Viewing 18 posts - 1 through 18 (of 18 total)
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  • June 12, 2017 at 7:00 am #806742
    Mdmoisell

    Hi there- I’ve been using Emojis on my site for ages. Now, they have disappeared whenever I edit ANY of the pages containing them, even if not the section with the emojis. I didn’t do anything differently. This is a huge part of my branding, so please tell me I can fix it. Thanks so much!

    • This topic was modified 6 years, 11 months ago by Mdmoisell.
    June 13, 2017 at 3:04 pm #807498
    Yigit

    Hey,

    Please go to Settings > Writing and make sure “Convert emoticons like :-) and :-P to graphics on display” is checked

    Best regards,
    Yigit

    June 13, 2017 at 9:41 pm #807630
    Mdmoisell

    Thank you. It is checked, but that didn’t resolve it. I am talking about emojis like these: 😍🤗🦋🦄✨💖

    They worked up until a couple days ago and I don’t know why they stopped.

    June 14, 2017 at 6:49 pm #808155
    Victoria

    Hi Mdmoisell,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 29, 2017 at 10:34 am #814335
    vin8tan

    I am trying to use emojis in my blog post as well, but everytime i save a draft, it gets deleted. replaced with an empty space.

    July 1, 2017 at 5:08 am #815224
    Rikard

    Hi vin8tan,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also point out how and where we can reproduce your problem.

    Best regards,
    Rikard

    January 22, 2018 at 1:49 pm #900799
    Luca

    Hey guys, the same is happening for me… I wanted to add an in the headline under the video but it disappears everytime I edit something.

    • This reply was modified 6 years, 3 months ago by Luca.
    January 24, 2018 at 5:06 am #901881
    Victoria

    Hi lucaroehrl,

    Do you mean this
    Image 2018-01-24 at 11.05.13.png

    The heart is there. What other emojis are you trying to use?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 24, 2018 at 4:25 pm #902212
    Luca

    I found a workaround for my problem. Instead of using the “Emoji” by itself I used the HTML-Character-Code: & # 1 0 0 8 4; (without spaces)

    • This reply was modified 6 years, 3 months ago by Luca.
    January 25, 2018 at 5:31 am #902534
    Victoria

    Hi lucaroehrl,

    Great!

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    April 27, 2020 at 5:26 pm #1207543
    LBITT

    Luca your solution is for ASCII code, not emoji. I cant use this emojis inside in a box text. 🎻

    April 30, 2020 at 3:24 am #1208434
    Rikard

    Hi LBITT,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    April 30, 2020 at 11:35 am #1208482
    LBITT
    This reply has been marked as private.
    April 30, 2020 at 12:53 pm #1208498
    Yigit

    Hi,


    @LBITT     it works fine on my local installation. Here is a screenshot – https://imgur.com/a/9DObWqe

    Please go to Enfold theme options > Performance and make sure “Disable Emoji/Smiley Support” is not enabled.

    Best regards,
    Yigit

    April 30, 2020 at 7:44 pm #1208622
    LBITT

    Not work for me. Sorry. I disable emojis. Add link.

    May 4, 2020 at 5:02 pm #1209617
    Victoria

    Hi LBITT,

    Best regards,
    Victoria

    May 4, 2020 at 7:03 pm #1209658
    LBITT

    Hi Victoria. Best regards for you too… but I need a solution. XD

    You can see the problem in this page

    • This reply was modified 4 years ago by LBITT.
    May 13, 2020 at 12:26 pm #1212584
    Yigit

    Hi,


    @LBITT     We are sorry for the late reply!

    I wanted to check your website however I am getting “Forbidden. You don’t have permission to access this resource.” error.

    Could you please start a new thread under Enfold sub forum – kriesi.at/support/forum/enfold#new-post and attach FTP and WP admin logins in private content field? Please feel free to share the link of the thread here and we will try to look into it as soon as we can :)

    Best regards,
    Yigit

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