Page 853 – Support | Kriesi.at – Premium WordPress Themes

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January 5, 2017 at 6:25 pm in reply to: Contact form is not responsive on any type of Ipad #729995

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 5, 2017 at 6:24 pm in reply to: menu changes only show when logged in as admin, old menu shows for guests #729994

Yigit
Keymaster

Hi!

Please flush cache in caching plugin you are using after making changes on your site and that should help.

Regards,
Yigit

January 5, 2017 at 5:50 pm in reply to: Space between page title and visual editor text #729981

Yigit
Keymaster

Hey!

Can you please post the link to your website and a screenshot showing the changes you would like to make?
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Cheers!
Yigit

January 5, 2017 at 5:49 pm in reply to: Can not remove vertical line before socials #729978

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 5, 2017 at 5:48 pm in reply to: Problem with Masonry Gallery #729977
Yigit
Keymaster
Hi,

Please go to Enfold/js/shortcodes.js and find
```
$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80%'});
```
and change it to
```
$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '100%'});
```
Best regards,
Yigit
January 5, 2017 at 5:37 pm in reply to: I don´t want the image in header on mobile #729970
Yigit
Keymaster
Hey GaWi!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
@media only screen and (max-width: 767px) {
#header .widget {
    display: none !important;
}}
```
Regards,
Yigit
January 5, 2017 at 5:36 pm in reply to: Add GA event to the search icon #729968
Yigit
Keymaster
Hey willhendy,

Please add following code to functions.php file in Appearance > Editor
```
function av_search_ga(){
?>
 <script>
jQuery(window).load(function(){
jQuery('#top #menu-item-search a').attr('onclick','YOUR CODE GOES HERE');
});
 </script>
<?php
}
add_action('wp_footer', 'av_search_ga');
```
Best regards,
Yigit
January 5, 2017 at 5:34 pm in reply to: Header borders #729966

Yigit
Keymaster

Hey Roderick,

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

January 5, 2017 at 5:32 pm in reply to: Unwanted thin line along bottom of color section #729965
Yigit
Keymaster
Hey David,

Please edit your Color Section element right below your element and choose not to display border.

Alternatively, you can add following code to Quick CSS in Enfold theme options under General Styling tab
```
.page-id-999 #av_section_2 {
    border-top: none;
}
```
Best regards,
Yigit
January 5, 2017 at 5:29 pm in reply to: Can not remove vertical line before socials #729962

Yigit
Keymaster

Hi!

You had an error in your custom CSS in Style.css file. I fixed it and confirmed it is working fine now. Please review your website.

Cheers!
Yigit

January 5, 2017 at 5:27 pm in reply to: "Error fetching content" – Problem still exists on 3.8.4 #729960
Yigit
Keymaster
Hey Calcite,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 5, 2017 at 5:26 pm in reply to: Contact form is not responsive on any type of Ipad #729959
Yigit
Keymaster
Hi,

Please enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and edit your column elements where you have your forms and give them a custom CSS class and then change the code to following one
```
@media only screen and (max-width: 1024px) {
.your-custom-class {
    width: 100% !important;
    margin-left: 0 !important; 
}}
```
Best regards,
Yigit
January 5, 2017 at 5:25 pm in reply to: Rublon plugin? #729956

Yigit
Keymaster

Hi,

I do not have any experience with the plugin as well but i tried installing it on my local installation and it seems to work just fine :)

Best regards,
Yigit

January 5, 2017 at 5:14 pm in reply to: Contact form is not responsive on any type of Ipad #729950
Yigit
Keymaster
Hey!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
#wrap_all {
    position: relative !important;
}
@media only screen and (max-width: 1024px) {
.home #av_section_1 .flex_column {
    width: 100%;
    margin-left: 0; 
}}
```
Best regards,
Yigit
January 5, 2017 at 5:02 pm in reply to: Can not remove vertical line before socials #729944
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 5, 2017 at 5:02 pm in reply to: fullscreen slider and fullwidth slider doesn't work on safari #729942

Yigit
Keymaster

Merhabalar! :)

Glad you figured it out and thank you for sharing your solution!

For future readers: Yes, Safari cannot find media elements with special characters in file names. Please use simple latin, for example, instead of “ö” use “o”.

Let us know if you have any other questions or issues and enjoy the rest of your day!

Best regards,
Yigit

January 5, 2017 at 4:59 pm in reply to: Can not remove vertical line before socials #729940

Yigit
Keymaster

Hey!

You can add the code to style.css file of your child theme :)

Best regards,
Yigit

January 5, 2017 at 4:57 pm in reply to: how can i add images instead of icons. #729938
Yigit
Keymaster
Hey!

