Page 74 – Support | Kriesi.at – Premium WordPress Themes

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August 22, 2022 at 2:24 pm in reply to: Custom field on blogpost #1362410

Yigit
Keymaster

Hi Eva,

In that case, please provide a link when one is available. We have to see the issue to be able to provide a solution.

I tried to reproduce the issue by applying your customization and installing the 3rd party plugin, adding more than 8 images into the gallery but it works fine on my end.

Regards,
Yigit

August 22, 2022 at 1:16 pm in reply to: Errors #1362404

Yigit
Keymaster

Labas!

Mentioned files are loaded on theme options or ALB pages and not on other pages such as updates page so you can ignore it :)

Regards,
Yigit

August 22, 2022 at 12:58 pm in reply to: Compatibility with Events Calendar (position of related events) #1362402

Yigit
Keymaster

Hi,

You are welcome, Sebastian. Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

August 22, 2022 at 12:55 pm in reply to: Issues after update Enfold 5.1.1 #1362401
Yigit
Keymaster
Hey Emile,

I will report the issue to our devs :)

I attached a screencast in private content field.

Please edit your column element, right click on blue “Row Settings” bar and click “inspect” and then find the DIV with “aviaTB-form-container” ID and click on it and then find following CSS on the right hand side and uncheck “display: none;”
```
body .avia-hidden {
  display: none;
}
```
then set top margin to 0 and update the page :)

Regards,
Yigit
August 22, 2022 at 12:41 pm in reply to: Compatibility with Events Calendar (position of related events) #1362397

Yigit
Keymaster

Hey Sebastian,

Thanks for contacting us!

Related events are displayed below event content and events meta. Please see the example event in private content field below. Site uses Enfold 5.1.1, WordPress 6.0.1 and The Events Calendar Pro 5.14.3 :)

Regards,
Yigit

August 22, 2022 at 12:18 pm in reply to: [Question] Masonry sorting does not show all categories #1362393

Yigit
Keymaster

Hi,

We are happy that Mike could help you! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

August 22, 2022 at 12:16 pm in reply to: Buying theme to solve the error #1362392

Yigit
Keymaster

Hey Kinjal,

Thanks for contacting us!

It looks like a compatibility issue and should be fixed by purchasing a new version and updating the theme.

If you have previously purchased Enfold, you can simply login on your ThemeForest account and go to Downloads page to download the latest version and update the theme – https://kriesi.at/documentation/enfold/theme-update/ :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

August 22, 2022 at 12:14 pm in reply to: Upgrade Enfold from 4.1.2 to 5.n #1362391

Yigit
Keymaster

Hi Stefan,

We will not close the topic but keep it on hold. You can simply reply back to this thread to re-open it. Thank you for your thoughtfulness :)

Regards,
Yigit

August 22, 2022 at 12:12 pm in reply to: Bug in portfolio category selection #1362390

Yigit
Keymaster

Hi Matthias,

Thanks for contacting us!

Please refer to Ismael’s post here – https://kriesi.at/support/topic/next-prev-in-shop-showing-all-categories/#post-1350985 :)

Regards,
Yigit

August 22, 2022 at 12:08 pm in reply to: Issues after update Enfold 5.1.1 #1362388

Yigit
Keymaster

Hi,

The column element had -180px custom top margin however since it is not the first column of the row, the field was hidden. I displayed it using CSS, set top margin to 0 and updated the page.

If you need assistance fixing this on your live site, please post WP admin logins here privately so we can fix it there as well :)

Best regards,
Yigit

August 17, 2022 at 1:33 pm in reply to: Custom Elements Not Working #1361939

Yigit
Keymaster

Hi Navin,

Thanks for contacting us!

Sky blue background color is the indicator that the elements is a CET – https://imgur.com/a/pekJgN6

We have updated our docs. Sorry for the confusion again!

Regards,
Yigit

August 15, 2022 at 11:21 am in reply to: Enfold theme update #1361689

Yigit
Keymaster

Hi Stan,

Thanks for the information.

We have updated Enfold to the latest version 5.1.1 and WordPress to 6.0.1.

I do not see any issues on back and front end but to be on the safe side, please ask your hosting provider to upgrade PHP version and review your website :)

Best regards,
Yigit

August 11, 2022 at 2:47 pm in reply to: Input text fields wrong color on mobile #1361470

Yigit
Keymaster

Hi,

Thanks for your confirmation!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

August 11, 2022 at 2:46 pm in reply to: catalogue item with 2 prices? #1361468

Yigit
Keymaster

Hi,

Great! I am glad that we could help :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

August 11, 2022 at 1:57 pm in reply to: Enfold theme update #1361464

Yigit
Keymaster

Hi Stan,

Could you please post FTP logins here privately as well? Also, will you be able to upgrade PHP version after we update Enfold and WordPress? You are currently using 5.6 and we would recommend you to upgrade it to 8.x.

