Page 59 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
October 20, 2022 at 6:05 pm in reply to: Disable Enfold Language Switcher (flags) #1369642

Yigit
Keymaster

Hi @pikkuapuri,

No, there is not any changes regarding WPML. Have you disabled the flags in Enfold theme options > Header > Extra Elements > Enfold WPML Language Flags?

Best regards,
Yigit

October 20, 2022 at 5:25 pm in reply to: Open on click a submenu and close the one previously opened #1369632

Yigit
Keymaster

Hi,

Thanks for your help @guenni007! :)

Best regards,
Yigit

October 20, 2022 at 4:22 pm in reply to: Enfold update 5.2: Captions disappeared from Masonry #1369624

Yigit
Keymaster

Hey A,

Thanks for contacting us!

I switched to parent theme temporarily and captions showed up so I believe the issue is related to modifications you made on your child theme. Could you please update header.php and /js/avia.js files on your child theme and check if that helps? :)

Best regards,
Yigit

October 20, 2022 at 4:17 pm in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369620

Yigit
Keymaster

Hey Rob,

I checked mforams2 but it seems like there are 2 Enfold installations and both of are version 5.1.2. There was a jQuery error in console. I also tried disabling JS file merging and compression and deleted old files but it did not help.

Glad it is working fine now though! If issue re-occurs, please check console for jQuery error. It might help plugin authors :)

I am marking this thread as resolved. Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

October 20, 2022 at 3:44 pm in reply to: After update to 5.2 slideshow is not working ok #1369613

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

October 20, 2022 at 3:43 pm in reply to: Cooperation #1369611

Yigit
Keymaster

Hey Bart,

Thanks for reaching out to us!

Is your plugin compatible with our theme? We can send you a copy if you would like to test it. And if it is compatible, we can gladly add Bradmax Player to the list of recommended plugins to recommend to our users :)

Regards,
Yigit

October 20, 2022 at 3:31 pm in reply to: After update to 5.2 slideshow is not working ok #1369608

Yigit
Keymaster

Hi,

Thanks for the info!

I went to Enfold theme options > Performance, disabled JS file merging and compression, saved theme options, enabled the option and saved again and that helped.

Please review your website :)

Best regards,
Yigit

October 20, 2022 at 3:28 pm in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369606

Yigit
Keymaster

Hi Rob,

Author of Booking Calendar should be involved because I could reproduce the issue on default theme as well. You can simply switch to one of the default themes to test it. This is not a theme related issue :) Might be a conflict between your booking calendar and multilingual plugins but that is just a guess.

Regards,
Yigit

October 20, 2022 at 2:56 pm in reply to: After update to 5.2 slideshow is not working ok #1369595

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

October 20, 2022 at 2:51 pm in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369593

Yigit
Keymaster

Hey Rob,

Thanks for contacting us!

I tried de-activating all active plugins except for Booking Calendar, WordFence and multilingual plugin however that did not help. I tried installing 5.1.2 and switching to one of the default themes but the issue is still there.

Could you please contact plugin authors regarding the issue?

Best regards,
Yigit

October 20, 2022 at 2:07 pm in reply to: Update from Version 3.1 (with Child T.) to 5.1.2 – how to? #1369589

Yigit
Keymaster

Hey krenni,

Thanks for contacting us!

Could you please post temporary WP admin and FTP logins here privately so we can look into it? :)

Best regards,
Yigit

October 20, 2022 at 2:03 pm in reply to: Critical error after all Theme Updates and PHP 8.0 #1369587

Yigit
Keymaster

Hi uniquefu,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.2.

If you are already using the latest version, please post temporary WP admin and FTP logins here privately so we can look into it :)

Cheers!
Yigit

October 20, 2022 at 1:42 pm in reply to: The Events Calendar Pro #1369584

Yigit
Keymaster

Hi nine2ten,

I enabled the debugging mode to see if it was theme related but it seems like there are other users who are having the same issue. I have disabled debugging mode.

I believe it will be the best to wait for the new version :)

Best regards,
Yigit

October 17, 2022 at 7:01 pm in reply to: The Events Calendar Pro #1369161

Yigit
Keymaster

Hi,

Thanks, I could reproduce the issue. Could you please post FTP logins here privately as well? :)

Best regards,
Yigit

October 17, 2022 at 3:30 pm in reply to: question #1369114
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.av-masonry-date {
  display: none;
}
```
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Regards,
Yigit
October 17, 2022 at 3:27 pm in reply to: WordPress Backend – poor performance due to LayerSlider #1369112

Yigit
Keymaster

Hi,

I attached the latest Enfold beta in private content field. New version includes LayerSlider 7.5.2. Could you please update the theme and check if that helps?

LayerSlider team informed us that the issue you reported was fixed in 7.5.1 :)

Best regards,
Yigit

October 17, 2022 at 3:16 pm in reply to: ajax portfolio preview: decrease the distance between entry titles #1369110
Yigit
Keymaster
Hey,

You have following custom CSS code which is causing the extra white space
```
.portfolio_preview_container.open_container {
  top: -66px !important;
}
```
Could you please change it to following
```
.portfolio_preview_container.open_container {
  margin-top: -66px !important;
}
```
Cheers!
Yigit
October 17, 2022 at 2:39 pm in reply to: ajax portfolio preview: bold title when the associated preview is active/opened #1369101

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

October 17, 2022 at 2:37 pm in reply to: Kein Wechsel zum Hamburger mehr auf kleiner Webseitendarstellung #1369099

Yigit
Keymaster

Hi Fred,

Sorry for the late reply!

Responsive Site option was disabled in Enfold theme options > General Layout > Dimensions tab. I enabled it and that helped.

Please review your website :)

Best regards,
Yigit

October 17, 2022 at 2:02 pm in reply to: The Events Calendar Pro #1369094

Yigit
Keymaster

Hi,

I checked your website however I cannot see any errors on single event page even when I am logged in. I attached screenshots in private content field below.

Could you please update the plugin when TEC team releases the new version today and let us know if you still have the issue after that? :)

Best regards,
Yigit

October 17, 2022 at 1:51 pm in reply to: LayerSlider needs update #1369091

Yigit
Keymaster

Hi Lene,

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

October 17, 2022 at 1:23 pm in reply to: fonts.gstatic DSGVO Google reCaptcha Google Maps etc. #1369086

Yigit
Keymaster

Hi Dieter,

Could you please disable it in Enfold theme options > Google Services as well?

Best regards,
Yigit

October 17, 2022 at 1:22 pm in reply to: fixing menu items position after flyout #1369085
Yigit
Keymaster
Hi,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.html_av-overlay-side .av-burger-overlay-scroll {
overflow: hidden;
}
```
Best regards,
Yigit
October 17, 2022 at 1:18 pm in reply to: ajax portfolio preview: bold title when the associated preview is active/opened #1369084
Yigit
Keymaster
Hey fkm,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
#top .active_portfolio_item .grid-entry-title {
  font-weight: bold;
}
```
Best regards,
Yigit
October 17, 2022 at 12:17 pm in reply to: ajax portfolio preview: decrease the distance between entry titles #1369081
Yigit
Keymaster
Hey fkm,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
@media only screen and (max-width: 480px) { 
#av-sc-portfolio-1 .grid-content {
  padding: 0 20px 0 20px;
}
}
```
Best regards,
Yigit
October 17, 2022 at 12:10 pm in reply to: Request for guest posting #1369079

Yigit
Keymaster

Hey Nehal,

Thanks for contacting us!

We do not accept guest posting at the moment.

Best regards,
Yigit

October 17, 2022 at 12:09 pm in reply to: external link after click on website #1369078

Yigit
Keymaster

Hi Natascha,

Please de-activate all active plugins and check if you can reproduce the issue. If you still can, please ask your hosting provider for a security check.

Best regards,
Yigit

October 17, 2022 at 12:07 pm in reply to: The Events Calendar Pro #1369074

Yigit
Keymaster

Hi,

Login token is no longer working for me. I cannot see any errors when logged out. If issue has not gone away, could you please create temporary admin logins and post them here privately once again? :)

Best regards,
Yigit

October 14, 2022 at 3:38 pm in reply to: Booking plugin on Enfold #1368884

Yigit
Keymaster

Hi David,

Yes, Enfold is compatible with WooCommerce Bookings plugin :)

Best regards,
Yigit

October 14, 2022 at 3:35 pm in reply to: Google Fonts is not removable #1368882

Yigit
Keymaster

Hi Constanze,

Glad Ismael could help! Let us know if you have any other questions and enjoy your weekend :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 1,741 through 1,770 (of 82,588 total)

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