Please enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and then edit your icon list element and give it a custom CSS class and then add following code to Quick CSS
```
.your-custom-class .avia-icon-list li:nth-child(1) .iconlist_icon {
    background: url(https://i.imgur.com/nsQpgT6.jpg);
    background-position: 50% 50%;
    background-size: contain;
    background-repeat: no-repeat;
}
.your-custom-class .iconlist-char { display: none; }
```
You should add the same code as many times as you need and then increase “1” and change background URL

Best regards,
Yigit
- This reply was modified 9 years, 3 months ago by Yigit.
January 5, 2017 at 4:53 pm in reply to: 'text links hovering' appearance to change — 2 #729935

Yigit
Keymaster

Hi,

Sure we will keep the thread open and will wait to hear from you. Thread will be on hold and you can simply reopen it by replying :)

Best regards,
Yigit

January 5, 2017 at 4:51 pm in reply to: site displaying like a mobile version on laptop #729932

Yigit
Keymaster

Hey Brisbane!

It seems like you zoomed in on your browser. Please push CTRL + 0 (zero) to set it back to 100%

Regards,
Yigit

January 5, 2017 at 4:50 pm in reply to: Where To Upload LayerSlider 6.10 #729931

Yigit
Keymaster

Hi!

Our devs are making sure that there is no compatibility issues between Enfold and LayerSlider. I am not 100% sure if that would be the case but might be on standalone version. However since our devs and LayerSlider team are in touch, they would probably know about the issues if there are any. If that happens to be the case, please feel free to contact LayerSlider support team :)

Regards,
Yigit

January 5, 2017 at 4:46 pm in reply to: HELP!! – Pages shows coding on smartphones 😱 #729926

Yigit
Keymaster

Hey!

It seems like you are using JetPack to display different theme on mobile. Please disable it :)

Best regards,
Yigit

January 5, 2017 at 4:06 pm in reply to: Tagline to the right of logo area #729914
Yigit
Keymaster
Hey!

Please change following code
```
span.subtext {
    float: left;
    line-height: 10px;
    margin-left: 20px;
    margin-top: 15px;
}
```
to following one
```
span.subtext {
    float: right;
    line-height: 10px;
    margin-left: 20px;
    margin-top: 15px;
}
```
You can go to Appearance > Editor and find the code i added at the bottom of Functions.php file and change the text as needed – http://kriesi.at/documentation/enfold/add-subtext-to-logo-replace-logo-with-site-title/

Regarding mobile menu button, can you please try de-activating all active plugins and check if that helps?

Regards,
Yigit
January 5, 2017 at 4:04 pm in reply to: Cant change my permalink away domainname/index.php/%postname% #729913

Yigit
Keymaster

Hi!

Can you please try de-activating all active plugins and flushing permalink settings in Settings > Permalinks. If that does not help, please post FTP and WP admin logins here privately :)

Best regards,
Yigit

January 5, 2017 at 4:02 pm in reply to: LayerSlider update #729912

Yigit
Keymaster

Hey Dave!

Glad Ismael could help and thanks for your input :)
We will keep this thread open for the OP. If you have any other questions or issues, please feel free to start a new thread :)

Regards,
Yigit

January 5, 2017 at 4:01 pm in reply to: Promo Button Placement under Text #729911

Yigit
Keymaster

Hey Golobish,

Authentication required therefore we cannot see your screenshots. Can you please post it here privately? Also, please post the link to your page where we can see the issue so we can provide you an accurate solution

Best regards,
Yigit

January 5, 2017 at 3:59 pm in reply to: Enfold contact form work with zapier? #729908

Yigit
Keymaster

Hey!

I am not sure if i understood you clearly but you can refer to this post – http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and turn on custom CSS field for ALB elements.
If that is not what you meant, please elaborate :)

Cheers!
Yigit

January 5, 2017 at 3:57 pm in reply to: Fullwidth Button Height Adjustment #729907
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.iconbox .iconbox_content .iconbox_content_title {
    font-size: 14px;
}
```
Best regards,
Yigit
January 5, 2017 at 3:55 pm in reply to: Shopping Page is appearing as "Products Archive" #729905

Yigit
Keymaster

Merhabalar! :)

Please refer to this post – https://kb.yoast.com/kb/how-do-i-change-the-woocommerce-shop-page-title/

Best regards,
Yigit

January 5, 2017 at 3:44 pm in reply to: Move llms-parent-course-link #729899

Yigit
Keymaster

Hey David!

I am not sure if i understood the changes you would like to make. Can you please elaborate? Screenshots showing the changes would help. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 25,561 through 25,590 (of 82,625 total)

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