Hey Charlotte,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

#text-42 iframe {
    height: 300px;
}

Best regards,
Yigit

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hi!

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own. However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!
Regards,
Yigit

Hi,

Please flush cache in WP Rocket if that still does not help, please post FTP and WP admin logins here privately so we can update the theme for you.

Best regards,
Yigit

Hi!

Thanks for your great testimonial Bryan! We will share it with Kriesi :)

Your blog looks great and is definitely useful for WordPress users. If you have not already, please consider sharing it on Enfold showcase thread – https://kriesi.at/support/topic/enfold-showcase/ and Enfold community page on Facebook – https://www.facebook.com/groups/WordpressEnfold/

Thanks again Bryan! We appreciate your kindness :)

Cheers!
Yigit

Hey,

I added following code to Functions.php file of your child theme in Appearance > Editor

add_filter('avia_post_nav_entries','avia_remove_post_nav', 10, 1);
function avia_remove_post_nav()
{
return false;
}

Please review your website

Best regards,
Yigit

Hi,

Please try re-updating the theme via FTP and overwrite all theme files – kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

Hi!

Please replace the content of your style.css file with this one – https://pastebin.com/jXeGFivx
You had one media query which is not closed. Also, you have added CSS code into custom CSS field. Only class should go there, in your case “my-custom-class”.
After replacing content of your style.css file, please make sure to purge cache.

Regards,
Yigit

Hey Robin,

I am not afraid that would be easily possible.

It would be possible to change WooCommerce’s own single product template on your child theme and all changes would be applied on all products however since you are using ALB, that would not apply. You would either need to switch all products to default editor or update each of them when you make changes in your template.

Best regards,
Yigit

Hey Thomas,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hey hotspot,

You can simply go to Plugin additions tab and add product elements to your pages. Also, please see – https://www.spiderflystudios.com/resources/spiderfly-enfold-elements/ which was contributed by fellow Enfold user @kahil :)

Best regards,
Yigit

Hey!

@albrechtm Danke für Deine Rückmeldung! :)

Regards,
Yigit

Hi,

Please go to Enfold theme options > Layout Builder and check “Show element options for developers” and then edit your element and give it a custom CSS class (“my-custom-class” in example below) and then add following code to Quick CSS field in Enfold theme options > General Styling tab

.my-custom-class .avia-caption-content {
    max-width: 600px;
    margin: auto;
}

Best regards,
Yigit

Hey Tom,

We will probably add an option in upcoming versions :) For the time being, please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.av-hamburger-box {
    height: auto;
}
.av-burger-menu-main strong {
    display: block;
    position: absolute;
    top: -15px;
}

Best regards,
Yigit

Hey!

Have you set body font size to 18px in Enfold theme options? List items are inheriting body and CSS that is affecting is following

body, body .avia-tooltip {
    font-size: 18px;
}

Best regards,
Yigit