 1) return c / 2 * t * t + b;
        t--;
        return -c / 2 * (t * (t - 2) - 1) + b;
      }

      requestAnimationFrame(scrollAnimation);
    }
  }
}

window.addEventListener('load', slowScrollToAnchor);
</script>
  <?php
}
add_action('wp_footer', 'custom_smooth_scroll_to_id_for_firefox_script', 99);

and after clearing your site cacke and my browser caches for all of my test browsers the anchor link is now correct, even in Firefox. Most of my tests landed correctly even on firefox, but in one case on firefox the script scrolled the page backwards to land in the land place. So the script shows to correct the issue.
If you want to adjust the one second delay you can change var duration = 1000; to a higher or lower number 1000 equals one second, it seem to work good just the way it is.

BTW – your Header Footer Code Manager plugin don’t seem to allow PHP snippets, so if you are not going to use a child theme I recommend the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets.

Best regards,
Mike

Hey ConDevWa,
Please try the rotate animation in the element options:

If this is not the kind of rotate animation that you are looking for, then please create a test page on your site and explain what you are trying to do with an admin login in the Private Content area so we can examine.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thank you for the update.

The screenshot above is not accessible. Please try to use Savvyify, Imgur or Dropbox to upload and share the screenshot.

Did you add this css code somewhere?

.container {
    max-width: 1010px;
}

Please try to override it with this css code.

/*
Desktop Styles
================================================== */
/* Note: Add new css to the media query below that you want to only effect the desktop view of your site */

@media only screen and (min-width: 989px) {

  /* Add your Desktop Styles here */
  #footer .container {
    max-width: 1360px;
  }
}

Or try to adjust the Maximum Container Width value in the Enfold > General Layout > Dimensions tab.

Best regards,
Ismael

Hey FW,

Thank you for the inquiry.

Have you tried using the avf_load_google_recaptcha_api_prohibited filter as described in the previous thread? Please check the link below.

// https://github.com/KriesiMedia/enfold-library/blob/a2a93f0004d530dedaa1576ae63a3f2915ac407d/actions%20and%20filters/External%20Services/avf_load_google_recaptcha_api_prohibited.php

Best regards,
Ismael

Hi,

Thank you for the update.

Did you remove the above screenshot? How did you create the custom post type? If you register the CPT manually, make sure that the post type name is wrapped in the following functions so that they can be translated to other languages.

// https://developer.wordpress.org/reference/functions/_x/
// https://developer.wordpress.org/reference/functions/__/

You can find the label examples for the Portfolio post type in the /enfold/includes/admin/register-portfolio.php file around line 11.

$labels = array(
					'name'				=> _x( 'Portfolio Items', 'post type general name','avia_framework' ),
					'singular_name'		=> _x( 'Portfolio Entry', 'post type singular name','avia_framework' ),
					'add_new'			=> _x( 'Add New', 'portfolio', 'avia_framework' ),
					'add_new_item'		=> __( 'Add New Portfolio Entry', 'avia_framework' ),
					'edit_item'			=> __( 'Edit Portfolio Entry', 'avia_framework' ),
					'new_item'			=> __( 'New Portfolio Entry', 'avia_framework' ),
					'view_item'			=> __( 'View Portfolio Entry', 'avia_framework' ),
					'search_items'		=> __( 'Search Portfolio Entries', 'avia_framework' ),
					'not_found'			=>  __( 'No Portfolio Entries found', 'avia_framework' ),
					'not_found_in_trash' => __( 'No Portfolio Entries found in Trash', 'avia_framework' ),
					'parent_item_colon'	=> ''
				);

Best regards,
Ismael

Hi,

Thanks for the update.

Despite these efforts, we are not achieving the desired speed using the Enfold theme.

Please note that the steps in article are not magic fixes, it might not affect the speed as much as you would expect.

We can check your settings for you, but it will likely only lead to very minor differences, as all the resources which are loaded from the theme are needed for it to work and look as it should.

Best regards,
Rikard

Hi,

Thanks for the update, I’m glad to hear that you got things working. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey tulin88,

It’s probably better to create unique tokens for each of your sites. Then you can revoke one without affection the other for example: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Very good, we will leave this thread open is case after rebuilding the page you still find the error, but if you fide the issue is solved please let us know so we can close the thread. Thank you for your patience and for using Enfold.

Best regards,
Mike

Hi,
It sounds like your page has some broken elements due to some unclosed tags, typically this occurs when “strong” tags are added to title fields and the closing tag is missing, or when div tags are added the closing tag is missing. This can occur when text is copied and paste into a text element in visual mode. Try checking the text elements in the “text” mode to see if there a added div tags. If you see any elements with a red warning, please follow the link in the warning and remove the HTML code:

Sometimes a page with these errors can not be fixed and a new page will need to be created. If your page has these kind of errors please try creating a new page without these kind of errors and see if this solves your issue. Please note that if you have used templates from saved elements or pages, these may include the broken code and will need to be removed as they can not be fixed, so try to create your page from scratch and see if you can reproduce the error, if you can and you have already tried to disable all of your plugins to ensure there is no plugin conflict, then please link to your test page so we can examine and try to reproduce the error.
Unfortunately I’m not able to login, please disable the Google Authenticator code request.

Best regards,
Mike

Hey Anthony Forshaw,
Please note that the LayerSlider is not created by Enfold and these are different products. While the theme includes a bundled version of the LayerSlider, the licenses are different. You can read our documentation here.
As I understand your post, your LayerSlider is up-to-date with a valid LayerSlider license, the only way to do this is if you added the premium LayerSlider version, the bundled version will not update on it’s own, and only updates then the theme is updated, typically a minor version behind the paid version.
So to update the Enfold theme you must go to your Envato (Theme Forest) account and create a Token and then enter this into your theme, or you can install the Envato market plugin and enter your token into it.
If you don’t have access to the Envato account for the license because a developer paid for the license or the person who paid for the license has left your company you will need to purchase a new license and create a Envato account for your company because Envato will not transfer licenses. We are not able to give or sell licenses directly, Envato is the exclusive licensor for Enfold.
If you do have access to the Envato account but you can’t update because your theme is old and it asks for a “API key” then you must manually update, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Typically the support license is for six months then you can renew and extend your support, this is probably why you can not login and open a new thread. If you purchase a new license you can Register your new account with the Purchase Code.

Best regards,
Mike

Hi,
Is is correct, and the Enfold Theme Options ▸ Performance ▸ Responsive Images And Lazy Loading ▸ Lazy Loading sets the blog post featured images.

Best regards,
Mike

Hi Viktória,

Thanks for reaching out to us. You will need access to the Themforest account which was used in order to update the theme. If you don’t have that, or can’t get it, then I would suggest that you purchase your own license.

Once you have access to the theme files, then the update to 5.6.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard