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Viewing 30 posts - 15,091 through 15,120 (of 82,625 total)
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  • in reply to: Checkbox contact formular to data security contract #940572

    Hi,

    We will make sure Enfold meets the requirements of GDPR before deadline. WordPress, WooCommerce, Google etc. are also working on it.
    In the meantime, you can check out plugins such as https://wordpress.org/plugins/wp-gdpr-core/ and https://wordpress.org/plugins/wp-gdpr-compliance/ :)

    Regards,
    Yigit

    in reply to: Unlimited websites #940568

    Hey Frederic,

    Thanks for contacting us!

    We sell our themes exclusively on Envato/ThemeForest and unfortunately they do not offer such license.

    Most agencies and freelancers purchase regular license for their clients, give them purchase code so clients can register to our support forum and contact us whenever they have a question or an issue and API key so they can receive auto updates.

    I hope that works for you too! Let us know if you have any other questions!

    Regards,
    Yigit

    Hey DROR,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    #footer .widget * {
        font-size: 13px;
    }
    

    Best regards,
    Yigit

    in reply to: Missing line in product review box #940563

    Hey,

    If it does work when you move the code higher inside the field, you probably have some error in your custom CSS code near bottom. You can check for the errors in your custom CSS code here – http://csslint.net/

    Cheers!
    Yigit

    in reply to: you tube related videos turn off #940562

    Hey!


    @sujohn
    Glad @guenni007 could help! :)

    @guenni007
    Thanks for your help :)

    @goldengate415
    I will discuss it with our devs :)

    Best regards,
    Yigit

    in reply to: How to remove the date from blog masonry grid #940561

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .av-masonry-date {
        display: none;
    }
    
    

    Best regards,
    Yigit

    in reply to: registration for support did go wrong #940560

    Hi Bas,

    Thanks for contacting us!

    Please see private content field below :)

    Regards,
    Yigit

    in reply to: my license #940557

    Hey,

    LayerSlider should work without asking for activation. This is how it works ever since it was bundled in Enfold.
    You would need to insert your LayerSlider purchase code to receive auto updates and all features but that is only if you purchased LayerSlider as a standalone plugin – https://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin/1362246

    If you have any issues using LayerSlider, please post WP admin logins here privately so we can look into it. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

    Regards,
    Yigit

    in reply to: ZIP file Enfold Theme not working #940553

    Hey,

    Glad it is working fine now!
    I was about to look into it. Probably some files got corrupted during installation and re-installing helped :)

    If you have any other questions or issues, please let us know!

    Best regards,
    Yigit

    in reply to: Site down after Enfold update #940416

    Hi,

    It seems like you are using PHP version older than 5.6. I updated header.php file via FTP to make the theme compatible with PHP versions older than 5.6. Please review your website :)

    Best regards,
    Yigit

    in reply to: Change the text #940411

    Hey!

    Please use this plugin – https://wordpress.org/plugins/loco-translate/ and translate the string as needed :)

    Regards,
    Yigit

    in reply to: Arama sonucu sayfasından gönderileri kaldırma #940408

    Merhabalar,

    1- Gec cevap icin uzgunum. Evet, child tema ayrica kuruluyor. Bu gonderiye goz atip – https://kriesi.at/documentation/enfold/using-a-child-theme/ child tema hakkinda daha fazla bilgi edinip, onceden hazirlanmis child temayi indirip kurabilirsiniz.

    2- Sorunu tam anlayamadim, sitenize goz attigimdada her hangi bir sorun goremedim. Ekran goruntusu paylasarak sorunu gosterebilir misiniz? Ekran goruntulerinizi imgur.com yada Dropbox public klasorune yukleyip linkleri burada bizimle paylasabilirsiniz.

    Best regards,
    Yigit

    in reply to: my license #940404

    Hey,

    As mentioned in the error you are getting, you are probably trying to insert Enfold’s purchase code to update bundled version of LayerSlider. Since LayerSlider is bundled in Enfold, you do not get a separate license for it. When LayerSlider has an update, we test it with Enfold and include the updated version in an Enfold update. This procedure does not stop you from working on your site or using the theme.

    I hope it is clear now. If you have any other questions, please let us know.

