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Hi Sebastian,
Yes, you should have only renewed your support period. New license comes with 6 months of support so in case you are going to need the license on another website, you can keep it however if that is not going to be the case, please feel free to request a refund – https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Regarding the issue, could you please create temporary WP admin logins and FTP logins and post them here privately so we can look into it? :)
Best regards,
YigitHi,
In Social Buttons element “use defaults” option was chosen so it displays the share buttons enabled in Enfold theme options > Blog Layout. They were not showing up because they were all disabled. I enabled some and that worked.
Please review your website :)
Best regards,
YigitHey,
Thanks but credentials did not work for me. Could you please check them once again? :)
Best regards,
YigitHi,
Thanks for contacting us!
Please refer to @guenni007’s post above.
@guenni007, thanks for your help as always :)Best regards,
YigitHey,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Best regards,
YigitHi,
We are happy that @guenni007 helped :)
@guenni007 thanks for your help as always :)Best regards,
YigitHi,
You are welcome, Sabine! Always happy to help :)
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi Sabine,
Thanks, these worked.
I have updated Enfold to the latest beta version and enabled Telegram in Social Share element on your post that I shared in private content field below.
Personal Token is missing in Enfold theme options. Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it to receive auto updates :)
Please review your website!
Regards,
YigitBonjour,
Thanks for contacting us!
Could you please firstly update Enfold to the latest version 5.1.1 – https://kriesi.at/documentation/enfold/theme-update/ and then update WooCommerce?
If you need assistance updating both Enfold and WooCommerce, please create temporary admin logins and FTP logins and post them here privately :)
Regards,
YigitHi Sabine,
Thanks for the info however login credentials did not work for me. Could you please check them once again? :)
Best regards,
YigitHi @EZWebdesign,
Thanks for your contribution as always! We have updated the language files on our GitHub :)
Best regards,
YigitHi,
You are welcome, Emile! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitHi Sabine,
Could you please create temporary admin logins and post them here privately so we can apply the changes for you?
Please note, we are going to need to update Enfold to the latest version 5.1.1 on your website.
Best regards,
YigitHi Eva,
In that case, please provide a link when one is available. We have to see the issue to be able to provide a solution.
I tried to reproduce the issue by applying your customization and installing the 3rd party plugin, adding more than 8 images into the gallery but it works fine on my end.
Regards,
YigitLabas!
Mentioned files are loaded on theme options or ALB pages and not on other pages such as updates page so you can ignore it :)
Regards,
YigitHi,
You are welcome, Sebastian. Let us know if you have any other questions and enjoy the rest of your day :)
Regards,
YigitHey Emile,
I will report the issue to our devs :)
I attached a screencast in private content field.
Please edit your column element, right click on blue “Row Settings” bar and click “inspect” and then find the DIV with “aviaTB-form-container” ID and click on it and then find following CSS on the right hand side and uncheck “display: none;”
body .avia-hidden { display: none; }then set top margin to 0 and update the page :)
Regards,
YigitHey Sebastian,
Thanks for contacting us!
Related events are displayed below event content and events meta. Please see the example event in private content field below. Site uses Enfold 5.1.1, WordPress 6.0.1 and The Events Calendar Pro 5.14.3 :)
Regards,
YigitHi,
We are happy that Mike could help you! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHey Kinjal,
Thanks for contacting us!
It looks like a compatibility issue and should be fixed by purchasing a new version and updating the theme.
If you have previously purchased Enfold, you can simply login on your ThemeForest account and go to Downloads page to download the latest version and update the theme – https://kriesi.at/documentation/enfold/theme-update/ :)
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi Stefan,
We will not close the topic but keep it on hold. You can simply reply back to this thread to re-open it. Thank you for your thoughtfulness :)
Regards,
YigitHi Matthias,
Thanks for contacting us!
Please refer to Ismael’s post here – https://kriesi.at/support/topic/next-prev-in-shop-showing-all-categories/#post-1350985 :)
Regards,
YigitHi,
The column element had -180px custom top margin however since it is not the first column of the row, the field was hidden. I displayed it using CSS, set top margin to 0 and updated the page.
If you need assistance fixing this on your live site, please post WP admin logins here privately so we can fix it there as well :)
Best regards,
YigitHi Navin,
Thanks for contacting us!
Sky blue background color is the indicator that the elements is a CET – https://imgur.com/a/pekJgN6
We have updated our docs. Sorry for the confusion again!
Regards,
YigitHi Stan,
Thanks for the information.
We have updated Enfold to the latest version 5.1.1 and WordPress to 6.0.1.
I do not see any issues on back and front end but to be on the safe side, please ask your hosting provider to upgrade PHP version and review your website :)
Best regards,
YigitHi,
Thanks for your confirmation!
Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitHi,
Great! I am glad that we could help :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit
