Page 852 – Support | Kriesi.at – Premium WordPress Themes

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January 6, 2017 at 1:35 pm in reply to: Margin on Enfold Medical Theme #730331

Yigit
Keymaster

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Yigit

January 6, 2017 at 1:34 pm in reply to: link of bottom don't appears #730328

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 6, 2017 at 1:13 pm in reply to: link of bottom don't appears #730315

Yigit
Keymaster

Hey!

You can ask your hosting provider and they could downgrade PHP version.
If you do not mind posting FTP logins here privately, we can apply the fix, which will be included in upcoming version of theme later this month.

Regards,
Yigit

January 6, 2017 at 1:11 pm in reply to: BUTTON'S LINK FIELD IS NOT APPEARING #730312

Yigit
Keymaster

Hi!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 6, 2017 at 1:04 pm in reply to: Add GA event to the search icon #730306

Yigit
Keymaster

Hi,

Please refer to this post – https://developers.google.com/analytics/devguides/collection/analyticsjs/events

Best regards,
Yigit

January 6, 2017 at 1:03 pm in reply to: Urgent – Ninja Popups plugin – SJ conflict #730305

Yigit
Keymaster

Hi,

Can you please try re-updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/ and overwrite all files and check if that helps?

Best regards,
Yigit

January 6, 2017 at 12:40 pm in reply to: Space between page title and visual editor text #730293
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.title_container .container {
    padding-bottom: 0!important;
}
.title_container .main-title {
    margin-bottom: 0;
    padding-bottom: 0;
}
```
Best regards,
Yigit
January 6, 2017 at 12:36 pm in reply to: Portfolio issue on iOS #730291

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

January 6, 2017 at 12:35 pm in reply to: Rublon plugin? #730288

Yigit
Keymaster

Hi,

Not at all! Let us know if you have any other questions or issues :)

Best regards,
Yigit

January 6, 2017 at 2:37 am in reply to: Enfold update will not allow me to log into Admin #730124

Yigit
Keymaster

Hi!

bbPress plugin was causing the issue. I re-updated it and that solved the issue. Please review your website now :)

Cheers!
Yigit

January 6, 2017 at 2:32 am in reply to: Sitename in titles #730123

Yigit
Keymaster

Hey!

Login credentials are not working for me. Can you please check them once again?
Also, please consider using a plugin such as this one – https://wordpress.org/plugins/wordpress-seo/ to have more control over your titles

Best regards,
Yigit

January 6, 2017 at 2:30 am in reply to: BUTTON'S LINK FIELD IS NOT APPEARING #730122

Yigit
Keymaster

Hi,

Glad it is working fine now! Our devs fixed the issue and it will be included in upcoming Enfold update which will be released within this month :)

Please refer to this post – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Best regards,
Yigit

January 5, 2017 at 9:04 pm in reply to: Portfolio issue on iOS #730070
Yigit
Keymaster
Hi!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.mfp-img {
    -webkit-animation: none !important;
    animation: none !important;
}
```
Regards,
Yigit
- This reply was modified 9 years, 1 month ago by Yigit.
January 5, 2017 at 9:02 pm in reply to: Lightbox issue on iOS (10.2) Chrome and Firefox browser #730068

Yigit
Keymaster

Hi!

Great! We will report it to our devs :)

Cheers!
Yigit

January 5, 2017 at 7:48 pm in reply to: menu changes only show when logged in as admin, old menu shows for guests #730043
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 5, 2017 at 7:47 pm in reply to: how can i add images instead of icons. #730040

Yigit
Keymaster

Hi!

Please check this code once again – https://kriesi.at/support/topic/how-can-i-add-images-instead-of-icons/#post-730005
You should increase the number of both “nth-child(1)” to “nth-child(2)”

Regards,
Yigit

January 5, 2017 at 7:29 pm in reply to: Lightbox issue on iOS (10.2) Chrome and Firefox browser #730032
Yigit
Keymaster
Hi!

Can you please try using the code as following
```
 .mfp-img {
    -webkit-animation: none !important;
    animation: none !important;
}
```
Regards,
Yigit
January 5, 2017 at 7:27 pm in reply to: download a page to upload to another site #730030

Yigit
Keymaster

Hey!

You can refer to this post – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and move your installation to another installation.

Or you can refer to this post – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and enable debugging mode on both sites and copy shortcodes of your page below Advanced Layout Builder and paste in the other installation.

If you would like to copy theme options, you can go to Enfold theme options > Import & Export tab and export theme options and import on the other installation the same way :)

Cheers!
Yigit

January 5, 2017 at 7:21 pm in reply to: Add GA event to the search icon #730026

Yigit
Keymaster

Hey!

Yes, you should insert the code you would like to trigger on click in ‘YOUR CODE GOES HERE’ section :)

Cheers!
Yigit

January 5, 2017 at 7:10 pm in reply to: Add Second Menu to Footer Socket #730019
Yigit
Keymaster
Hi!

Please try adding following code to Quick CSS as well
```
#socket:nth-child(2) .container {
    margin-top: -10px;
}
```
Regards,
Yigit
January 5, 2017 at 7:08 pm in reply to: how can i add images instead of icons. #730018

Yigit
Keymaster

Hi!

Shall we mark the thread as resolved? :)

Regards,
Yigit

January 5, 2017 at 7:07 pm in reply to: How to ask a topic #730016

Yigit
Keymaster

Hey Asgeir!

Thank you for contacting us!

Please register to our support forum – https://kriesi.at/support/register/ and start a thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/

Regards,
Yigit

January 5, 2017 at 6:54 pm in reply to: "Error fetching content" – Problem still exists on 3.8.4 #730011

Yigit
Keymaster

Hey!

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

January 5, 2017 at 6:45 pm in reply to: how can i add images instead of icons. #730005
Yigit
Keymaster
Hi!

Please use the code as following one
```
.your-custom-class .avia-icon-list li:nth-child(1) .iconlist_icon {
    background: url(https://i.imgur.com/nsQpgT6.jpg);
    background-position: 50% 50%;
    background-size: contain;
    background-repeat: no-repeat;
}
.your-custom-class .avia-icon-list li:nth-child(1) .iconlist-char { display: none; }
```
Regards,
Yigit
January 5, 2017 at 6:30 pm in reply to: Enfold #730000

Yigit
Keymaster

Hi!

Please go to your current theme options and export theme options and then delete the old version of the theme and activate new version and import theme options in Enfold theme options > Import & Export tab

Best regards,
Yigit

January 5, 2017 at 6:25 pm in reply to: Contact form is not responsive on any type of Ipad #729995

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 5, 2017 at 6:24 pm in reply to: menu changes only show when logged in as admin, old menu shows for guests #729994

Yigit
Keymaster

Hi!

Please flush cache in caching plugin you are using after making changes on your site and that should help.

Regards,
Yigit

January 5, 2017 at 5:50 pm in reply to: Space between page title and visual editor text #729981

Yigit
Keymaster

Hey!

Can you please post the link to your website and a screenshot showing the changes you would like to make?
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Cheers!
Yigit

January 5, 2017 at 5:49 pm in reply to: Can not remove vertical line before socials #729978

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 5, 2017 at 5:48 pm in reply to: Problem with Masonry Gallery #729977
Yigit
Keymaster
Hi,

Please go to Enfold/js/shortcodes.js and find
```
$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80%'});
```
and change it to
```
$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '100%'});
```
Best regards,
Yigit
Author

Posts

Viewing 30 posts - 25,531 through 25,560 (of 82,620 total)

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