Hi there,
Before writing you I have gone through similar threads and tried all your suggestions (hard refresh, latest Enfold version, PHP, updated, deactivated all plugins, added WP memory to wp-config.php etc.) but the issue persist. Could you please check for me? I have specified the login details in the private box below.
Cheers.
Patrick
The issue happens on http://patrick-meijer.com/coach/portfolio-item/spiritual-coaching, see http://prntscr.com/e5k6sx
Hey!
You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Let us know if that does not help
Cheers!
Yigit
Hi Yigit,
Unfortunately, still same problem…
Apologies. Done now
Hi,
I checked your post but it does load fine on my end. I attached a screenshot in private content field.
If there is a certain route to follow to reproduce the issue, please let us know
Best regards,
Yigit
Pls check https://www.dropbox.com/s/kk5sg1ulv9z7476/Enfold1.webm?dl=0 for a video screenshot.
Hey!
Oh i see now. Can you please post FTP logins here privately as well?
Cheers!
Yigit
Please find below
Hi,
Can you please contact your hosting provider regarding the issue? I believe there might something on their end. “admin-ajax.php 403 (Forbidden)” this is the issue. I tried removing .htaccess file, de-activating all active plugins and re-installing WordPress but neither helped.
Best regards,
Yigit