Hi mediaapps,

Please go to Enfold > Advanced Styling > select < blockquote > (without space) and click Edit Element button.
Blockquote section should be added, just change the border color there.
Hope this helps :)

Best regards,
Nikko

Hi IBRAHIMBerro,

Thanks for providing us with FTP access.
I was able to modify wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-popup-templates.php and commented out this codes (line 715-7450:

array(
	'name'		=> __( 'Background Image', 'avia_framework'),
	'desc'		=> __( 'Select an existing or upload a new background image.', 'avia_framework' ),
	'id'		=> 'overlay_pattern',
	'type'		=> 'select',
	'folder'	=> 'images/background-images/',
	'folderlabel'	=> '',
	'group'		=> 'Select predefined pattern',
	'exclude'	=> array( 'fullsize-', 'gradient' ),
	'std'		=> '',
	'lockable'	=> $lockable,
	'required'	=> array( 'overlay_enable', 'not', '' ),
	'subtype'	=> array(
						__( 'No Background Image', 'avia_framework')	=> '',
						__( 'Upload custom image', 'avia_framework')	=> 'custom'
					)
),

array(
	'name'		=> __( 'Custom Pattern', 'avia_framework' ),
	'desc'		=> __( 'Upload your own seamless pattern', 'avia_framework' ),
	'id'		=> 'overlay_custom_pattern',
	'type'		=> 'image',
	'fetch'		=> 'url',
	'secondary_img' => true,
	'title'		=> __( 'Insert Pattern', 'avia_framework' ),
	'button'	=> __( 'Insert', 'avia_framework' ),
	'std'		=> '',
	'lockable'	=> $lockable,
	'required'	=> array( 'overlay_pattern', 'equals', 'custom' )
)

This is only just a temporary solution and you will need to do this on every theme update since any changes on the parent theme will be overridden during the theme update.
Also, with this code removed, background overlays will not work.
If the hosting provider will still refuse to fix the issue then I would suggest you would consider to migrate to a better hosting provider.

Best regards,
Nikko

Hi mattyork2,

Please try the following steps:
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.
I hope it helps.

Best regards,
Nikko

Hi enfold,

Since that option isn’t available, I think the workaround would be to use the fade-to-another-image hover effect, but you’ll need to create a button or a link below to redirect the user to another page.
Please check Ismael’s answer in this thread: https://kriesi.at/support/topic/image-links-not-working-for-images-with-fade-to-another-image-under-animation/#post-1377788
Hope it helps.

Best regards,
Nikko

• This reply was modified 3 years, 1 month ago by Nikko.

Hi Norbert,

The version of Enfold you currently use is using the old API (username and API key) which Envato has already deprecated therefore you can’t update it with the usual method.
You can do the following process instead:

First make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Then register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Best regards,
Nikko

Hi AU5985,

Thanks for giving us admin access.
It seems that you are using a very old version of Enfold (4.3) which was released in April 2018, please try to update the site to the latest version (5.4).
The current version you are using is still using the old API (username and API key) which envato has already deprecated therefore you can’t update it with the usual method.
You can do the following process instead:

First make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Then register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Once it is updated please let us know if the issue still persists.

Best regards,
Nikko

Hi adrenal,

That version of Enfold is still using the old API (username and API key) which envato has already deprecated therefore you can’t update it with the usual method.
You can do the following process instead:

First make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Second setup a staging site, some hosting provider offer an option to create a staging site via cpanel, if your webhost does not have it on your cpanel then you can use plugins, please check this article: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress

Once you have setup a staging site, please proceed to update the stage site in order to test if it will mess up your site or not:

Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

If update is successful on the staging site then please proceed to update the live site.

Then register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

If update is not successful then, please give us temporary admin access to your staging site and we’ll try to check further.

Best regards,
Nikko