Page 50 – Support | Kriesi.at – Premium WordPress Themes

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December 8, 2022 at 3:18 pm in reply to: Revisionen #1375537

Yigit
Keymaster

Hey,

If the other person working on your site is one of us, you can go ahead and update the page. The most updated version of the site would be displayed but when you update your changes, you can revert back to it in revisions if the most recent version is not the one you created.

WordPress displays a warning message if two users are trying to edit the same page. In case you have requests about that functionality, please feel free to submit your request on WP org.

Regards,
Yigit

December 8, 2022 at 3:10 pm in reply to: header and footer aren't showing the color settings #1375534

Yigit
Keymaster

Hi,

I checked your website however there is no overlay when I hover over the image. I attached a screenshot in private content field below.

I am guessing that was cache related as well :)

Regards,
Yigit

December 8, 2022 at 3:03 pm in reply to: Different menu for homepage or specific page #1375532

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages :)

Regards,
Yigit

December 8, 2022 at 2:18 pm in reply to: Einzelne Elemente mit Code anpassen #1375531

Yigit
Keymaster

Hey,

You can edit your Accordion element and go to Styling > Colors – https://imgur.com/a/3G693xH to adjust the colors of the element :)

Regards,
Yigit

December 8, 2022 at 2:16 pm in reply to: How to prevent 2 people working on the website at the same time? #1375529

Yigit
Keymaster

Hi,

Do you only get the pop-up message on the Blog Pages?

No, you get it on pages as well.

@guenni007 thanks for your input!

Best regards,
Yigit

December 8, 2022 at 2:12 pm in reply to: Template Pages #1375527

Yigit
Keymaster

Hey,

Thanks for contacting us!

You can use Advanced Layout Builder to create your products and events. You can save your layout as a template – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates and load that template on each product and then replace the content :)

Best regards,
Yigit

December 8, 2022 at 2:09 pm in reply to: child Theme funktioniert nicht #1375526

Yigit
Keymaster

Hi,

Glad Rikard could help!

We will keep the thread open and wait to hear from you. Thread will be on hold. You can simply reply to re-open it :)

Best regards,
Yigit

December 8, 2022 at 2:07 pm in reply to: Kleine Leiste über dem Hauptmenü – Höhe verändern #1375525
Yigit
Keymaster
Hi,

Please use following code instead
```
#header_meta .container {
  min-height: 50px;
  padding-top: 10px;
}
```
@guenni007 Thanks for your help!

Regards,
Yigit
December 8, 2022 at 2:06 pm in reply to: Trying to import PARALAX DEMO #1375524

Yigit
Keymaster

Hi,

Could you please post FTP logins here privately as well? :)

Regards,
Yigit

December 8, 2022 at 2:04 pm in reply to: Google Fonts #1375523

Yigit
Keymaster

Hi Andrea,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ :)

Regards,
Yigit

December 8, 2022 at 1:59 pm in reply to: Shortcodes please #1375521

Yigit
Keymaster

Hi Eve,

Glad Rikard could help!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 1:58 pm in reply to: How to change the color of Hithlighted text selectd with the mouse #1375520

Yigit
Keymaster

Hi Chrilles,

Please see private content field :)

Best regards,
Yigit

December 8, 2022 at 1:42 pm in reply to: delete right and left navigation tab #1375519
Yigit
Keymaster
Hey Stan,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.single-portfolio .avia-post-nav,
.single-product .avia-post-nav {
  display: none;
}
```
Best regards,
Yigit
December 8, 2022 at 1:37 pm in reply to: Page loads slowly, incompletely or not at all on PHP 8.0/8.1 #1375516

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 1:35 pm in reply to: Hoe can I add a red arrow? #1375515

Yigit
Keymaster

Hi,

That was because I copied the HTML of previous arrow icon and pasted it inside Special Heading elements. I edited your elements and replaced HTML code if the icon with your own icon.

Please review your website :)

Best regards,
Yigit

December 5, 2022 at 5:27 pm in reply to: Page loads slowly, incompletely or not at all on PHP 8.0/8.1 #1375129

Yigit
Keymaster

Hi,

I re-installed Enfold and enabled debug log. There was a warning directing to a line in one of the theme files. I commented it out but your page still does not load correctly and warning changed to error on WP core files.

While I was searching online, I found this GitHub issue where one.com users had similar issue – https://github.com/nextcloud/server/issues/16752. I believe you are using one.com as well.

Could you please contact them and have them check debug.log? This seems to be related to server settings.

Best regards,
Yigit

December 5, 2022 at 4:46 pm in reply to: Cookie-bar always on with css merging in theme performance settings #1375121

Yigit
Keymaster

Hi,

You are welcome! Glad the issue is fixed :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

December 5, 2022 at 3:54 pm in reply to: EXTEND SUPPORT #1375117

Yigit
Keymaster

Hey Magdalena,

Thanks for contacting us!

I am afraid Envato/ThemeForest only offers 6 months as renewal period.

Regards,
Yigit

December 5, 2022 at 3:23 pm in reply to: Cookie-bar always on with css merging in theme performance settings #1375114

Yigit
Keymaster

Hey,

Thanks for contacting us!

I just checked your website on my iphone using safari but cookie bar disappeared and did not show up when I navigated to other pages after I accepted it. Have you re-adjusted the settings?

Best regards,
Yigit

December 2, 2022 at 4:41 pm in reply to: Update or New License? #1374806

Yigit
Keymaster

Hey Arno,

Yes, lifetime updates are included in your purchase so you can simply login on your account and download it from Downloads page :)

Then, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options to receive auto updates.

Best regards,
Yigit

December 2, 2022 at 4:37 pm in reply to: Page loads slowly, incompletely or not at all on PHP 8.0/8.1 #1374804

Yigit
Keymaster

Hi,

Thanks for contacting us and sorry for the late reply!

Our devs suggested us to check the directory structure of your installation but it seems fine. Could you please temporary WP admin logins here privately as well?

Best regards,
Yigit

December 2, 2022 at 4:29 pm in reply to: Icon menu on desktop and Alternate Menu For Mobile #1374803
Yigit
Keymaster
Hey,

Thanks for contacting us!

There seems to be a limitation. I will check with our devs.

In the meantime, as an alternative, you can go to Appearance > Menus, click “Screen options” on the top right side and enable “CSS Classes” – https://imgur.com/a/HfiOTpf and then give your menu items custom CSS class “desktop-menu” for menu items for your dekstop menu and “mobile-menu” for items for mobile menu and add following code to Quick CSS
```
@media only screen and (max-width: 767px) {
.desktop-menu { display: none; }
.mobile-menu { display: block; }
}
.mobile-menu { display: none; }
```
Best regards,
Yigit
December 2, 2022 at 4:13 pm in reply to: Update or New License? #1374802

Yigit
Keymaster

Hi Arno,

Thanks for contacting us!

You can login on ThemeForest account that you used when purchasing Enfold and go to Downloads page to download the latest version and update the theme – https://kriesi.at/documentation/enfold/theme-update/ preferably via FTP.

Enfold 5.2.1 is compatible with WP 6.1.x and PHP 8.0.x. It should work fine with 8.1 as well. We have made some improvements and they will be available in upcoming version :)

Best regards,
Yigit

December 2, 2022 at 4:08 pm in reply to: Slow site responsiveness and performance on load #1374800

Yigit
Keymaster

Hey Vincent,

We have forwarded this thread to Kriesi. After reviewing your request, he would respond :)

Best regards,
Yigit

December 2, 2022 at 4:06 pm in reply to: Problem with the products list visualization #1374799

Yigit
Keymaster

Hey Antonella,

Thanks for contacting us!

It seems like you have modified WooCommerce files on your child theme. Could you please temporarily switch to Enfold parent theme, clear cache and check if that helps?

Best regards,
Yigit

December 2, 2022 at 3:55 pm in reply to: Enfold compatibility issue with Iphone 13 #1374796

Yigit
Keymaster

Hi,

You are welcome, Lene. Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 2, 2022 at 3:48 pm in reply to: Page completely shot | Enfold restaurant #1374794

Yigit
Keymaster

Hey,

1- I have reverted the oldest available revision on your homepage. Could you please review it?

2- To display revisions, I simply went to Enfold theme options and switch the editor from block editor to classic editor. Then, I edited your page and clicked “Screen options” on the top right corner and then enabled “revisions”. Then I clicked on the oldest available one and reverted to it :)

3- The way our forums are set up, there is always a moderator available to check the threads. Kriesi and our lead developer are from Austria however all moderators speak English. So as I mentioned in the other thread, you can post in German if you feel more comfortable. In case your case is urgent, please attach “Urgent” to the thread title and we will try to prioritize it :)

Regards,
Yigit

December 2, 2022 at 3:17 pm in reply to: Enfold compatibility issue with Iphone 13 #1374789

Yigit
Keymaster

Hi Lene,

Thanks for contacting us!

There was an empty Image element between the name and contact info. I have removed the empty element and updated the page.

Please review your website :)

Best regards,
Yigit

December 2, 2022 at 3:13 pm in reply to: Page completely shot | Enfold restaurant #1374788

Yigit
Keymaster

Hey Nic,

You are welcome!

We can reset your installation and re-import restaurant demo if you would like :)

I think they may have enabled the revisions 2 days ago so there are only a few available at the moment and up 10 will be available in total. Have you tried reverting to the oldest version to see if that makes a difference?

Regards,
Yigit

December 2, 2022 at 2:34 pm in reply to: Does Presto play nicely with Enfold? #1374785

Yigit
Keymaster

Hi,

Thanks!

I switched editor to Block Editor in Enfold theme options and now Presto block is showing up.

Please review your website :)

Best regards,
Yigit
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Posts

Viewing 30 posts - 1,471 through 1,500 (of 82,624 total)

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