Regards,
Yigit

August 11, 2022 at 1:45 pm in reply to: catalogue item with 2 prices? #1361460
Yigit
Keymaster
Hi,

Thanks for contacting us!

You could either add separate items for bottle and glass or add both prices with description in price field – https://imgur.com/a/ZN2TMKD :)

Regards,
Yigit
- This reply was modified 2 years, 11 months ago by Yigit.
August 11, 2022 at 1:37 pm in reply to: Widget critical error message #1361459

Yigit
Keymaster

Hey Chris,

Login credentials did not work for me. Could you please check them once again? :)

Best regards,
Yigit

August 11, 2022 at 12:48 pm in reply to: Input text fields wrong color on mobile #1361456

Yigit
Keymaster

Hey,

I tried adding the code Nikko shared and “-webkit-text-fill-color: #000;” part seems to do the trick :)

Best regards,
Yigit

August 9, 2022 at 6:33 pm in reply to: Move the product description below the image product on tablet only #1361279
Yigit
Keymaster
Hey Audrey,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
@media only screen and (max-width: 1200px) {
.single-product-main-image {
  width: 100%;
  margin-right: 0;
  float: none;
}}
```
Cheers!
Yigit
August 9, 2022 at 6:28 pm in reply to: Link from portfolio raster (all items) to one page #1361277

Yigit
Keymaster

Hi Rixi,

We are happy that Mike helped you out!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

August 9, 2022 at 6:21 pm in reply to: Navigation Menu Sub Heading #1361275

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please go to Appearance > Menus and click Screen Options and check “Description” and edit your text in description field – http://i.imgur.com/mjg0bd5.png :)

Best regards,
Yigit

August 9, 2022 at 6:19 pm in reply to: Social Profiles: How to Mastodon? #1361274

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options

Apparently Mastodon icon is not available on Fontello so please check under “Using images or non-Fontello icons” section :)

Regards,
Yigit

August 5, 2022 at 6:08 pm in reply to: spam in contact form #1360834

Yigit
Keymaster

Hi Josephine,

Thanks for contacting us!

Please consider using captcha – https://kriesi.at/documentation/enfold/contact-form/#captcha :)

Best regards,
Yigit

August 5, 2022 at 6:02 pm in reply to: Socket Copyright and Submenu not in line #1360830

Yigit
Keymaster

Hi Tanju!

Thanks for contacting us!

Could you please post a link of your website so we can provide you an accurate solution? :)

Best regards,
Yigit

August 5, 2022 at 5:06 pm in reply to: Custom field on blogpost #1360825
Yigit
Keymaster
Hi Eva,

Please edit loop-index.php file on your child theme and find line 569
```
		echo '<div class="post_author_timeline"></div>';
		echo av_blog_entry_markup_helper( $current_post['the_id'] );

		echo '</article>';
```
and change it to following
```
		echo '<div class="post_author_timeline"></div>';
		echo av_blog_entry_markup_helper( $current_post['the_id'] );
		echo '<p class="custom-field">';
		echo get_post_meta($post->ID, 'address', true);
		echo '</p>';
		echo '</article>';
```
Regards,
Yigit
- This reply was modified 2 years, 11 months ago by Yigit.
August 5, 2022 at 4:13 pm in reply to: Update Enfold 5.1.1 // fatal error #1360821

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy your weekend!

Best regards,
Yigit

August 5, 2022 at 3:48 pm in reply to: Update Enfold 5.1.1 // fatal error #1360817

Yigit
Keymaster

Hi,

I re-installed the theme via FTP and that helped.

Please review your website :)

Regards,
Yigit

August 5, 2022 at 3:42 pm in reply to: Broken styling since 5.0 update #1360815

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy your weekend!

Best regards,
Yigit

August 5, 2022 at 3:22 pm in reply to: Error Version 5.1.1 – WooCommerce 6.7.0 #1360811

Yigit
Keymaster

Hi,

Thanks for contacting us!

I have tested this on my local installation using WordPress 6.0.1, WooCommerce 6.7.0 and Enfold 5.1.1 however I could not reproduce the issue. Issue might be related to modifications done on your child theme.

Could you please create a duplicate testing installation and post FTP and WP admin logins here privately so we can look into it? :)

Regards,
Yigit

August 5, 2022 at 3:14 pm in reply to: Styling custom post types broken since Enfold 5.0 #1360809

Yigit
Keymaster

Hi,

Thanks for sharing your solution. We appreciate it :)

Regards,
Yigit
Author

Posts

Viewing 30 posts - 2,191 through 2,220 (of 82,588 total)

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