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Hey Preiss!
Thanks for contacting us!
Your purchase code seems invalid. Please check out this screenshot to find your purchase to register to our support forum
After logging in, you can start new threads under Enfold sub forum :)
Cheers!
YigitHi,
Thanks for contacting us!
We sell premium WordPress themes and provide support for our themes and do not provide services such as creating custom themes or modifying them.
Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.Enfold is also fully compatible with WooCommerce, the most popular e-commerce plugin for WordPress.
You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.
Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements and new features on ALB and we are adding new ones with major updates).
Enfold is $59 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.
Let us know if you have any other questions! :)
Best regards,
YigitHi,
I deleted your widget and added it once again, flushed cache on both plugins and it worked. Please review your website and apply the same procedure on your other sites as well :)
Cheers!
YigitHi,
We will keep the thread open and wait to hear from you.
If you would like us to update the theme for you, please post FTP and WP admin logins here privately :)Best regards,
YigitMerhabalar :)
Please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
YigitHey Verena,
Thanks for contacting us!
Yes, that would be possible. In fact, Enfold demos are all hosted on a multisite environment. Those are subdirectories however using it on subdomains should not make any difference. You would need to set up WordPress a little differently to use subdomains on multisite however that has nothing to do with the theme :)
I hope that helps! Let us know if you have any other questions or issues :)
Best regards,
YigitP.S.: Yes, our company is based in Austria however we have moderators from all over the world to be able to be there at all times for our users :)
Hi!
Login credentials did not work for me. Could you please check them once again? :)
Best regards,
YigitHi Todd,
Could you please try deleting your Instagram widget and then insert it once again and check if that helps?
Best regards,
YigitHey!
Content of enfold/framework/ folder was not installed correctly. I removed the folder and re-installed it and that helped. Please review your website :)
Cheers!
YigitHi,
I was fixing the issue and it seems like you have removed the installation again :)
Regards,
YigitHi Ricardo,
I connected to your server via FTP however i could not find your installation inside public_html folder. Have you deleted all WordPress files?
Best regards,
YigitHi,
We are taking a shot in the dark as long as we do not have an access to your server dear Franck :)
If you post FTP logins, we can find what exactly is wrong and can fix it.Regards,
YigitHey,
Please check out tutorial videos here – https://kriesi.at/documentation/enfold/videos/. Fellow Enfold user contributed videos explaining each element so i believe it will be helpful :)
Regards,
YigitHey!
Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ via FTP and delete events_countdown.php file and that should fix the issue. If it does not, please post FTP logins here privately so we can look into it.
Regards,
YigitHi,
I could not check the exact issue thinking it was urgent so first goal was to fix the issue therefore unfortunately i cannot comment more but since updating the file helped, it means file was broken :)
You are welcome! Let us know if you have any other questions or issues!
Regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Cheers!
YigitHey!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
If that does not help, please post FTP logins here privately so we can look into it.
Cheers!
YigitHi,
As mentioned before, issue occurs on old PHP versions. You can check out this post – https://kinsta.com/blog/php-7-hhvm-benchmarks/ and decide for yourself if you would like to continue using older version of PHP. We have fixed the issue by providing backwards compatibility, even though we do not recommend older PHP versions.
Please contact Envato support to request a refund. Since payment process is managed by them, you would need to contact them regarding your refund request as well.
Regards,
YigitHey Miriam,
Thanks for contacting us!
We have updated your forum account. Please see private content field below :)
I am afraid changes you would like to make would not be easily possible though.
Best regards,
YigitHi!
Please post FTP and WP admin logins in private content field so we can look into it.
Best regards,
YigitHey Tara,
We will keep the thread open and wait to hear from you. In case previous developer registered to our support forum, you can post purchase and we can reset the account :)
Cheers!
YigitHey,
Thanks for contacting us!
You could check out Magazine page on default demo for inspiration – https://kriesi.at/themes/enfold/homepage/home-v10-magazine/ another example can be seen here – https://kriesi.at/themes/enfold-2017/elements/magazine/. You can also use Post Slider element – https://kriesi.at/themes/enfold-2017/elements/post-slider/ and Blog Posts element – https://kriesi.at/themes/enfold-2017/elements/blog-posts/ to make your layout look nicer :)
Regards,
YigitHi!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Best regards,
YigitHi!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Best regards,
Yigit
