Hey genarojrs,

Thank you for the inquiry.

You may need to update the theme to version 5.7 in order to fix the issue. Please check the documentation below for more info:

// https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Ismael

Hey canoodle,

Thank you for the inquiry.

The latest version of the plugin with the vulnerability patch is available on Enfold 5.7. You can now download it from your Themeforest account or update the theme directly in the dashboard.

// https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Ismael

Hey Anette,

Thank you for the inquiry.

The site requests an authentication code after logging in. Please temporarily disable this feature so that we can access the site. In the meantime, please toggle or temporarily disabling the Enfold > Performance > File Compression settings. Let us know if this resolves the issue.

Best regards,
Ismael

Hey tmze,

Thank you for the inquiry.

Have you tried going to the Enfold > Privacy & Cookies > Cookie Handling tab? Look for the Enable cookie consent messages settings.

Best regards,
Ismael

Hi,

Thank you for the info.

What happens when you disable the Enfold > Performance > File Compression settings? The score decreases because the video image can’t be rendered without the compressed stylesheets, resulting in a significant delay in rendering the largest content element on the page.

Best regards,
Ismael

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.html_elegant-blog #top .post-entry .blog-categories {
    display: inline;
    margin-left: 10px;
}

.html_elegant-blog #top .slide-content .slide-meta {
    display: inline;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey schweg33,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#main .avia-section {
	  z-index: 2;
    position: relative;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
When I checked it was collapsed, but it’s there and there is no image added:

So try adding an images and I imagine that they will show on the frontend.
If you don’t see in with your login try ensuring that it is enabledin the WordPress Block Editor options:

or try using the login you posted for us.

Best regards,
Mike

Hey,

Enfold 5.7 is now available: https://kriesi.at/documentation/enfold/changelog/.

Best regards,
Yigit

Hi,

Enfold 5.7 is now available.

Regards,
Yigit

Hi,

We haven’t seen the UI problem on your site before, but I don’t think that it’s related to the content disappearing. If you want to try to fix the UI problem, then please try overwriting the current theme files with a fresh copy of the theme via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. Also please try to activate the parent theme in order to check if the problem is coming from the child.

Best regards,
Rikard

Hi,
As I understand you are using cloudflare with Google Recaptcha v2 and when you use either the Enfold contact form or wpforms sometimes the email come in Chinese.
Is this correct? I don’t think that you are using a multi language site nor using Chinese, and it looks like you have tried disabling everything except the cloudflare.
Your pastebin code was removed so we can’t see it. Try disabling the cloudflare.
Also try using WP Mail SMTP so your mail is sent though your webhost SMTP mail server instead of the standard PHP mail that WordPress uses. You will want to use the “Other SMTP” option in the plugin and then get your SMTP server info from your webhost, this video should help you set it up
I would recommend using SMTP for your site email anyways, so if this doesn’t help with the Chinese issue, it will help with your overall WordPress mail, so it is worth the extra steps.

Best regards,
Mike

Hey Scott,

You can do this on a child theme ( https://kriesi.at/documentation/enfold/child-theme/ ).

Please create a folder inside your child theme called “js”, create a file called avia.js inside the js folder, and place this code https://pastebin.com/PqAWvVSg into the file. Then, create a file called avia.min.js, and place this code https://pastebin.com/BEqb50uK into that file.

Then, add the following code to the functions.php file of your child theme

add_action( 'wp_print_scripts', 'ava_change_wp_enqueue_scripts_mod', 100 );
function ava_change_wp_enqueue_scripts_mod() {
    $vn = avia_get_theme_version();
    $options = avia_get_option();
    $min_js = avia_minify_extension( 'js' );
    wp_deregister_script( 'avia-default' );
    wp_enqueue_script( 'avia-child-default-js', get_stylesheet_directory_uri() . "/js/avia{$min_js}.js", array('jquery'));
}

Please note that this may not work as expected or cause issues with the Video element’s functionality. Please test it on a staging site to make sure there are no issues before using it on your live site.

Best regards,
Yigit

Hi Jelka,

We’ll release an Enfold update with the updated version of LayerSlider as soon as possible.

Best regards,
Yigit

Hi,

Thank you for the update.

We are not yet sure what is causing the issue but we noticed that there’s another enfold-child folder inside the child theme folder. Please try to remove the child theme duplicate, then purge the cache.

Best regards,
Ismael

Hey rixi,

Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard