Page 54 – Support | Kriesi.at – Premium WordPress Themes

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November 18, 2022 at 3:57 pm in reply to: Transparent Header on Mobile Devices? #1373115

Yigit
Keymaster

Hi,

Great!

For sticky header on mobile, please see – https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile :)

Best regards,
Yigit

November 18, 2022 at 3:56 pm in reply to: Site is fine when logged in, all color sections "blow up" when not #1373113

Yigit
Keymaster

Hi,

Glad Rikard could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

November 18, 2022 at 3:55 pm in reply to: Stars not showing in ratings – show up when I switch themes #1373110

Yigit
Keymaster

Hi Ted,

The fix is in enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php file. For future readers; please update the file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_2_1/config-templatebuilder/avia-template-builder/php/class-asset-manager.php

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 18, 2022 at 1:53 pm in reply to: Enfold Version #1373084

Yigit
Keymaster

Hey Slawek,

Thanks for contacting us!

Yes, there is. You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options to receive auto updates. You can alternatively use Envato market plugin – https://www.envato.com/lp/market-plugin/ :)

Best regards,
Yigit

November 18, 2022 at 1:50 pm in reply to: TEC (The Events Calendar) Avia layout widget #1373083

Yigit
Keymaster

Hey Nancy,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

November 18, 2022 at 1:47 pm in reply to: Stars not showing in ratings – show up when I switch themes #1373081

Yigit
Keymaster

Hi,

The issue was related to CSS file merging and compression. Our devs have fixed the issue and it will be included in upcoming Enfold update. We have implemented the fix on your installation.

Please review your website :)

Best regards,
Yigit

November 18, 2022 at 1:43 pm in reply to: Registration does not work #1373077

Yigit
Keymaster

Hi Christina,

Please see private content field below :)

Best regards,
Yigit

November 18, 2022 at 1:39 pm in reply to: Transparent Header on Mobile Devices? #1373076
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
/* Transparent Header For Mobile */
@media only screen and (max-width: 990px) {
.responsive.html_mobile_menu_tablet #top #wrap_all #header { 
        position: absolute;
}
.html_mobile_menu_tablet #top #wrap_all .av_header_transparency {
	background: transparent;
}
}
```
If it does not work, please create temporary admin logins and post them here privately so we can look into it :)

For future readers; please see – https://kriesi.at/documentation/enfold/header/#transparent-header-on-mobile

Best regards,
Yigit
November 18, 2022 at 1:36 pm in reply to: Add space between columns on mobile #1373075
Yigit
Keymaster
Hey,

Thanks for contacting us!

I edited your last 3 columns and gave them custom “mobile-top-margin” CSS class and then added following code to bottom of Quick CSS field
```
/* Why choose us top margin on mobile */
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .mobile-top-margin {
  margin-top: 50px;
}
}
```
Please review your website :)

Best regards,
Yigit

P.S.: Your website looks great!
November 18, 2022 at 1:27 pm in reply to: Can change background color #1373071

Yigit
Keymaster

Hi,

Thanks for the update!
Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 18, 2022 at 1:24 pm in reply to: Site has a critical error – whole site down (all of a sudden) #1373070

Yigit
Keymaster

Hi @jasonpohl,

I tried updating WordPress to 6.1.1 via FTP. Could you please check if that helped? If not, could you please post WP admin logins here privately as well?

Best regards,
Yigit

November 18, 2022 at 1:22 pm in reply to: Masonry gallery horizontal image spacing #1373069

Yigit
Keymaster

Hi Diana,

Glad Rikard could help! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 18, 2022 at 1:21 pm in reply to: HELP: 'Marketing' Layer Slider Editing #1373068

Yigit
Keymaster

Hi Evan,

Thanks for contacting us!

I duplicated your layers and added the text but I failed to make the transitions work nicely. Since you have a license, LayerSlider team would gladly assist you. Could you please contact them – https://layerslider.com/help/? :)

Regards,
Yigit

November 18, 2022 at 12:58 pm in reply to: Fatat Error with Enfold – Unparenthesized `a ? b : c ? d : e` is not supported #1373064

Yigit
Keymaster

Hi,

Great!

We are going to mark this thread as resolved. Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 16, 2022 at 5:31 pm in reply to: footer problem #1372823
Yigit
Keymaster
Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb and modify /enfold/config-templatebuilder/avia-shortcodes/logoslider/logoslider.php on your child theme and find
```
$imgage = "<a {$lightbox_attr} data-rel='slide-" . avia_partner_logo::$slider . "' class='slide-image' title='{$linktitle}' {$blank}>{$img}</a>";
```
and change it to following
```
$imgage = "<a {$lightbox_attr} data-rel='slide-" . avia_partner_logo::$slider . "' rel='nofollow' class='slide-image' title='{$linktitle}' {$blank}>{$img}</a>";
```
Best regards,
Yigit
- This reply was modified 2 years, 8 months ago by Yigit.
November 16, 2022 at 5:19 pm in reply to: Support #1372817

Yigit
Keymaster

Hey,

I switched CSS file merging and compression to minified only in Enfold theme options > Performance tab and that helped. That should have not been necessary but I am guessing there is a conflict with one of your performance plugins when file merging is enabled.

Could you please review your website? :)

Regards,
Yigit

November 16, 2022 at 5:09 pm in reply to: licence activation #1372814

Yigit
Keymaster

Hey,

Yes, please update the theme manually – https://kriesi.at/documentation/enfold/theme-update/.

I forgot to mention that Envato has updated their API and we have implemented those changes in Enfold 4.5 so any version older than that requires a manual update first :)

You can have Functions.php file in your child theme but the content of it looks weird.

Best regards,
Yigit

November 16, 2022 at 4:04 pm in reply to: licence activation #1372802

Yigit
Keymaster

Hi,

Great!

Let us know if you need further assistance :)

Regards,
Yigit

November 16, 2022 at 4:03 pm in reply to: footer problem #1372801
Yigit
Keymaster
Hi,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
a:where(:not(.wp-element-button)) {
  text-decoration: none;
}
```
Lines were added in WP 6.1 and will be removed in upcoming Enfold update :)

