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Hi,
Comment form was missing in following post i attached in private content field. I added Comments element under Content Elements tab of ALB and it showed up fine.
I tried checking your example post however it cannot be found. Comment form would only show up on posts that were created using ALB if you manually add it to your post. If it still does not show up, that would most probably because discussion settings.Best regards,
YigitHey Philippe,
Sorry about that!
I am closing this thread for now and will reply to you in your existing thread soon.Cheers!
YigitHi!
Can you please contact your service provider and ask them to upgrade PHP version to PHP7.1?
Regards,
YigitHey,
No, updates are free. You can update the theme with a single click in WordPress dashboard if you insert ThemeForest username and API key in Enfold theme options :)
Best regards,
YigitHi!
You are using a very old version of the theme. Updating it to the latest version 4.2 should solve the issue – https://kriesi.at/documentation/enfold/updating-your-theme-files/. As Victoria mentioned, you would need access to ThemeForest account that was used to purchase the theme to update the theme.
I hope that helps! Let us know if you have any other questions or issues!
Best regards,
YigitHi,
Thanks for the details however FTP logins are not working for me. Could you please check them once again?
Best regards,
YigitHi,
Sorry for the late reply!
It was still not working for me, therefore i thought there might be some sort of caching on server side. Now i tried to import LayerSlider manually once again but it still did not work. I am getting “The PHP ZipArchive extension is required to import .zip files.”. Issue seems to be server related however cannot pinpoint at the moment. Could you please ask them to double check as extension still seems to be missing?
Best regards,
YigitHi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Andy,
Thanks for contacting us.
Without a valid purchase code, you cannot register to our support forum and due to policy, we only provide support to our registered users.
That being said, you are currently using a very old version of the theme. Please update it – kriesi.at/documentation/enfold/using-a-child-theme/. After updating the theme, issue should be resolved.
Regards,
YigitHi!
Please add “?iframe=true” to the end of your link without double quotes :)
Regards,
YigitHi,
Please try de-activating all chrome add-ons and check if that helps. I believe one of them is causing the issue.
Best regards,
YigitHi!
Glad @guenni007 could help! Thanks @guenni007 :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi!
I chose to not display shrinking header in Enfold theme options > Header > Header Behaviour and then adjusted your custom CSS code in Quick CSS field.
Please review your website nowCheers!
YigitJanuary 12, 2018 at 8:12 pm in reply to: Enfold and UberMenu Integration Guide and removed filter #896661Hey,
You are welcome Chris! Let us know if there is anything we can do to help :)
Best regards,
YigitHi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Could you please post FTP and WP admin logins here privately so we can look into it? :)
Best regards,
YigitHi!
Thanks for registering!
Please use a child theme – kriesi.at/documentation/enfold/using-a-child-theme/ and copy enfold/includes/helper-main-menu.php file into your child theme into /includes/ folder and open helper-main-menu.php file on your child theme and add your wrapper right below following line
<div class='header_bg'></div>Cheers!
YigitJanuary 11, 2018 at 10:20 pm in reply to: Fehler im Avia-Builder, Seitenelemente verschwinden #896262Hi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
I checked your website and it loaded fine on my end, attached a screenshot in private content field. Which browser and OS are you using?
Regards,
YigitHi,
Could you please create temporary admin logins and post them here privately?
Also, please let us know if we can reset your database which will be remove your content along with demo content.Best regards,
YigitHey,
Please go to Enfold theme options > Advanced Styling and edit “Main menu links” :)
Cheers!
YigitHi Mireya,
Thanks for contacting us!
We have corrected your email and regenerated your password. Please see private content field below for more information.
After logging in, you can go to Enfold sub forum to start new threads :)
Cheers!
YigitHi,
Notification is for bundled version of LayerSlider plugin in Enfold. If you would like to remove it, please go to wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php file via FTP and insert following code on 13th line
// Remove LayerSlider's update notifications add_filter('site_transient_update_plugins', 'av_remove_ls_update_notification'); function av_remove_ls_update_notification($value) { if($value) { unset($value->response[plugin_basename(__FILE__)]); return $value; } }Best regards,
YigitJanuary 11, 2018 at 5:00 pm in reply to: Hide left menu from specific page (for example home page) #896193Hi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Jennifer,
Thanks for contacting us!
No, there is not. We only sell our themes on ThemeForest and license agreements apply for Enfold as well.
Edit: Here is a link – https://themeforest.net/licenses/terms/regularIf you have any other questions, please let us know!
Regards,
Yigit-
This reply was modified 8 years, 1 month ago by
Yigit.
Hey,
Could you please contact your hosting provider and ask them to enable PHP ZipArchive extension and then let us know so we can continue working on your website?
Cheers!
YigitHey!
Have you made any changes on theme files such as header.php, footer.php file etc.? I checked your style.css and functions.php file but it does not seem like you made any changes on these files.
If you have not made any changes directly on theme files, you can go ahead and update the theme. Your settings and content are saved on your database and therefore they will not be affected by the update :)Cheers!
YigitJanuary 10, 2018 at 7:06 pm in reply to: Hide left menu from specific page (for example home page) #895793Hi,
Login credentials are not working for me. Could you please check them once again?
Have you tried editing your page and choosing not to display header under Layout section – https://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-header-configurator/? :)Best regards,
YigitHi!
Thanks for your king words :)
You are currently not using the latest version of the theme. Could you please update Enfold to the latest version 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/. We have already fixed the issue with mobile menu :)
Regards,
YigitJanuary 10, 2018 at 6:48 pm in reply to: adjust sizing of side navigation for laptop devices #895786Hi!
You have following custom CSS code
.main_menu li { padding: 0px 0px !important; margin: 85px 0 85px 0 !important; }please change it to following
@media only screen and (min-width: 1025px) { .main_menu li { padding: 0px 0px !important; margin: 85px 0 85px 0 !important; }}Cheers!
Yigit -
This reply was modified 8 years, 1 month ago by
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