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Hi,
I checked your post but it does load fine on my end. I attached a screenshot in private content field.
If there is a certain route to follow to reproduce the issue, please let us knowBest regards,
YigitHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
YigitHi,
@markpevans Please start a new thread and attach WP admin logins and FTP logins in private content field. If you post them here, they will be visible to creator of this thread as well.Best regards,
YigitHey Slava!
Please refer to this post – http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/
Cheers!
YigitHey!
You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Let us know if that does not help
Cheers!
YigitHi Siddharth!
Thanks for contacting us!
Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly and unfortunately we do not have such version of the theme.
Let us know if you have any other questions!
Best regards,
YigitHey!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Best regards,
YigitHey Tanya!
Thanks for contacting us!
Please refer to this post – http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/
You would need to register to our support forum – https://kriesi.at/support/register/ to see the links and to get full support.Best regards,
YigitHi!
Great!
You can register to our support forum here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum when you have a question or an issue :)
Regards,
YigitHey!
Since you are using a child theme, when you add the code to functions.php file of your child theme, it will not be overwritten when you update the theme. Only parent theme files are overwritten while child theme files remain intact
Cheers!
YigitHi,
I edited your pages and added ‘columns=”3″‘ to your shortcodes and added following code to Quick CSS
.woocommerce.columns-3 .products li { width: 32.3%; }Please review your website now
Best regards,
YigitHey!
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHey!
You can try following code instead
#top #header .av-main-nav > li > a { font-weight: 100; }Best regards,
YigitHi!
Can you please create a temporary admin login and post it here privately? Also, please point out the page you are working on.
Best regards,
YigitHey BPC,
Please add following code to Functions.php file in Appearance > Editor
function av_hide_auto_update() { echo '<style>#avia_updates_username, #avia_updates_api_key { display: none !important; } </style>'; } add_action('admin_head', 'av_hide_auto_update');Best regards,
YigitHey!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitHey Westcom,
Thank you for your kind words :)
Please enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and edit your columns/elements to give them custom CSS classes.
Best regards,
YigitHey!
Please refer to this post – https://kriesi.at/support/topic/sidebar-settings-nested-pages-form-automatic-to-manuel-order/#post-363021
Best regards,
YigitHi,
Please remove your code and use following instead
.av-image-caption-overlay-center { vertical-align: bottom; }Best regards,
YigitHi!
Please refer to link i posted above and check out “Updating via FTP” section
Best regards,
YigitHey!
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHi Johanna!
Thanks for contacting us!
Yes, if you will be removing the theme from the old installation, you can use the same license on your new site
Best regards,
YigitHallo!
Please edit your page and place your content below Layer Slider into a Color Section element and upload following image as your background image and choose to display top centered
Best regards,
YigitHey!
You can add following code to Functions.php file in Appearance > Editor
add_shortcode('avia_search', 'get_search_form');and then add search bar to your content using following shortcode
[avia_search]Best regards,
Yigit
