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I’m using the Enfold theme and trying to create a new layerslider project to choose from but it is only showing the 2 sliders that were already created for the “Landing Page” theme page. How can I get the new slider project to show in the dropdown so I can use what I created?
In reply to: Glitch on mobile
Hi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Sofctscrolling
Hey xela,
I’m not sure I understand exactly what you are referring to, but maybe the Parallax demo would be a good place to start?
Best regards,
RikardIn reply to: Minimizing the vertical navigation bar
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Full width easy slider loading animation
Hey Qgrafica_7,
Please try the following in Quick CSS under Enfold->General Styling:
.av-siteloader { animation: av-load8 .8s 2 linear; }Best regards,
RikardSince a few days (I don’t know exactly when because I don’t check my website often), the slides of the advanced layer slider plugin are cropped on every pages.
The height is reduced and display is messed up.Can you explain me what has been changed regarding this issue in the last updates and how can I recover a proper display?
Thank you
Hi,
Thanks for the login, I’m not sure what could be causing this, but I see that you are using WPRocket, sometimes this has blocked elements if not enough exclusions were added to it’s exclusion field, so to text try disabling this and your lazy load plugin to see if this helps.
I also see that you have a header.php & footer.php file in your child theme, if these do not match the current footer.php & header.php, it will cause errors in your theme, it is the most common reason for errors after updating. Please try enabling the parent theme and see if the map then shows.
I also note that you don’t have a Privacy Policy page enabled and your Privacy and Cookies tabs are missing one:
this is what you should see:
try enabling a Privacy Policy page.Best regards,
MikeIn reply to: Accordion & Toggles on articles
Hey Pierre,
Thank you for your patience, unfortunately the theme doesn’t have this option, I did find that the Easy Accordion Pro has this feature as shown in this video There may be other plugins that offer shortcodes to do this I’m not sure.
If you would like to request this feature, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.Best regards,
MikeIn reply to: Mobile Menu Not Working
Hey Peter,
I’m not sure what could be causing this, but you can try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.av-burger-overlay { opacity: 1; }If you need further assistance please log in to the support forum and open a new thread.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.Best regards,
MikeIn reply to: Adding image to the bottom of the header
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Theme Error
Hey Tevin,
Could you try updating the theme to the latest version (5.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardIn reply to: Contact Form Problen after WP 6.5.3 Update
Hey Volker,
Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardIn reply to: transfer
Hey sergiy,
The Replete theme is not maintained anymore, and it’s not compatible with the only theme we still maintain and develop, which is Enfold. You would have to rebuild your content, or use the export/import functionality in WordPress.
Best regards,
RikardTopic: Mobile Menu Not Working
Hi,
I’m a website developer and was asked to fix this website’s mobile menu which isn’t working. It’s using an Enfold Child Theme of Enfold Version 5.6.8.
https://greenfernevents.com/
Can you advise on why the mobile menu isn’t working?
Thanks,
PeterIn reply to: How to add images under the product main image
Hey robertbwc,
The thumbnails under the product image is added via the metabox in the edit page:
To add a video under the product image, this space is the product sidebar, so you can add a sidebar widget with a video, if you want this for only one product or a different video for each product the Widget Options plugin will allow you to select which product pages will show which widget elementsBest regards,
MikeIn reply to: Easy Slider “Start Animation” when loading the page
Hey Austrianweb,
Thank you for the link to your site, it looks like the color section that the sliders are in has the Column Animation enabled, try changing this to None
Best regards,
MikeHey annevoelkel,
If I understand what you mean by the metabox not showing correctly, I would recommend checking the screen options and see if the metabox is just unchecked, and needs to be checked.
I’m not familiar with your plugin, so if that doesn’t help have you tried rolling back to the last working version, was that 5.6.11?
I don’t see and changes in our changelog that might cause this.
I see in you wrote above that you can provide a login after 5/12, so for now try rolling the theme version back and see if that helps.Best regards,
MikeTopic: Theme Error
Hello, I am working with the Enfold theme and i’m getting the error:
Fatal error: Unparenthesizeda ? b : c ? d : eis not supported. Use either(a ? b : c) ? d : eora ? b : (c ? d : e)in /var/www/wp-content/themes/enfold/functions-enfold.php on line 194Enfold: Vs. 5.7.1
PHP: Vs. 8.2.18After the latest WordPress Update Mails from the Enfold Contact Form are no more delivered to the deposited Mailadresses.
>Backend >Your E-Mailadresses
All additional PlugIns are deactivated.
Best Regards
V.My first attempt to contact you: I have a downloaded valid purchase code that you are not verifying. So frustrating when I am trying to ask a question and I CANNOT get registered.
Your Answer: Are you using the same email address as the one you’re using here when you try to create an account in the forum? Upon checking, the email address is already registered, but it’s attached to a different purchase code. Please try using a different email address or recover your previous account.
Second Attempt: This is for Susan Desko – (Email address hidden if logged out) . She is my client. I purchased the enfold theme for her and downloaded the License.pdf but I cannot validate the license on your site and I have a question/ need tech support. How do we move forward ??? Envato has us locked out of the account and is not responding either and I am at wits end. There is no chat and no way for me to move forward.Hi @kriesi!
I would like to use the enfold theme with this header-menue that i have seen here: https://www.huetten-urlaub.bayern/
Is it possible to realise it with one of your themes or can you tell me what the costs are if you do that for me?Thanks for your feed back.
Michael FIn reply to: Mega Menu don’t work
In reply to: Glitch on mobile
Thank you so much for your effort!
I’m very thankful So glad I chose enfold out of all available themes :)Topic can be closed
In reply to: Support for Enfold
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: How to make title item in mega menu uncklickable
Hey MORTULGAAH,
Please see our documentation here, your heading items url field should have a hash mark “#”
Best regards,
MikeIn reply to: distance below and intermediate line in white
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi David,
Please open a new thread for each new question you have, we’ll close this thread for now.
Best regards,
RikardFirst item in mega menu is a also a page – how to proceed and make first item uncklickable?
I am putting together my product pages and would like to reduce unused “white” space.
I would like to have my product page laid out similar to this screenshot showing one of your own demos:
Enfold Sample: https://ibb.co/T2dJVwV
How can I put the 3 images underneath the main image as indicated by the arrows?
Alternatively if I wanted to use the white space under the product image by adding a YouTube video. how can I embed a video in that area?
Example of my layout with white space circled: https://ibb.co/pJkRSs7
How can I change the font style and color of the “Description” area in the “Description” tab (as shown in the first example) I would like my font and color to be similar to that.
Thank youIn reply to: open new thread not an option in support
Hey Keith Lynch,
Thank you for the inquiry and welcome to the forum! You can open a new thread using the form in the following link: https://kriesi.at/support/forum/enfold/#new-post
Best regards,
Ismael
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