Forum Replies Created
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AuthorPosts
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Hey!
Please add following code to Quick CSS in Enfold theme options under General Styling tab
.mfp-img { -webkit-animation: none !important; animation: none !important; }Best regards,
YigitJanuary 9, 2017 at 5:40 pm in reply to: Error fetching content – please reload the page and try again #731212Hi!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
YigitHey Gian Maria!
Please add following code to Functions.php file in Appearance > Editor
add_filter('avia_widget_time', 'change_avia_date_format', 10, 2); function change_avia_date_format($date, $function) { return false; }If that does not help, please post a link to your page and point out the changes you would like to make.
Best regards,
YigitJanuary 9, 2017 at 5:26 pm in reply to: Error fetching content – please reload the page and try again #731203Hi Uroš!
You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
YigitMerhabalar!
Kullanicilar (Users) > Yeni Ekle (Add New) sekmesi altinda yeni kullanici ekleyip kullanici rolunu “Shop manager” olarak secebilirsiniz. Bu sayede siteyi kullanacak yetkilinin daha kisitli erisimi olur.
Lutfen bir deneyin yeterli olmazsa alternatifleri dusunelim :)TR’e selamlar!
Best regards,
YigitHi Arnold!
Thank you for contacting us!
Please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Cheers!
YigitHey Murray
Thank you for contacting us!
You are currently using an older version of the theme. You would need to update the theme to the latest version.
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Cheers!
YigitHey Kevin,
Vimeo loads its own styling and it is not possible to overwrite it unfortunately.
Best regards,
YigitJanuary 6, 2017 at 7:27 pm in reply to: Social Share Buttons from Layout Builder Not Working #730489Hey!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
YigitHey!
Padding does not accept negative values. Please try using negative margin values. If that too does not help, please post the link to your page.
Regards,
YigitHey 4colorflyers!
I created a private testing page and it worked fine.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_RefreshBest regards,
YigitJanuary 6, 2017 at 7:01 pm in reply to: Problem – Enfold page redirection causing issue with form plugin. #730474Hey wanzer,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitHey!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
YigitHi!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
YigitJanuary 6, 2017 at 6:29 pm in reply to: Enfold Lightbox pictures disappearing on Iphone and Ipad #730455Hey!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#top .av-masonry-load-more { font-size: 25px; }Best regards,
YigitHi,
Please use the code as following
.av-main-nav > li:nth-child(3) { margin-right: 30vw; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
Best regards,
YigitHey Pieter!
Thank you for contacting us!
We have informed Kriesi.
We have received similar offers in the past and Kriesi made it clear that he would like to sell our premium WordPress themes exclusively on ThemeForest.
If interested, he will contact you :)Best regards,
YigitHi!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
YigitJanuary 6, 2017 at 5:34 pm in reply to: menu changes only show when logged in as admin, old menu shows for guests #730428Hi!
I am unfortunately still unable to login. Please contact your hosting provider
Cheers!
YigitJanuary 6, 2017 at 5:33 pm in reply to: How to create an underline directly beneath menu items on hover? #730427Hey kieranvyas,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#top #header .av-main-nav > li > a:hover > .avia-menu-text { text-decoration: underline; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
Best regards,
YigitHi,
I attached a screenshot in private content field showing how it looks on my end. If that is not your goal, can you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here
Best regards,
YigitJanuary 6, 2017 at 4:57 pm in reply to: How to make sure the logo stays on the left and the menu on the right on mobile? #730407Hey!
You are welcome bakbek!
Let us know if you have any other questions or issues :)Regards,
YigitHey!
Can you please try using this plugin – https://wordpress.org/plugins/taxonomy-terms-order/?
Best regards,
YigitHey Kyle!
Thank you for contacting us!
Unfortunately we do not have a public road map at the moment. However improving Enfold is always a priority for us.
We will be adding new features to the theme which will make the theme even easier to customize for novice users and even more flexible for advanced users. We always test our theme against vulnerabilities and our devs are implementing the new features in most convenient ways to keep the theme lightweight.As you may know, we have a feature request form here – https://kriesi.at/support/enfold-feature-requests/. You can always post new requests and vote requested features.
I hope that was helpful :)
Let us know if you have any other questions!
Best regards,
YigitJanuary 6, 2017 at 4:17 pm in reply to: Enfold Lightbox pictures disappearing on Iphone and Ipad #730398Hi!
Please use the code as following
.mfp-img { -webkit-animation: none !important; animation: none !important; }We will include the fix in upcoming Enfold update which is scheduled to release within this month :)
Best regards,
YigitJanuary 6, 2017 at 2:24 pm in reply to: How to make sure the logo stays on the left and the menu on the right on mobile? #730358Hey DROR,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px) { #advanced_menu_toggle { left: auto; right: 0; } .responsive #top .logo img, .responsive #top .logo { float: left; } }Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.single-product-main-image a.woocommerce-main-image { display: none; }If that does not help, please post a screenshot showing the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here
Best regards,
YigitHi!
Glad you figured it out and thank you for sharing your solution :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
YigitHey Erin,
Please check if you are using JetPack to display different theme on mobile. If that does not help, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit -
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