Hi Miloš,

Thanks for contacting us!

Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly and currently there is no option to provide discount per person. Could you please contact Envato support and ask if such discount would be possible when you make a bulk purchase. I hope it will be! :)

Let us know if you have any other questions and enjoy the rest of your day!

Cheers!
Yigit

Hi,

We occasionally work on different tasks and due to other assignments, i could not follow up on this thread. I am sorry about that Pam.

1- While inspecting your site, i found a bug on Image with Hotspot element that we clearly could not catch during testing process. I have fixed the issue on your page (Link 1 in private content field) manually and reported the issue to our devs. Fix should be included in upcoming Enfold update.

2- Also, i created a private testing page (Link 2) which is an exact copy of your homepage but i replaced Image with Hotspots element with LayerSlider and it did not disappear. For second LayerSlider on your page, i simply duplicated it, removed empty slide and that helped.

You have been using Enfold 4.2. We have included the latest version of LayerSlider in Enfold 4.2.1 update and prior to working on your site, i updated your site to Enfold 4.2.2, which is currently the latest version.

3- Your logo image could not be found (Link 3). I uploaded your logo once again and that worked fine.

I could not reproduce overlapping issue. Could you please check if you can reproduce it on the test page i created (Link 2)? If you can, please share screenshot so we can help more accurately. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Best regards,
Yigit

Edit: 1- Our devs found out that not adding hotspots on Image with Hotspot element was causing the issue. Fix will be included in upcoming updates. In the meantime, if there is a certain layout that you would like to create, please post a screenshot so we can assist you to create that layout using Image element :)

• This reply was modified 8 years, 2 months ago by Yigit.

Hey!

Can you please create a temporary admin login and post it here privately so we can look into it?
Also, please post a screenshot showing the changes you would like to make so we can make sure that we are on the same page :)
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Regards,
Yigit

Hey Oliver,

Thanks for contacting us :)

You can use Advanced Layout Builder to create your products or use WooCommerce’s default template, totally up to your preferences.

I hope that helps! If you have any other questions or isuses or would like to receive replies in German, please let us know :)

Regards,
Yigit

Hi,

Thanks for contacting us!

As Victoria mentioned, we sell premium WordPress themes and provide support for our themes and do not provide services such as creating custom themes or modifying them.

Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.

Enfold is also fully compatible with WooCommerce, the most popular e-commerce plugin for WordPress.

You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements and new features on ALB and we are adding new ones with major updates).

Enfold is $59 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

Let us know if you have any other questions! :)

Regards,
Yigit

Hi,

Glad Mike could help! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

1- Your image was right aligned that was causing extra space on the left side. I edited your image.
2- You had a custom CSS code in Enfold theme options > General Styling > Quick CSS that was setting font size to 8px. I removed it. Please review your website.

Best regards,
Yigit

Hi!

Please update Enfold to the latest version 4.2.2 – kriesi.at/documentation/enfold/updating-your-theme-files/ and that should solve the issue you are having. You can check out change log here – https://kriesi.at/documentation/enfold/enfold-changelog/

Best regards,
Yigit

Hey,

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Cheers!
Yigit

Hey Charlotte :)

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

span.comment-container.minor-meta, .text-sep-comment {
    display: none;
}

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 767px) {
.flex_cell:last-child {
    margin-bottom: 0!important;
}}

Best regards,
Yigit

Hey Rose,

Thanks for contacting us!

We have forwarded your offer to Kriesi. If interested, he will contact you :)

Best regards,
Yigit

Hi,

Rob, threads like this that gets many replies, change position a lot in our queue and i think that is why they are more difficult to notice for us. I personally just saw this thread now. This definitely do not mean you are alone :)
Thanks to @guenni007, he explained the issue here – https://kriesi.at/support/topic/4-2-2-out-and-its-great/#post-903288. I am pretty sure our devs are aware of Safari issue. I am not sure if there is much we can do however i will inform them once again. They might be able to find a workaround.
For the time being, please try using the workaround provided in this thread.

Regards,
Yigit

Hey Ginny,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

span.blog-author.minor-meta, .text-sep-date {
    display: none!important;
}

Best regards,
Yigit

Hi!

Glad it is working fine for you now!
If you run into similar issue in future, please try removing transients using this plugin – https://wordpress.org/plugins/artiss-transient-cleaner/

Regards,
Yigit