Page 837 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
January 19, 2017 at 3:43 pm in reply to: Change Woocommerce Coloumn Count only in iPad #735906
Yigit
Keymaster
Hi,

It is not easily possible to set column count to 3 on tablets. Since you are currently using 4 columns, 3 would display above and 1 would display below and then another 3 – 1 etc. :)
Please add following code to Quick CSS in Enfold theme options under General Styling tab to display 2 columns on tablets
```
@media only screen and (max-width: 1024px) and (min-width: 768px) {
div .products .product {
    width: 49%;
}}
```
Best regards,
Yigit
January 19, 2017 at 3:41 pm in reply to: Datepicker Label overlay in german language #735904

Yigit
Keymaster

Hi,

Glad you figured it out!
Could you please post the translation files in this thread – https://kriesi.at/support/topic/please-contribute-and-translate-enfold/ so our devs can include it in upcoming update? :)

Best regards,
Yigit

January 19, 2017 at 3:38 pm in reply to: How to move the social icons to a different location in the main menu? #735903
Yigit
Keymaster
Hey DROR,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.rtl .avia-menu.av_menu_icon_beside {
    float: right;
}
```
Best regards,
Yigit
January 19, 2017 at 3:33 pm in reply to: testimonial custom css #735902

Yigit
Keymaster

Hey!

Please try adding the code to enfold/css/custom.css file via FTP and check if that helps. Also, as i suggested in other thread, please update the theme to the latest version

Best regards,
Yigit

January 19, 2017 at 3:31 pm in reply to: Layer Slider not working #735901

Yigit
Keymaster

Hey!

You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

January 19, 2017 at 3:29 pm in reply to: WooCommerce Search Bar doesn't output products #735897

Yigit
Keymaster

Hi,

Sorry for the late reply!
I created a page called “Test shop” and set it as your shop page in WooCommerce settings and now it does work fine. Please review your website

Best regards,
Yigit

January 19, 2017 at 3:23 pm in reply to: CUSTOM SIDEBARS PLUGIN in ENFOLD THEME #735893

Yigit
Keymaster

Hi,

Please consider using a plugin such as this one – https://wordpress.org/plugins/widget-logic/

Best regards,
Yigit

January 19, 2017 at 3:21 pm in reply to: widget area on top of the footer #735892
Yigit
Keymaster
Hey!

Please change the code to following one
```
add_action('ava_before_footer','avia_footer_top_column');
function avia_footer_top_column(){ 
          dynamic_sidebar( 'footertop' );
}
```
Regards,
Yigit
January 19, 2017 at 3:16 pm in reply to: main menu not showing all items #735888
Yigit
Keymaster
Hey screege,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top .av-main-nav ul ul {
    height: 300px;
    overflow-x: scroll;
}
```
However we would recommend you to reconfigure your menu. Maybe you could only add “Apple” link for example and display subcategories there. Would be better user experience in my opinion :)

Best regards,
Yigit
January 19, 2017 at 2:46 pm in reply to: Weird symbols when I click some pages of my website #735873

Yigit
Keymaster

Hi Maria!

Sure! I attached a screenshot in private content field. Your website does load fine on my end and i still cannot reproduce the question mark issue.

Sorry to hear about that! It definitely does seem like it was a plugin related issue. Now that you figured it out, sunny days ahead!

You can use Enfold’s built in MailChimp element and Social Share Buttons instead.

I will keep this thread open and will wait to hear from you. Thread will be on hold, feel free to reply any time to re-open it.

Best regards,
Yigit

January 19, 2017 at 2:38 pm in reply to: delete line and change image and text of customer reviews #735870
Yigit
Keymaster
Hey!

Please add following code to Quick CSS
```
 .home #av_section_2 {
    border: none;
}
```
It seems like you do but using custom CSS should help as well

Best regards,
Yigit
January 19, 2017 at 2:37 pm in reply to: place "Read More" Element behind the excerpt text #735869
Yigit
Keymaster
Hi,

1- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.read-more-link {
    float: right;
}
```
2- Can you please switch user role to administrator so we can edit functions.php file in Appearance > Editor?

Best regards,
Yigit
January 19, 2017 at 2:27 pm in reply to: LayerSlider WP needs update? #735861

Yigit
Keymaster

Hi,

Our devs estimated the time of arrival for new version to be within this month which will include the latest version of LayerSlider :)

Best regards,
Yigit

January 19, 2017 at 2:23 pm in reply to: display bug in the admin since upgrading to 3.8 #735858
Yigit
Keymaster
Hi,

Please go to – wp-content/themes/enfold-child/css/admin-rtl.css and find
```
.rtl #avia_options_page .avia_sidebar_active .avia_options_page_content {
    float: right;
}
```
and change it to
```
.rtl #avia_options_page .avia_sidebar_active .avia_options_page_content {
    float: none;
}
```
We will report it to our devs

Best regards,
Yigit
January 19, 2017 at 2:07 pm in reply to: Button element – button link empty #735852

Yigit
Keymaster

Hi,

Glad it did!
You can start using PHP7.1 with upcoming Enfold version.

Let us know if you have any other questions or issues :)

Best regards,
Yigit

January 19, 2017 at 2:05 pm in reply to: widget area on top of the footer #735850
Yigit
Keymaster
Hi imc-html!

Please go to Appearance > Widgets and create a new widget area and name it “footertop” and then add following code to Functions.php file in Appearance > Editor
```
add_action('avia_before_footer_columns','avia_footer_top_column');
function avia_footer_top_column(){ 
          dynamic_sidebar( 'footertop' );
}
```
Cheers!
Yigit
January 19, 2017 at 2:00 pm in reply to: apply text background to normal text #735847
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.home #fullscreen_slider_0 h2.avia-caption-title {
    line-height: 75px;
    font-weight: 400;
}
```
You can change 400 to 100 if you would like to display font weight thinner

Best regards,
Yigit
January 19, 2017 at 1:57 pm in reply to: Social Icons on top in boxed layout #735845

Yigit
Keymaster

Hi,

What exactly is the error you are getting?
Can you please post FTP logins here privately as well so we can try adding the code for you?

Best regards,
Yigit

January 19, 2017 at 1:42 pm in reply to: E comm theme #735840

Yigit
Keymaster

Hey!

Please go to – https://kriesi.at/support/register/ and click “Where can I find my item purchase code?” to find the instructions on how to find your purchase code :)

Best regards,
Yigit

January 19, 2017 at 1:41 pm in reply to: apply text background to normal text #735839
Yigit
Keymaster
Hey arteffekt,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.home .slide-1 .avia-caption-content p {
    background: orange;
}
```
Best regards,
Yigit
January 19, 2017 at 1:40 pm in reply to: change font color in masory #735838
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.av-masonry .active_sort span {
    color: orange;
}
.av-masonry span {
    color: white;
}
```
Please do not redirect from one thread to another as it is making it more difficult for us and for other users to follow.

Best regards,
Yigit
January 19, 2017 at 1:32 pm in reply to: delete line and change image and text of customer reviews #735835

Yigit
Keymaster

Hey arteffekt,

1- Please edit your color section element and choose not to display borders
2- Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Yigit

January 19, 2017 at 1:31 pm in reply to: edit full screen image slide #735834

Yigit
Keymaster

Hi,

I cannot find custom CSS classes on your page. Please enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and then edit your element to give it a custom CSS class

Best regards,
Yigit

January 19, 2017 at 1:29 pm in reply to: reduce high of blank color section #735833
Yigit
Keymaster
Hey!

Please add following code to Quick CSS
```
#anker {
    height: 15px;
    min-height: 15px;
}
```
Please do not redirect from one thread to another :)

Regards,
Yigit
January 19, 2017 at 1:25 pm in reply to: Paid Support – ? Not Showing in Forum #735831

Yigit
Keymaster

Hey Michelle,

Please contact your hosting provider and ask for FTP logins and then post them here privately. Also, the file path is on your computer which means we cannot access it.

Regards,
Yigit

January 19, 2017 at 3:19 am in reply to: display bug in the admin since upgrading to 3.8 #735648

Yigit
Keymaster

Hi!

Can you please create a temporary admin login and post it here privately?

Best regards,
Yigit

January 18, 2017 at 7:33 pm in reply to: Weird symbols when I click some pages of my website #735494

Yigit
Keymaster

Hey!

Can you please try de-activating all active plugins and check if that helps?

Best regards,
Yigit

January 18, 2017 at 6:45 pm in reply to: Button element – button link empty #735475

Yigit
Keymaster

Hi!

Can you please downgrade PHP version from 7.1 to 7.0.x? Our devs fixed the issue will include in upcoming update which will be released within January

Best regards,
Yigit

January 18, 2017 at 6:40 pm in reply to: Business Proposal #735472

Yigit
Keymaster

Hi!

Thanks for contacting us!

We have forwarded your message to Kriesi. If interested, he will contact you.

Cheers!
Yigit

January 18, 2017 at 6:00 pm in reply to: Social Icons on top in boxed layout #735454
Yigit
Keymaster
Hi,

Please try adding following code to Functions.php file in Appearance > Editor
```
function av_move_social(){
?>
 <script>
jQuery(window).load(function(){
jQuery(".html_header_sidebar .av-sidebar-social-container").detach().prependTo('.html_header_sidebar #header .container .inner-container')
});
 </script>
<?php
}
add_action('wp_footer', 'av_move_social');
```
Best regards,
Yigit
Author

Posts

Viewing 30 posts - 25,081 through 25,110 (of 82,620 total)

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