    Regards,
    Yigit

    in reply to: ZIP file Enfold Theme not working #940395

    Hey Maarten,

    Could you please post FTP and WP admin logins here privately so we can look into it?
    Also, please login to your forum account :)

    Best regards,
    Yigit

    in reply to: Instagram widget not working #940048

    Hi,

    You were using an older version of the theme. I updated the theme to the latest version 4.2.6 and replaced the file but WP logins did not work for me so i was not able to confirm. Please review your website :)

    Best regards,
    Yigit

    in reply to: RealtyPress plugin not showing images with Enfold theme. #940046

    Hey!

    Login credentials did not work for me. Could you please try changing slider height from 526px to 700px?

    Regards,
    Yigit

    in reply to: Disable image overlay function? #940042

    Hi!


    @wep_management_inc
    Please go to Enfold theme options > Advanced Styling and edit “Linked image overlays” and disable it :)

    Regards,
    Yigit

    in reply to: Adjust horizontal space between tab titles #940031

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    @media only screen and (max-width: 480px) { 
    .page-id-197 #av-tab-section-1 .av-section-tab-title {
        display: block;
    }}
    

    Best regards,
    Yigit

    in reply to: Background image in Menu Area #940030

    Hey,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .html_header_top.html_bottom_nav_header #header_main_alternate .main_menu {
        background-image: url(https://www.bmshipping.it/sites/all/themes/bmshipping/images/nav.png);
    }
    

    Please do not forget to replace the link with your own :)

    Best regards,
    Yigit

    in reply to: you tube related videos turn off #940028

    Hi,

    Could you please try adding “&rel=0” (without double quotes) to the end of your Youtube link?

    Best regards,
    Yigit

    in reply to: Instagram #939981

    Hey Kathrin,

    I can confirm that it is not working.

    You are currently using an older version of the theme, 4.2. Please update Enfold to the latest version 4.2.6 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and make sure your PHP version is minimum 5.6. And then refer to this post – https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926751

    If you would like us to update the theme and the file for you, please post FTP and WP admin logins here privately.

    Cheers!
    Yigit

    in reply to: my license #939979

    Hi,

    Sorry, could you please elaborate? Where are you inserting your purchase code to get that error? You have not shared much information so my understanding was that you were trying to register to our forum.
    You can simply login on ThemeForest with the account you used to purchase Enfold and download it in Downloads page and start using the theme right away. You do not need a purchase code for that :)

    Best regards,
    Yigit

    in reply to: Site down after Enfold update #939977

    Hey,

    Could you please try re-updating the theme via FTP and overwriting all files – kriesi.at/documentation/enfold/updating-your-theme-files/? If that does not help, please post FTP and WP admin logins here privately so we can look into it.

    Cheers!
    Yigit

    in reply to: Theme enfold-photography #939975

    Hi Fabrizio,

    Thanks for contacting us!

    Yes, just like any other Enfold demo, Enfold photography is also compatible with WooCommerce. And yes, you can adjust WooCommerce product image sizes and display your image vertically as well :)

    If you have any other questions, please let us know!

    Cheers!
    Yigit

    in reply to: Broken video #939970

    Hey Ronn,

    Thanks for contacting us!

    We would like to inform you that we only provide support to our registered users.

    You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.

    Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)

    Best regards,
    Yigit

    in reply to: my license #939969

    Hi Carla,

    Thanks for contacting us!

    It seems like you have already registered using that purchase code. Please see private content field for details :)

    Best regards,
    Yigit

    in reply to: Account Login #939967

    Hey Alex,

    Thanks for contacting us!

    Please see private content field below :)

    Cheers!
    Yigit

    in reply to: compatibility with WooCommerce PDF vouchers plugin #939958

    Hi Jigar,

    Sorry for the late reply!

    We are currently very busy working on a major update and Kriesi’s full focus is on development.

    Sorry if i mislead you however Kriesi reminded me that we only add plugins that are used in our demos and the ones that are very popular to the compatible list on ThemeForest. For that reason, unfortunately, we will not add your plugin to the list on ThemeForest at the moment.
    On the other hand, I have updated Recommended plugins sticky post here – https://kriesi.at/support/topic/recommended-plugins/ and included WooCommerce PDF Vouchers to the list right below WooCommerce. I will share the news on Enfold’s Facebook page as well :)

    Regards,
    Yigit

    in reply to: Instagram widget not working #939841

    Hi,

    Could you please post FTP logins here privately as well?

    Best regards,
    Yigit

    in reply to: HTTP ERROR 500 After Latest Enfold Theme Update #939418

    Hey,

    Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

    If that does not help, please post FTP and WP admin logins here privately so we can look into it

    Regards,
    Yigit

Viewing 30 posts - 15,091 through 15,120 (of 82,625 total)