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March 13, 2018 at 10:08 pm in reply to: (German) DSGVO – Deutschland, Datenschutz, Google Fonts, Google Maps, YouTube #926280
Hey!
1- Please refer to @guenni007’s thread here – https://kriesi.at/support/topic/disable-google-font-loading-via-google/
3- You can add an image element and link it to Youtube video and it would play in lightbox. However loading video when image/play button is clicked is not possible out of the box.Google is also working on GDPR compliance. We are following up on the news and we will make sure Enfold will meet the requirements of GDPR before deadline :)
Cheers!
YigitHi,
Glad Nikko could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please go to Appearance > Menus and create a new menu and add menu items you would like to display on your menu, choose “Enfold main menu” under Menu Settings and save your menu – https://codex.wordpress.org/WordPress_Menu_User_Guide
If you have any other questions or issues, please login and start a new thread under Enfold sub forum :)
Regards,
YigitHey Lissasan,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHey Janet,
Thanks for contacting us!
I would like to give you general information about our company and our Enfold theme.
We sell premium WordPress themes and provide support for our themes and do not provide services such as creating custom themes or modifying them.
Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.Enfold is also fully compatible with WooCommerce, the most popular e-commerce plugin for WordPress.
You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.
Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements and new features on ALB and we are adding new ones with major updates).
Enfold is $59 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.
Let us know if you have any other questions! :)
Cheers!
YigitHi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey Al,
Please refer to this post – https://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/. If you need assistance, please let us know :)
Best regards,
YigitHey Stefano,
Thanks for contacting us!
We would like to inform you that we only provide support to our registered users.
You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.
Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)
Best regards,
YigitHi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
I attahced a screenshot in private content field showing where i found it :)
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey Lars,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.avia-shadow { box-shadow: none; }Best regards,
YigitHey,
It seems like you are using minification on JS and CSS files. Could you please go to your plugins settings and disable minification, flush cache and then enable minification once again and check once again?
Cheers!
YigitMarch 13, 2018 at 4:49 pm in reply to: (German) DSGVO – Deutschland, Datenschutz, Google Fonts, Google Maps, YouTube #926142Hi,
Please see – https://kriesi.at/support/topic/dvsgo-eu-law-general-data-protection-regulation-gdpr/#post-917781 :)
Regards,
YigitHi Adrien,
Please refer to this post – https://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/ and install the theme manually via FTP and overwrite all files. Then you can go to Enfold theme options > Demo Import to import any demo you like with a single click within a few minutes :)
Best regards,
YigitHi!
Thanks for that Günter! I will add it to GitHub library as courtesy of yours :)
Best regards,
YigitHi Guenni007,
Thanks for sharing! Would you consider adding to https://github.com/KriesiMedia/enfold-library as well? :)
Regards,
YigitHey!
You can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)
Cheers!
YigitMarch 13, 2018 at 2:41 pm in reply to: For how long time in the future do we receive updates #926095Hi Espen,
Thanks for contacting us!
Updates are unlimited. You can simply insert your ThemeForest username and API key in Enfold theme options to receive auto updates and update the theme from WordPress dashboard.
Let us know if you have any other questions :)
Cheers!
YigitHi,
Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Body font is 13px and H2 is 28px by default. You can change body font size in Enfold theme options > General Styling > Body and H2 in Enfold theme options > Advanced Styling :)
Best regards,
YigitHi!
I replaced enfold/header.php file on this installation as well and that helped. Please review your website :)
Regards,
YigitHey Manuel,
I am getting the error i attached in private content field. Issue seems to be permission related. Once your site is publicly accessible, you should not have such issue.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitP.S.: Anyone else other than @iainpdavies, if you still have issues after applying suggestions in my previous post, please start a new thread and attach FTP and WP admin logins in private content field and we will look into it.
Hey,
I checked your website and your one page layout works fine on my end. Which browser and OS are you using?
Best regards,
YigitHey,
We will look into it soon.
Shall we close this thread? :)Edit: It might be better to stick to this thread. Could you please post FTP logins here privately so we can look into it?
Best regards,
Yigit-
This reply was modified 8 years, 1 month ago by
Yigit.
Hi Steko,
1- Please refer to this post – https://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/
2- Please refer to this post – https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/If you need assistance, please let us know :)
Regards,
YigitHi,
We will keep this thread open and also wait for your other thread :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/ and try installing the theme via FTP. Please also make sure you are using PHP version newer than 5.6 :)
Regards,
Yigit -
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