Hey Michael,

Thanks for contacting us!

In our initial tests, our devs did not find any issues with WordPress 4.8. However, if you would like to be on the safe side, please wait a little longer.

No, you will continue receiving updates and receive support. However eventually our devs will integrate a system that checks if support is expired or not and users with expired support will not be able to start new threads. This is Envato’s rule that we have to follow.

I hope that was helpful! Let us know if you have any other questions :)

Best regards,
Yigit

Hey Francesca,

Yes, you should install child theme as any other WordPress theme. You can download pre-built child theme here – http://kriesi.at/documentation/enfold/using-a-child-theme/. To see the link and to receive full support, please login to our forum :)

Best regards,
Yigit

Hi Zayn!

Thanks for contacting us!

We will forward your message to Kriesi :)

Edit: Excuse me, at first i did not realise it was an Enfold theme based website :)

In case you wanted to have more information about Enfold, i will provide some;

We sell premium WordPress themes and provide support for our themes. Unfortunately, we do not provide services such as creating/recreating websites. However you can consider to hire a freelancer from Codeable if necessary :)

Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.

You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

Enfold is $60 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

Let us know if you have any other questions! :)

Best regards,
Yigit

• This reply was modified 8 years, 10 months ago by Yigit.

Hey,

Seems like some plugin is stopping jQuery from working correctly. Can you please try de-activate all active plugins and check if that helps?

Best regards,
Yigit

Hi,

That is a LayerSlider related issue. We have informed our devs. It will be fixed in upcoming Enfold update

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.slide-meta-comments, .slide-meta-del {
    display: none!important;
}

If that too does not work, please create a temporary admin login and post it here privately

Best regards,
Yigit

Hey,

Yes, you did it right :) Thanks for contacting us!

Please add your content inside a Color Section element and choose to display it 100% height of the browser :)

I hope that helps! If you have any other questions, please feel free to contact us again

Best regards,
Yigit

Hey Jon,

Please use a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/ then copy unmodified enfold/framework/php/class-form-generator.php file and paste it inside enfold-child folder and find following at the top and remove it (please do not remove PHP opening tag)

if (  ! defined( 'AVIA_FW' ) ) exit( 'No direct script access allowed' );

and then add following code to Functions.php file of your child theme

require( 'class-form-generator.php' );

Then open class-form-generator.php file in your child theme and find

echo 'jQuery(document).ready(function(){ jQuery(".avia_datepicker").datepicker({

then add following right below that line

    beforeShowDay: function(date){
        var string = jQuery.datepicker.formatDate('2017-06-18', date);
        return [$.inArray(string, array) == -1];
    }

Best regards,
Yigit

Hi,

Please add following code to Functions.php file in Appearance > Editor

add_filter('avf_title_tag','avia_new_title');
function avia_new_title() {
$title = get_bloginfo('name');
return $title; 
}

Best regards,
Yigit

Hi,

Please edit your page, click “Screen options” on the top right corner and check “Discussions” and then scroll below your content and make sure that discussions are enabled :)
If that does not help, please create a temporary admin login and post it here privately

Best regards,
Yigit

Hi Sam,

Thanks for contacting us!

Please note that our themes work on WordPress.org and not WordPress.com. If you have your site on WordPress.com, you would need to move it to WordPress.org to use our themes. Please see – http://www.wpbeginner.com/wp-tutorials/how-to-properly-move-your-blog-from-wordpress-com-to-wordpress-org/

If that is not the case, you can simply go to Appearance > Themes > Add New and install Enfold as any other WordPress theme :)

I hope that was helpful, let us know if you have any other questions!

Best regards,
Yigit

Hey,

Sorry for the late reply!

Have you translated your categories and portfolio posts? Before translating the widget, your posts should be translated :)
Also, please see – http://kriesi.at/documentation/enfold/how-to-translate-pages-built-with-enfold-using-wpml/

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 768px) { 
.white-popup { min-height: 740px; }}

Best regards,
Yigit

Hey,

Thanks for contacting us and sorry for the late reply!

You would need to add elements you would like to use manually when you create your blog posts using Advanced Layout Builder. You can insert gallery and audio files to your blog posts using media uploader :)

Best regards,
Yigit

Hi Hilary,

Sorry for the confusion. Envato currently does not have a developer license. Most agencies purchase regular license for their clients, give them purchase code (so their clients can register to our support forum and start a new thread whenever they have a question or an issues) and username and API key to insert in Enfold theme options (so your clients would receive auto updates).

If you are planning to make a bulk purchase, please contact Envato support. Since purchase and download processes are managed by them, we are not able to provide discount however maybe they can :)

I hope that was helpful! Let us know if you have any other questions

Best regards,
Yigit