Liebes Support-Team,
gibt es für die mobile Version von Enfold einen Nach Oben Pfeil oder muss ich jedes Mal den langen Weg nach oben scrollen, um zum Burger Menü zu kommen?
Vielen Dank und Grüße
Tanja Flören
Hi,
You can add a widget area to your header ( https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area ), add this image to your header widget area, and then position it as needed using custom CSS in the Enfold theme options > General Styling > Quick CSS field.
Regards,
Yigit
Hey Ivan,
Please go to https://kriesi.at/support/forum/enfold#new-post and revalidate your Purchase Code and check if you can start new threads after that.
Cheers!
Yigit
Hi
thanks.
I’don’t know what it means “staging area” and how I should do it. It this is “Wartungsmodus” in german, I can manage this as the site ist not yet ready.
the page http://www.jmbuettner.ch ist the only of 5 Enfold sites that does not work on php 8.1
should I switch to “wartungsmodus”?
regards
Dominic
Hi Enfold support :-)
I have a question. I am busy with a new website and something strange happens… sometimes a page is not showing the right colours in the front. The text seems to be okay, but the backgroundcolor of the content sections + the buttoncolors sometimes are all white. When I change somtething in the background and then refresh, everything is okay again.
I have made screenshots how can I show/send them to you? In the private content I give you the login credentials of the website.
Is there a possibility that you can help me? I hope so!
Lorena PomaGuest
Dear All. I am managing a site that has been developed in WordPress and has an active installation with the Enfond 4.4.1 theme. I do not have the registration data for the installation. Is it still possible to update to version 5.7? On the other hand, I would like to know the compatibility of the latest version with WordPress, php, and MySQL. I await your comments on how to perform the update in this case. Thank you so much.
Hello there!
I am trying to import medical demo into OVH hosted WP site with ENFOLD. I am aware of problems with OVH, therefore I attempt to do the manual import. So far I managed to follow the instructions:
I added the following line to functions.php file in Appearance > Editor
add_theme_support( ‘avia_demo_store_downloaded_files’ );
By the way it is not clear where in the function.php the line should be added (beginning, end or in a hook or….). Please make it very clear where to add it.
I download the zip file of the medical demo from https://github.com/KriesiMedia/enfold-library/tree/master/demos
I extracted it in \uploads\avia_demo_files\medical.
Well, so far so good, however when I go to Enfold theme options > Demo Import I click the medical demo I get a new option (after add_theme_support( ‘avia_demo_store_downloaded_files’ ); has been executed) ‘Download and Install’, which of course starts with a download meaning that it fails before it gets to do the install.
Of course according to the instruction I should expect three (separate options) one for download, one for install (this is the one I want to execute) and delete. Right?
Please help here.
This reply has been marked as private.
Using WooCommerce and seeing a product page, I need to add a button for inquiries about that product.
Is there a way to do this using Enfold contact forms?
Hi,
Could you please try replying to the thread ( https://kriesi.at/support/topic/content-collaboration-can-you-feature-our-woocommerce-plugin-in-your-article/ ) once again? You can do that by following the link from your inbox. You can reply here as well.
Unfortunately, it’s not possible to register to our support forums without a valid Enfold Purchase Code.
Best regards,
Yigit
Hi Enfold team,
I really like the new before/after image element and just integrated it on one of my portfolio pages.
The actual congruent before after images will follow, I’m temporarily using sample pictures of the same size.
However, I would like to make a few further adjustments to it:
1. I would like to increase the size of the before/after image element to the same size of the sliders that I use on the other portfolio pages.
The before/after image is intended to replace the slider on this portfolio page.
Please see the screenshots and another portfolio page with a slider as example below.
2. Even though I set the radius to zero in the before/after image settings, the corners are still slightly rounded. Please let me know how to remove the rounding.
Thank you very much in advance.
Best regrads,
fkm
Hi,
Without FTP access, and you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

then add the code from the solution and it should work.
If you can not add the plugin, and you don’t have FTP access or a child theme, then unfortunately you will not be able to make this customization.
Best regards,
Mike
Hi,
It looks like you entered your Purchase Code. You’d need to insert your Personal Token instead.
You can find out how to generate a Personal Token in this article: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
I hope this helps!
Regards,
Yigit
Hi Dharchini,
Is your WooCommerce Products Add-On plugin compatible with Enfold? If it is, we can include it in the Recommended Plugins list ( https://kriesi.at/support/topic/recommended-plugins/ ). Your WooCommerce Bookings And Appointments plugin is already included in this list.
Please let us know if you’d like to test Enfold with your plugin.
Best regards,
Yigit
Hello,
Today 25-04-2024 I bought Enfold. I want to activate it, but I get errors in Dutch:
De laatste keer dat we het token controleerden, konden we geen verbinding maken met Envato:
Aankopen waren niet toegankelijk
Gebruikersnaam kan niet worden benaderd (alleen nodig voor uw informatie)
E-mail was niet toegankelijk (alleen nodig voor uw informatie)
De volgende fouten zijn opgetreden:
Aankopen: Envato limiet overschreden – Verzoeken worden22 seconden geblokkeerd. We kunnen de download-URL voor uw producten niet vinden.
username Envato limiet overschreden – Verzoeken worden22 seconden geblokkeerd. We kunnen de download-URL voor uw producten niet vinden.
email Envato limiet overschreden – Verzoeken worden22 seconden geblokkeerd. We kunnen de download-URL voor uw producten niet vinden.
Aankopen: Er is een probleem opgetreden bij de toegang tot uw aankopen. Niet in staat om te controleren op updates.
What can I do to activate the licence?
Wow. :-)
I see there is an optionin Enfold to sync the two Lang options together.
As for versions – advanced options are just for external and auto translation? Nothing else? I intend to translate myself, too.
Thanks for commenting.
Hmm I tried that whitout any effect.
But I figured that it migt not be the “Sidebar On Archive Page” that is not responding, as I first thought, but instead it is the widget area called “shop overview page”.
The widget area called “shop overview page” appears on all my product category pages as a right sidebar. Where do I control this sidebar? It migt not be part of the Enfold sidebar settings.
Hi Ismael
thanks for fast reply: No, I did not. See screenshot on private content.
Does it have to do with the fact that I use Enfold Child? As my provider will stop PHP 7.4 in the near future; i would be sure to build this website on a good basis :-)
Any other suggestiions?
regards
Dominic
Well in enfold settings -> Main menu you can choose to “Append Search Icon To Main Menu”. That append the search icon on all screen sizes. What I would like to do is to only append the search icon when ever the burger menu is activated. Is that possible?
I am still one of the lucky ones who was able to buy a “real agency licence” a few years ago. Lifetime updates and an unlimited number of websites. – But that’s just a side note.
I’m perfectly happy, but I have to be honest and say that I don’t even use the options available in the extended licence. I usually translate myself, thanks to DeepL! Only if you want to use Woocommerc e, the extended licence is probably fully justified.
– Yes you can have your dashboard totaly on your prefered Language ( that is set by your User settings from WordPress )
However, you must bear in mind that WPML has separate language sections for the Enfold options. So you may have to transfer the quick css settings from your default language to the translations in order to synchronise them. This is inconvenient, but can also be an advantage. An English menu, for example, can take up less space than a German one. Then it will be necessary to set the Hamburg breakpoint differently, etc. pp
This reply has been marked as private.
Hi,
Great, I’m glad that we could help you out :-)
We’d appreciate a review here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Best regards,
Rikard
Does disabling Lazy Load in Enfold Child options disable all of the element boxes that have it enabled? Or do I have to go manually disable it in all sliders/image boxes that have it enabled?
Jon
Hi,
When uploading the new folder with the latest version of Enfold I could see that the previous Enfold version was removed, including the folder.
What do you mean? Can you you activate the latest version after uploading it via FTP? Before doing this, please make sure to export the theme options from the Enfold > Import/Export panel. You can then import it back once the the theme is updated.
If a child theme is active and includes template modifications, make sure that you also update the template files to match the latest version.
Best regards,
Ismael
Hi,
Hi Isamael, thanks! i would like to remove it from the full width slider.
Sorry about that; missed the title. This is possible but you’ll need to directly edit the enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php file and remove the code around line 665:
$output .= $this->slide_navigation_arrows();
Best regards,
Ismael
Hey MORTULGAAH,
Thank you for the inquiry.
The theme should support both WPML or Polylang, but we recommend going for WPML because it has its own configuration within the theme and better documentation. For more information on using WPML with Enfold, please refer to the links provided below:
// https://wpml.org/documentation/theme-compatibility/enfold/
// https://wpml.org/theme/enfold/
// https://wpml.org/documentation/support/maintaining-avia-layout-builder-enfold-compatibility-wpml/
Best regards,
Ismael
Hi,
Sorry for the confusion. The changes above are not necessary because the error text is already included in the template file and it should be translatable. We added the translation in the enfold/lang/de_AT.po and enfold/lang/de_DE.po files, line 13620:
#: framework/php/class-form-generator.php:257
msgid "Found errors in the following field(s):"
msgstr "Fehler wurden in folgenden Feld(ern) gefunden:"
Thank you for your patience.
Best regards,
Ismael
Hello,
I previously deleted the then current Enfold theme from the website from the WordPress theme section and then used FTP to upload the most recent Enfold theme. When uploading the new folder with the latest version of Enfold I could see that the previous Enfold version was removed, including the folder.
What else can I do to resolve this?
Thank you.
Hi
My hosting partner asks to update to php 8.1. My page is now php 7.4.BUT it does not show when I switch to PHP8.1 anymore on browser.
with the same plugins on other enfold sites, I do not have a problem with my hosting / changing from 7.4 to 8.1php
Log in and Error Log on private content.
regards
Dominic
Ok, on the page in the private box, the fallback image is 56kb. The original image size was 1151×1200, and then the optimizer created scaled images, which I would assume are smaller than the original.
I am having the same issue where this fallback image is the Largest Contentful Paint element. Load and Render delays seem to be the biggest time eaters.
The other time eater listed is Main Thread Work, with Script Evaluation taking up the largest amount of time by itself (though the other 6 times in there add up to more than that).
I must be missing something. I completely re-uploaded all of my images to bring down some file sizes just as a precaution (some were 5MB before compression). Now even the largest are only kb’s.
This is still only on mobile devices. What am I missing about mobile load times? Is there a mobile setting somewhere that I can tweak? I’ve looked through and just don’t see anything that would directly relate to the mobile images served up.
With Enfold > Performance > Compression/merging features turned on, the mobile performance score hovers around 65 (desktop stays around 95). I tried turning them off, then turning on those features in WPFC, the score seems to go down for mobile.