Viewing 30 results - 7,561 through 7,590 (of 244,425 total)
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  • #1449636

    In reply to: Theme Support

    Hello,

    The host had no further ideas or solutions as everything there looked to be performing as it should.

    However I was able to fix the issue myself. I created a duplicate of the front page that I was able to open inside of WordPress. I then deleted the old front page, renamed the new one (the duplicate), elected it as the Front Page in the Enfold settings and now am able to open and edit as it should.

    Thank you for your help and I send this in case anyone encounters a similar issue. I have no idea what the problem was, but was able to fix it and maybe it would help others in similar situations.

    Thank you, Paul

    #1449543

    Hi,
    Try changing your border-radius so the top left side is zero:
    border-radius: 0 35px 35px 35px !important;
    then for the image make left:
    left: -10px !important;
    for this:
    Enfold Support 6081

    Best regards,
    Mike

    #1449352

    Hi,

    Thanks for the login details. Could you try updating the theme to the latest version (5.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1449313

    Topic: accessibility

    in forum Enfold
    Advantage09
    Participant

    I found this post when looking through the forum. As I am working on getting my clients sites up to WCAG standard, is it possible to get the files in question?

    Regards
    Nina

    #1449294

    Topic: Theme SEO

    Brigitte Schüch
    Guest

    Hi, I have several pupils in my lessons, and they are interested in building a website with your theme.
    One already did, and I got a question about SEO. So I checked your demos and there is NO <h1> on the landing page. It starts with <h2>.
    How is that possible to make this theme ready for SEO? Will you fix that?
    And if you check it, there is one closed paragraph too much (</p>)

    Thanks, Brigitte

    #1449151
    alianag
    Participant

    my entire website just reseted back to default and i lost everything. then when i use the Jetpack to try to restore my website it complete crashed the site and wasnt able to get into it any more so i contacted WordPress support team and they said they see there this error :

    [12-Jun-2024 12:44:40 UTC] PHP Fatal error: Access level to avia_sc_chart::shortcode_insert_button() must be public (as in class aviaShortcodeTemplate) in /srv/htdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/chart/chart.php on line 49

    #1449148

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1449144

    Hey MikeTandySwag,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .html_header_top.html_header_sticky #header:not(.av_header_transparency) {
        position: fixed;
        top: 0;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1449142
    MikeTandySwag
    Participant

    Hi Everyone,

    I’m using the Easy Notification Bar plugin but when I scroll down on my website (and the menu follows you when you scroll down) it leaves a large transparent gap.

    How can I fix this?

    I put the website in the private section.

    (I also tried following the Enfold documentation to put a notification bar coded in but it doesn’t look right.)

    #1449113

    Hey Anna_Tewes,

    Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    #1449086

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #av-burger-menu-ul ul.sub-menu ul.sub-menu .avia-menu-text {
      font-size: 20px;
    }

    After applying the css, please clear your browser cache and check.Feel free to adjust the size to suit.

    Best regards,
    Mike

    #1449083

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1449082

    In reply to: theme version

    Hey carollee,
    The current theme version is 5.7.1, if you are using a much older version then it is possible that you will need to manually update.
    To update Enfold you may need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    If you need further support please go to your Theme Forest account and renew your support. Then register your renewed Purchase Code here Then log into the support forum and open a new thread.
    Please note that using the contact form is not appropriate for support questions.

    Best regards,
    Mike

    Dear Rikard

    tested to deactivate all plugins and noticed that it belongs due a problem within ENFOLD and YOAST. We are running YOAST 22.4 – but also with newest ENFOLD and YOAST version a critical error occurs. Will send credentials for a staging site to you.

    Best Regards Marc

    orlando saez
    Guest

    I’m unable to login to your support forum with my email. It says “There is no account with that username or email” under your wp-admin site where it redirects from kriesi.at/support/register.

    #1449011

    Hi,
    Glad Günter was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1449008

    In reply to: Theme Bugs

    Hey Jason,

    We are aware of that, and it’s due to a firewall security setting:

    Troubleshoot: Text Block element not loading

    This is a rare case but if typing certain words, such as “get“,”include“, “select” or “head” in Text Block element breaks it after saving, there might be a modsec rule in firewall settings causing this issue.

    This is a security measure taken by hosting providers and it is not a theme issue. You can contact your hosting providers and ask them to whitelist those words and that should fix the issue.

    https://kriesi.at/documentation/enfold/intro-to-layout-builder/#layout-builder-is-not-loading-properly

    Best regards,
    Rikard

    Hi Ismael,

    thx for your quick feedback….

    After much trial and error, I found the bug responsible… it was a code I found here in the support to hide titles on hover (for function.php):

    Apparently this code also deactivates all hover actions that have to do with a tooltip… even the tooltip for the icon element was no longer displayed on hover!

    But I found another code from Guenni007:

    With this titles are no longer displayed on hover WITHOUT deactivating tooltips of the “Image with hotpots”

    Thx to the Enfold team AND everyone – especially Guenni007 – who shares their knowledge here with us non-programmers 👍🏻
    So this problem is solved for now… hopefully

    #1448985

    Hey nasi,

    Thank you for the inquiry.

    We’ve tried deleting the code from Enfold Child functions php. but nothing seems to change.

    After deleting the filter from the functions.php file, you’ll need to regenerate the thumbnails or re-upload the images. Please create a site backup or restore point before proceeding, then try this plugin:

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    #1448984

    Hi,

    Thank you for the update.

    There was an extra curly brace in the Quick CSS field, making the code invalid. We removed the curly brace and temporarily disabled the Enfold > Performance > File Compression settings. Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

    #1448980
    morcept
    Participant

    The file enfold/js/waypoints/waypoints.min.js has been flagged by our security software as outdated and risky. We have updated the theme to the latest version, but the issue persists. Please provide advice or instructions on how to obtain the latest version of enfold/js/waypoints/waypoints.min.js.

    Hey nasi,

    Thank you for the inquiry.

    Looks like Chrome is loading a smaller version of the thumbnail. Did you install any image compression plugins? Please try to temporarily disable the Responsive Images option in the Enfold > Performance > Responsive Images and Lazy Loading section. Let us know if this changes anything.

    Best regards,
    Ismael

    #1448961

    Hey Andreas,

    Thank you for the inquiry.

    The site contains a very old version (4.9.2.1) of the theme. The latest version is 5.7.1. Please update the theme manually via S/FTP, and be sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can disable the default title by adjusting the Header Title and Breadcrumbs settings in the Enfold > Header > Header Layout tab. This should also remove the duplicate h1 tag on the product category pages.

    Best regards,
    Ismael

    Hey amyncuih,

    Thank you for the inquiry.

    You can adjust the default style of the Button elements in the Enfold > Advanced Styling panel, or you can use this css code:

    #top #wrap_all .main_color .avia-button {
        color: red;
    }

    Best regards,
    Ismael

    Hey cheffe,

    Thank you for the inquiry.

    Looks like the tooltip element is not being created for some reason. What is the current version of the theme? Please make sure to update the theme to version 5.7.1. If the issue persists after the update, try temporarily disabling the plugins, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    #1448945

    Topic: wordpress

    carollee
    Guest

    your theme on wordpress has shut me down – got this from wordpress:

    An error of type E_COMPILE_ERROR was caused in line 324 of the file /data/11/0/73/34/888197/user/909130/htdocs/wordpress1/wp-content/themes/enfold/functions-enfold.php. Error message: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e)

    everything is updated. what happened?

    #1448933

    Hey JannyPolak,

    Please try the following in Quick CSS under Enfold->General Styling:

    #av-burger-menu-ul ul.sub-menu ul.sub-menu {
      padding-top: 20px;
    }

    Best regards,
    Rikard

    #1448919

    In reply to: Video on mobile

    Hi,
    Thanks for the login, I see that it was disabled in your theme settings:
    Enfold Support 6073
    I enabled it for you, please check.
    Enfold Support 6075

    Best regards,
    Mike

Viewing 30 results - 7,561 through 7,590 (of 244,425 total)