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Viewing 30 posts - 1,741 through 1,770 (of 82,603 total)
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  • in reply to: Menu Description #1369870

    Hi,

    Thanks for contacting us!

    Please go to Appearance > Menus and click Screen Options and check “Description” and edit your text in description field – http://i.imgur.com/mjg0bd5.png :)

    Best regards,
    Yigit

    in reply to: Slider error after 5.2 update #1369805

    Hi,

    Thanks for your patience!

    Shall we mark this thread as resolved? :)

    Best regards,
    Yigit

    in reply to: prev – next on testimonials on 5.2 #1369803

    Hi,


    @manhattanctr
    yes, I have updated the theme on your staging site and that helped.

    Best regards,
    Yigit

    in reply to: Slider error after 5.2 update #1369802

    Hey,

    Our devs have fixed the issue and included it in Enfold 5.2.1. Please update the theme :)

    Regards,
    Yigit

    in reply to: Slider error after 5.2 update #1369759

    Hey,

    It does not seem to be related to Boxed layout. I tried switching to fullwidth and fixed frame however neither made a difference. I recreated the slider and that helped. Was this page and other pages with the issue created using duplicator plugin?

    I added the shortcode of your slider in private content field. You can enable ALB debugging mode by adding following code to bottom of functions.php file of your child theme

    
    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
      return "debug";
    }
    

    After that you can edit your page and see debug field right below ALB and paste the shortcode at the bottom, update the page and then move the element to it’s position.


    @saccollc
    Could you please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold and attach temporary admin logins in private content field so we can look into it?

    Regards,
    Yigit

    in reply to: Slider error after 5.2 update #1369730

    Hey,

    I have seen some other users who had similar issue and it turned out to be file merging related so I thought that might be the case. Thanks for the rendered HTML versions but could we login to your staging site and take a closer look? :)

    Best regards,
    Yigit

    in reply to: reviews stars not showing #1369722

    Hi Daniel,

    Thanks for contacting us!

    Images inside wp-content/uploads/dynamic_avia/images/ folder cannot be found. Could you please create temporary WP admin and FTP logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: prev – next on testimonials on 5.2 #1369720

    Hey Guenni007,

    I could not reproduce the issue on my local installation. I am pretty sure you checked it but could it be somehow cache related? If not, could we check it on your test site? :)

    Best regards,
    Yigit

    in reply to: Gallery not working after theme update #1369704

    Hey,

    Thanks for contacting us!

    Gallery was added using HTML but CSS was not added. I added following code to bottom of Quick CSS field

    
    .photo-gallery div {
      width: 30.1%;
      margin-right: 3%;
      margin-bottom: 3%;
      display: inline-block;
    }
    

    You can use Gallery or Masonry Gallery element to have more control over your gallery.

    Please review your website :)

    Best regards,
    Yigit

    Hey LMS,

    We are sorry for the inconvenience!

    Adding following code to Quick CSS in Enfold theme options > General Styling would fix the issue

    
    .av-single-event-meta-bar.av-single-event-meta-bar-desktop {
      display: none;
    }
    

    However, that should have not been necessary. I am not sure if we have overlooked something or this is related to your installation. I would like to look into it. If you do not mind, could you please create temporary WP admin and FTP logins and post them here privately? :)

    Regards,
    Yigit

    in reply to: Enfold update 5.2: Captions disappeared from Masonry #1369673

    Hey,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: Slider error after 5.2 update #1369672

    Hi,

    Could you please go to Enfold theme options > Performance and disable JS file merging and compression, check to delete old CSS and JS files, save theme options and check if that helps? After that you can re-enable JS file merging and compression option.

    If that does not help, please create temporary admin logins and post them here privately :)

    Best regards,
    Yigit

    in reply to: Disable Enfold Language Switcher (flags) #1369670

    Hi,

    I could reproduce the issue on my local installation as well. I will report the issue to our devs. In the meantime, please add following code to functions.php file in Appearance > Theme Editor

    
    function ava_remove_default_flags(){
        remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 9998, 2 );
        remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 9998, 2 );
        remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10);
    }
    add_action('after_setup_theme','ava_remove_default_flags');
    

    Best regards,
    Yigit

    in reply to: Enfold update 5.2: Captions disappeared from Masonry #1369657

    Hi,

    Maybe you mean that I have to copy the two files from the parent folder and overwrite the child folder, working on the FTP?

    Yes, that is what I meant. Please simply copy fresh files from parent theme, apply your modifications on those files and replace them on your child theme :)

    Regards,
    Yigit

    in reply to: Cooperation #1369656

    Hey Bart,

    I have just sent you an email :)

    Regards,
    Yigit

    in reply to: Disable Enfold Language Switcher (flags) #1369642

    Hi @pikkuapuri,

    No, there is not any changes regarding WPML. Have you disabled the flags in Enfold theme options > Header > Extra Elements > Enfold WPML Language Flags?

    Best regards,
    Yigit

    Hi,

    Thanks for your help @guenni007! :)

    Best regards,
    Yigit

    in reply to: Enfold update 5.2: Captions disappeared from Masonry #1369624

    Hey A,

    Thanks for contacting us!

    I switched to parent theme temporarily and captions showed up so I believe the issue is related to modifications you made on your child theme. Could you please update header.php and /js/avia.js files on your child theme and check if that helps? :)

    Best regards,
    Yigit

    in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369620

    Hey Rob,

    I checked mforams2 but it seems like there are 2 Enfold installations and both of are version 5.1.2. There was a jQuery error in console. I also tried disabling JS file merging and compression and deleted old files but it did not help.

    Glad it is working fine now though! If issue re-occurs, please check console for jQuery error. It might help plugin authors :)

    I am marking this thread as resolved. Let us know if you have any other questions and enjoy the rest of your day :)

    Regards,
    Yigit

    in reply to: After update to 5.2 slideshow is not working ok #1369613

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Cooperation #1369611

    Hey Bart,

    Thanks for reaching out to us!

    Is your plugin compatible with our theme? We can send you a copy if you would like to test it. And if it is compatible, we can gladly add Bradmax Player to the list of recommended plugins to recommend to our users :)

    Regards,
    Yigit

    in reply to: After update to 5.2 slideshow is not working ok #1369608

    Hi,

    Thanks for the info!

    I went to Enfold theme options > Performance, disabled JS file merging and compression, saved theme options, enabled the option and saved again and that helped.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369606

    Hi Rob,

    Author of Booking Calendar should be involved because I could reproduce the issue on default theme as well. You can simply switch to one of the default themes to test it. This is not a theme related issue :) Might be a conflict between your booking calendar and multilingual plugins but that is just a guess.

    Regards,
    Yigit

    in reply to: After update to 5.2 slideshow is not working ok #1369595

    Hey,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369593

    Hey Rob,

    Thanks for contacting us!

    I tried de-activating all active plugins except for Booking Calendar, WordFence and multilingual plugin however that did not help. I tried installing 5.1.2 and switching to one of the default themes but the issue is still there.

    Could you please contact plugin authors regarding the issue?

    Best regards,
    Yigit

    Hey krenni,

    Thanks for contacting us!

    Could you please post temporary WP admin and FTP logins here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: Critical error after all Theme Updates and PHP 8.0 #1369587

    Hi uniquefu,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.2.

    If you are already using the latest version, please post temporary WP admin and FTP logins here privately so we can look into it :)

    Cheers!
    Yigit

    in reply to: The Events Calendar Pro #1369584

    Hi nine2ten,

    I enabled the debugging mode to see if it was theme related but it seems like there are other users who are having the same issue. I have disabled debugging mode.

    I believe it will be the best to wait for the new version :)

    Best regards,
    Yigit

    in reply to: The Events Calendar Pro #1369161

    Hi,

    Thanks, I could reproduce the issue. Could you please post FTP logins here privately as well? :)

    Best regards,
    Yigit

    in reply to: question #1369114

    Hey,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .av-masonry-date {
      display: none;
    }
    

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Regards,
    Yigit

Viewing 30 posts - 1,741 through 1,770 (of 82,603 total)