Forum Replies Created

Viewing 30 posts - 16,471 through 16,500 (of 82,620 total)
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  • in reply to: Enfold – Can not display comments #897555

    Hi,

    Comment form was missing in following post i attached in private content field. I added Comments element under Content Elements tab of ALB and it showed up fine.
    I tried checking your example post however it cannot be found. Comment form would only show up on posts that were created using ALB if you manually add it to your post. If it still does not show up, that would most probably because discussion settings.

    Best regards,
    Yigit

    in reply to: Problem support #897549

    Hey Philippe,

    Sorry about that!
    I am closing this thread for now and will reply to you in your existing thread soon.

    Cheers!
    Yigit

    in reply to: installation error #897548

    Hi!

    Can you please contact your service provider and ask them to upgrade PHP version to PHP7.1?

    Regards,
    Yigit

    in reply to: API key #897547

    Hey,

    No, updates are free. You can update the theme with a single click in WordPress dashboard if you insert ThemeForest username and API key in Enfold theme options :)

    Best regards,
    Yigit

    in reply to: API key #897537

    Hi!

    You are using a very old version of the theme. Updating it to the latest version 4.2 should solve the issue – https://kriesi.at/documentation/enfold/updating-your-theme-files/. As Victoria mentioned, you would need access to ThemeForest account that was used to purchase the theme to update the theme.

    I hope that helps! Let us know if you have any other questions or issues!

    Best regards,
    Yigit

    in reply to: ajax portfolio preview slideshow #896975

    Hi,

    Thanks for the details however FTP logins are not working for me. Could you please check them once again?

    Best regards,
    Yigit

    in reply to: uploading theme #896973

    Hi,

    Sorry for the late reply!

    It was still not working for me, therefore i thought there might be some sort of caching on server side. Now i tried to import LayerSlider manually once again but it still did not work. I am getting “The PHP ZipArchive extension is required to import .zip files.”. Issue seems to be server related however cannot pinpoint at the moment. Could you please ask them to double check as extension still seems to be missing?

    Best regards,
    Yigit

    in reply to: make whole portfolio title box clickable #896970

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Can't Register for Forum #896968

    Hi Andy,

    Thanks for contacting us.

    Without a valid purchase code, you cannot register to our support forum and due to policy, we only provide support to our registered users.

    That being said, you are currently using a very old version of the theme. Please update it – kriesi.at/documentation/enfold/using-a-child-theme/. After updating the theme, issue should be resolved.

    Regards,
    Yigit

    in reply to: Video Lightbox #896966

    Hi!

    Please add “?iframe=true” to the end of your link without double quotes :)

    Regards,
    Yigit

    in reply to: Iframe disappears after page load #896706

    Hi,

    Please try de-activating all chrome add-ons and check if that helps. I believe one of them is causing the issue.

    Best regards,
    Yigit

    in reply to: Child Theme version #896704

    Hi!

    Glad @guenni007 could help! Thanks @guenni007 :)
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Logo Area Heading #896668

    Hi!

    I chose to not display shrinking header in Enfold theme options > Header > Header Behaviour and then adjusted your custom CSS code in Quick CSS field.
    Please review your website now

    Cheers!
    Yigit

    in reply to: Enfold and UberMenu Integration Guide and removed filter #896661

    Hey,

    You are welcome Chris! Let us know if there is anything we can do to help :)

    Best regards,
    Yigit

    in reply to: Hello, Have a Question abaut the Ajax Search #896284

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: ajax portfolio preview slideshow #896283

    Hi,

    Could you please post FTP and WP admin logins here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: Wrapper #896269

    Hi!

    Thanks for registering!

    Please use a child theme – kriesi.at/documentation/enfold/using-a-child-theme/ and copy enfold/includes/helper-main-menu.php file into your child theme into /includes/ folder and open helper-main-menu.php file on your child theme and add your wrapper right below following line

    
    <div class='header_bg'></div>

    Cheers!
    Yigit

    in reply to: Fehler im Avia-Builder, Seitenelemente verschwinden #896262

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Iframe disappears after page load #896258

    Hi,

    I checked your website and it loaded fine on my end, attached a screenshot in private content field. Which browser and OS are you using?

    Regards,
    Yigit

    in reply to: wrong demo content loaded #896257

    Hi,

    Could you please create temporary admin logins and post them here privately?
    Also, please let us know if we can reset your database which will be remove your content along with demo content.

    Best regards,
    Yigit

    in reply to: Can I change enfold Menu font size? #896254

    Hey,

    Please go to Enfold theme options > Advanced Styling and edit “Main menu links” :)

    Cheers!
    Yigit

    in reply to: Registration with erroneous email #896253

    Hi Mireya,

    Thanks for contacting us!

    We have corrected your email and regenerated your password. Please see private content field below for more information.

    After logging in, you can go to Enfold sub forum to start new threads :)

    Cheers!
    Yigit

    in reply to: Mystery update needed #896251

    Hi,

    Notification is for bundled version of LayerSlider plugin in Enfold. If you would like to remove it, please go to wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php file via FTP and insert following code on 13th line

    // Remove LayerSlider's update notifications
    add_filter('site_transient_update_plugins', 'av_remove_ls_update_notification');
    function av_remove_ls_update_notification($value) {
        if($value) {
            unset($value->response[plugin_basename(__FILE__)]);
                return $value;
        }
    }

    Best regards,
    Yigit

    in reply to: Hide left menu from specific page (for example home page) #896193

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Enfold Software License Agreement #895874

    Hi Jennifer,

    Thanks for contacting us!

    No, there is not. We only sell our themes on ThemeForest and license agreements apply for Enfold as well.
    Edit: Here is a link – https://themeforest.net/licenses/terms/regular

    If you have any other questions, please let us know!

    Regards,
    Yigit

    • This reply was modified 8 years, 1 month ago by Yigit.
    in reply to: uploading theme #895824

    Hey,

    Could you please contact your hosting provider and ask them to enable PHP ZipArchive extension and then let us know so we can continue working on your website?

    Cheers!
    Yigit

    in reply to: Burger Menu is not displaying properly #895794

    Hey!

    Have you made any changes on theme files such as header.php, footer.php file etc.? I checked your style.css and functions.php file but it does not seem like you made any changes on these files.
    If you have not made any changes directly on theme files, you can go ahead and update the theme. Your settings and content are saved on your database and therefore they will not be affected by the update :)

    Cheers!
    Yigit

    in reply to: Hide left menu from specific page (for example home page) #895793

    Hi,

    Login credentials are not working for me. Could you please check them once again?
    Have you tried editing your page and choosing not to display header under Layout section – https://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-header-configurator/? :)

    Best regards,
    Yigit

    in reply to: Burger Menu is not displaying properly #895790

    Hi!

    Thanks for your king words :)

    You are currently not using the latest version of the theme. Could you please update Enfold to the latest version 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/. We have already fixed the issue with mobile menu :)

    Regards,
    Yigit

    in reply to: adjust sizing of side navigation for laptop devices #895786

    Hi!

    You have following custom CSS code

    .main_menu li {
        padding: 0px 0px !important;
        margin: 85px 0 85px 0 !important;
    }

    please change it to following

    @media only screen and (min-width: 1025px) {
    .main_menu li {
        padding: 0px 0px !important;
        margin: 85px 0 85px 0 !important;
    }}

    Cheers!
    Yigit

Viewing 30 posts - 16,471 through 16,500 (of 82,620 total)