Page 50 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
December 2, 2022 at 4:29 pm in reply to: Icon menu on desktop and Alternate Menu For Mobile #1374803
Yigit
Keymaster
Hey,

Thanks for contacting us!

There seems to be a limitation. I will check with our devs.

In the meantime, as an alternative, you can go to Appearance > Menus, click “Screen options” on the top right side and enable “CSS Classes” – https://imgur.com/a/HfiOTpf and then give your menu items custom CSS class “desktop-menu” for menu items for your dekstop menu and “mobile-menu” for items for mobile menu and add following code to Quick CSS
```
@media only screen and (max-width: 767px) {
.desktop-menu { display: none; }
.mobile-menu { display: block; }
}
.mobile-menu { display: none; }
```
Best regards,
Yigit
December 2, 2022 at 4:13 pm in reply to: Update or New License? #1374802

Yigit
Keymaster

Hi Arno,

Thanks for contacting us!

You can login on ThemeForest account that you used when purchasing Enfold and go to Downloads page to download the latest version and update the theme – https://kriesi.at/documentation/enfold/theme-update/ preferably via FTP.

Enfold 5.2.1 is compatible with WP 6.1.x and PHP 8.0.x. It should work fine with 8.1 as well. We have made some improvements and they will be available in upcoming version :)

Best regards,
Yigit

December 2, 2022 at 4:08 pm in reply to: Slow site responsiveness and performance on load #1374800

Yigit
Keymaster

Hey Vincent,

We have forwarded this thread to Kriesi. After reviewing your request, he would respond :)

Best regards,
Yigit

December 2, 2022 at 4:06 pm in reply to: Problem with the products list visualization #1374799

Yigit
Keymaster

Hey Antonella,

Thanks for contacting us!

It seems like you have modified WooCommerce files on your child theme. Could you please temporarily switch to Enfold parent theme, clear cache and check if that helps?

Best regards,
Yigit

December 2, 2022 at 3:55 pm in reply to: Enfold compatibility issue with Iphone 13 #1374796

Yigit
Keymaster

Hi,

You are welcome, Lene. Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 2, 2022 at 3:48 pm in reply to: Page completely shot | Enfold restaurant #1374794

Yigit
Keymaster

Hey,

1- I have reverted the oldest available revision on your homepage. Could you please review it?

2- To display revisions, I simply went to Enfold theme options and switch the editor from block editor to classic editor. Then, I edited your page and clicked “Screen options” on the top right corner and then enabled “revisions”. Then I clicked on the oldest available one and reverted to it :)

3- The way our forums are set up, there is always a moderator available to check the threads. Kriesi and our lead developer are from Austria however all moderators speak English. So as I mentioned in the other thread, you can post in German if you feel more comfortable. In case your case is urgent, please attach “Urgent” to the thread title and we will try to prioritize it :)

Regards,
Yigit

December 2, 2022 at 3:17 pm in reply to: Enfold compatibility issue with Iphone 13 #1374789

Yigit
Keymaster

Hi Lene,

Thanks for contacting us!

There was an empty Image element between the name and contact info. I have removed the empty element and updated the page.

Please review your website :)

Best regards,
Yigit

December 2, 2022 at 3:13 pm in reply to: Page completely shot | Enfold restaurant #1374788

Yigit
Keymaster

Hey Nic,

You are welcome!

We can reset your installation and re-import restaurant demo if you would like :)

I think they may have enabled the revisions 2 days ago so there are only a few available at the moment and up 10 will be available in total. Have you tried reverting to the oldest version to see if that makes a difference?

Regards,
Yigit

December 2, 2022 at 2:34 pm in reply to: Does Presto play nicely with Enfold? #1374785

Yigit
Keymaster

Hi,

Thanks!

I switched editor to Block Editor in Enfold theme options and now Presto block is showing up.

Please review your website :)

Best regards,
Yigit

December 2, 2022 at 2:18 pm in reply to: Where do I find the WP revisions? #1374781

Yigit
Keymaster

Hey Nic,

I replied to your thread here – https://kriesi.at/support/topic/page-completely-shot-enfold-restaurant/#post-1374778

Please do not create duplicated threads :)

Best regards,
Yigit

December 2, 2022 at 2:17 pm in reply to: Ich benötige ganz dringend Hilfe, siehe mein post #1374660 #1374779

Yigit
Keymaster

Hey Nic,

As I mentioned, you would receive quicker replies in English. We do not mind translating your questions using Google so if you are more comfortable in German, please feel free to post in German :)

Regards,
Yigit

December 2, 2022 at 2:16 pm in reply to: Page completely shot | Enfold restaurant #1374778

Yigit
Keymaster

Hey,

Thanks for the information!

I went to Enfold theme options > Header > Transparency Options and deleted transparent logo (other image from your library) and then edited your front page and choose not to display transparent header. That fixed the header issue.

Then I went to Enfold theme options and chose to use classic editor instead of block editor, edited your page and clicked “Screen options” on the top right corner and enabled “Revisions”. You can now edit your homepage and revert to versions that are available from 2 days ago :)

Best regards,
Yigit

December 2, 2022 at 2:07 pm in reply to: Hoe can I add a red arrow? #1374777
Yigit
Keymaster
Hi,

1- It would be easier to switch to one of the included icons. If existing fonts do not fit, you can refer to this post – https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons- and add your own icons :)

2- Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
#avia3-menu a::after {
  content: "\E881";
  color: #EB5847;
  font-size: 18px;
  font-family: 'entypo-fontello';
  position: absolute;
  margin-left: 5px;
}
```
3- Your site language seems to be set to English. Please go to Settings > General and switch the language to Dutch :)

Best regards,
Yigit
December 2, 2022 at 2:03 pm in reply to: How can I add a title to the header? #1374775

Yigit
Keymaster

Hi,

We will keep the thread open and wait to hear from you. Thread will be on hold. You can simply reply to re-open it :)

Best regards,
Yigit

December 2, 2022 at 2:03 pm in reply to: Shorten border at the bottom? #1374773

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

December 1, 2022 at 4:05 pm in reply to: Seite komplett zerschossen | Enfold Restaurant Urgent! #1374662

Yigit
Keymaster

Hey,

I am closing this thread then. Let us continue on the other one :)

Regards,
Yigit

December 1, 2022 at 4:03 pm in reply to: Page completely shot | Enfold restaurant #1374660

Yigit
Keymaster

Hi Nic,

You can use (Email address hidden if logged out) but please post login credentials here privately :)

Regards,
Yigit

December 1, 2022 at 3:09 pm in reply to: Enfold #1374646

Yigit
Keymaster

Hey Azmi,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.2.1.

You can login on ThemeForest with the account you used when purchasing Enfold and download the latest version in Downloads page. We would recommend you to update the theme via FTP.

If you would like us to update the theme for you, please have a backup, register to our support forums – https://kriesi.at/support/register/ using your purchase code, login, start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post and attach temporary WP admin and FTP logins in private content field :)

Regards,
Yigit

December 1, 2022 at 3:07 pm in reply to: Enfold für ein Event #1374645

Yigit
Keymaster

Hi,

You are welcome, Michael! