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Hi Daniel,
Thanks for the information and sorry for the late reply!
I logged in to your site to check the issue but stars are now loading fine on my end :)
Could you please review your website?
Best regards,
YigitHi,
No worries at all! Thank you for the update :)
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi Bart,
We added BradMax Player to recommended plugins list – https://kriesi.at/support/topic/recommended-plugins/ :)
Best regards,
YigitHi Daniel,
We would like to inspect your site. Please post temporary WP admin and FTP logins here privately :)
Best regards,
YigitHi,
Thanks for the information!
I have imported the demo. Please review your website :)
Best regards,
YigitHey,
Thanks for contacting us!
Could you please create a testing installation and post temporary WP admin logins here privately so we can look into it?
I tried to reproduce the issue on my test installation however get tickets button works for me. I attached the link in private content field below.
Best regards,
YigitHi,
Thanks for contacting us!
Could you please try using OpenStreetMap iframe as following instead of using ALB element?
[borlabs-cookie id="openstreetmap" type="content-blocker"]<iframe width="425" height="350" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="https://www.openstreetmap.org/.."></iframe>[/borlabs-cookie]Regards,
Yigit-
This reply was modified 3 years, 1 month ago by
Yigit.
Hey,
Thanks for contacting us!
Could you please create temporary WordPress admin logins and FTP logins and post them here privately so we can help you import construction demo? :)
Best regards,
YigitHi Matthias,
Thanks for contacting us!
Yes, all demo images are included in Enfold 2017 demo and you can use them on your Enfold based projects :)
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi,
Thanks for contacting us!
Please go to Appearance > Menus and click Screen Options and check “Description” and edit your text in description field – http://i.imgur.com/mjg0bd5.png :)
Best regards,
YigitHi,
Thanks for your patience!
Shall we mark this thread as resolved? :)
Best regards,
YigitHi,
@manhattanctr yes, I have updated the theme on your staging site and that helped.Best regards,
YigitHey,
Our devs have fixed the issue and included it in Enfold 5.2.1. Please update the theme :)
Regards,
YigitHey,
It does not seem to be related to Boxed layout. I tried switching to fullwidth and fixed frame however neither made a difference. I recreated the slider and that helped. Was this page and other pages with the issue created using duplicator plugin?
I added the shortcode of your slider in private content field. You can enable ALB debugging mode by adding following code to bottom of functions.php file of your child theme
//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }After that you can edit your page and see debug field right below ALB and paste the shortcode at the bottom, update the page and then move the element to it’s position.
@saccollc Could you please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold and attach temporary admin logins in private content field so we can look into it?Regards,
YigitHey,
I have seen some other users who had similar issue and it turned out to be file merging related so I thought that might be the case. Thanks for the rendered HTML versions but could we login to your staging site and take a closer look? :)
Best regards,
YigitHi Daniel,
Thanks for contacting us!
Images inside wp-content/uploads/dynamic_avia/images/ folder cannot be found. Could you please create temporary WP admin and FTP logins and post them here privately so we can look into it? :)
Best regards,
YigitHey Guenni007,
I could not reproduce the issue on my local installation. I am pretty sure you checked it but could it be somehow cache related? If not, could we check it on your test site? :)
Best regards,
YigitHey,
Thanks for contacting us!
Gallery was added using HTML but CSS was not added. I added following code to bottom of Quick CSS field
.photo-gallery div { width: 30.1%; margin-right: 3%; margin-bottom: 3%; display: inline-block; }You can use Gallery or Masonry Gallery element to have more control over your gallery.
Please review your website :)
Best regards,
YigitOctober 20, 2022 at 10:06 pm in reply to: Event Calendar: Event Meta displayed 2x (above + below related events) #1369680Hey LMS,
We are sorry for the inconvenience!
Adding following code to Quick CSS in Enfold theme options > General Styling would fix the issue
.av-single-event-meta-bar.av-single-event-meta-bar-desktop { display: none; }However, that should have not been necessary. I am not sure if we have overlooked something or this is related to your installation. I would like to look into it. If you do not mind, could you please create temporary WP admin and FTP logins and post them here privately? :)
Regards,
YigitOctober 20, 2022 at 9:07 pm in reply to: Enfold update 5.2: Captions disappeared from Masonry #1369673Hey,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitHi,
Could you please go to Enfold theme options > Performance and disable JS file merging and compression, check to delete old CSS and JS files, save theme options and check if that helps? After that you can re-enable JS file merging and compression option.
If that does not help, please create temporary admin logins and post them here privately :)
Best regards,
YigitHi,
I could reproduce the issue on my local installation as well. I will report the issue to our devs. In the meantime, please add following code to functions.php file in Appearance > Theme Editor
function ava_remove_default_flags(){ remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 9998, 2 ); remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 9998, 2 ); remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10); } add_action('after_setup_theme','ava_remove_default_flags');Best regards,
YigitOctober 20, 2022 at 7:52 pm in reply to: Enfold update 5.2: Captions disappeared from Masonry #1369657Hi,
Maybe you mean that I have to copy the two files from the parent folder and overwrite the child folder, working on the FTP?
Yes, that is what I meant. Please simply copy fresh files from parent theme, apply your modifications on those files and replace them on your child theme :)
Regards,
YigitHi @pikkuapuri,
No, there is not any changes regarding WPML. Have you disabled the flags in Enfold theme options > Header > Extra Elements > Enfold WPML Language Flags?
Best regards,
YigitOctober 20, 2022 at 5:25 pm in reply to: Open on click a submenu and close the one previously opened #1369632October 20, 2022 at 4:22 pm in reply to: Enfold update 5.2: Captions disappeared from Masonry #1369624Hey A,
Thanks for contacting us!
I switched to parent theme temporarily and captions showed up so I believe the issue is related to modifications you made on your child theme. Could you please update header.php and /js/avia.js files on your child theme and check if that helps? :)
Best regards,
YigitOctober 20, 2022 at 4:17 pm in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369620Hey Rob,
I checked mforams2 but it seems like there are 2 Enfold installations and both of are version 5.1.2. There was a jQuery error in console. I also tried disabling JS file merging and compression and deleted old files but it did not help.
Glad it is working fine now though! If issue re-occurs, please check console for jQuery error. It might help plugin authors :)
I am marking this thread as resolved. Let us know if you have any other questions and enjoy the rest of your day :)
Regards,
Yigit -
This reply was modified 3 years, 1 month ago by
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