Best regards,
Yigit
November 16, 2022 at 2:51 pm in reply to: licence activation #1372781

Yigit
Keymaster

Hi,

I see. Could you please try going to – https://kriesi.at/support/forum/enfold#new-post and try to validate your new purchase code?

Regards,
Yigit

November 16, 2022 at 2:32 pm in reply to: footer problem #1372775

Yigit
Keymaster

Hey,

Thanks for contacting us!

It looks like something is breaking the footer. Is that on a specific page?

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

November 16, 2022 at 2:29 pm in reply to: image hover doesn't work the first time… #1372773
Yigit
Keymaster
Hey Nancy,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.row a {
  display: block;
}
```
Best regards,
Yigit
November 16, 2022 at 2:26 pm in reply to: Parallax demo files not showing #1372772

Yigit
Keymaster

Hey,

You can find the shortcodes of the page here – https://pastebin.com/jQRWLdNt. Please enable debugging mode for ALB – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and paste the shortcode into debug field right below ALB :)

Cheers!
Yigit

November 16, 2022 at 2:23 pm in reply to: licence activation #1372770

Yigit
Keymaster

Hi xavier,

Thanks for contacting us!

It seems like you have not registered to our support forums. You can register using your purchase code here – https://kriesi.at/support/register/. After logging in, you can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post.

You are currently using Enfold 4.3 which is pretty old and is not compatible with your WP version. Updating the theme should fix the issue.

I also noticed that you have modified footer.php file on your child theme. It needs to be updated as well. I checked your functions.php file too and it looks weird. I would recommend running a security check on your server and certainly updating functions.php file :)

Regards,
Yigit

November 16, 2022 at 2:08 pm in reply to: Support #1372768

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

November 14, 2022 at 5:17 pm in reply to: Feature Request: WooCommerce Additional Icons #1372535

Yigit
Keymaster

Hi,

Great! I am marking this thread as closed.

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 14, 2022 at 5:09 pm in reply to: Remove Enfold Language Flags WPML #1372534

Yigit
Keymaster

Hey,

Thanks for contacting us!

Our devs have fixed the issue and it will be included in upcoming version of Enfold :)

Regards,
Yigit

November 14, 2022 at 2:19 pm in reply to: Support #1372503

Yigit
Keymaster

Hi,

Which version of PHP are you currently using? If not 8.x, please upgrade your PHP version as well :)

Best regards,
Yigit

November 14, 2022 at 1:23 pm in reply to: Feature Request: WooCommerce Additional Icons #1372498

Yigit
Keymaster

Hey Thomas,

Thanks for contacting us!

I have forwarded your request to our devs and shared this thread as reference. As always, we will update you here with any news regarding your request :)

Best regards,
Yigit

November 14, 2022 at 1:19 pm in reply to: Support #1372497

Yigit
Keymaster

Hey Xheni,

Thanks for contacting us!

You can register – https://kriesi.at/support/register/ to our support forums using your purchase code and after logging in, you can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post :)

I took a quick look at your website. You are currently using an older version of the theme which is not compatible with your WordPress version. Warning displayed above your site should disappear if you update Enfold to the latest version 5.2.1 – https://kriesi.at/documentation/enfold/theme-update/. Great photos by the way!

Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit
Author

Posts

Viewing 30 posts - 1,591 through 1,620 (of 82,588 total)

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