Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

html {
    background-color: white;
}

Best regards,
Yigit

Hey!

Can you please create a temporary admin login and post it here privately? Code works fine on my local installation.

Regards,
Yigit

Shalom,

Can you please post FTP and WP admin logins here privately?

Best regards,
Yigit

Hey!

Great! As mentioned, upcoming Enfold update will fix the issue :)
Let us know if you have any other questions or issues

Best regards,
Yigit

Hi Charlotte,

Sorry for the late reply!
You have following custom CSS code

.av-fixed-size .av-masonry-entry .av-inner-masonry-content {
    display: none !important;
}

That is why titles are not showing up. Please remove it

Best regards,
Yigit

Hey thatcommsguy,

Seems like you figured it out already! :)

Best regards,
Yigit

Hey!

Please see private content field below :)

Cheers!
Yigit

Hi Chris_85!

Have you tried de-activating all active plugins and check if that helps?
Also, can we switch theme back to Enfold for testing?

Regards,
Yigit

Hi,

Please contact plugin authors for further assistance. According to their documentation, the solution i posted above should have worked.

Best regards,
Yigit

Hey Luc,

You can try using a plugin such as this one – https://www.designsandcode.com/wordpress-plugins/search-filter-pro/ however please contact plugin author beforehand and ask them if they had any experience with Enfold to be on the safe side.

Best regards,
Yigit

Hey Katia,

If previous developer made any changes on parent theme files and have not moved them to a child theme, those changes will be overwritten. If that is not the case, you can go ahead and update the theme. You are currently using a very old version of the theme therefore you may need to reconfigure some options/settings such as header and widgets.

Let us know if you have any other questions :)

Cheers!
Yigit

Hi,

@phillipmaiden Can you please start a new thread and attach temporary admin logins and FTP logins in private content field? If you post them here, they will be visible to creator of this thread as well

Best regards,
Yigit

Hey Katerina!

Thank you for contacting us!

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Cheers!
Yigit

Hi Andrea!

Thank you for contacting us!

You can use WPML, Enfold is fully compatible :)
Let us know if you have any other questions!

Regards,
Yigit

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit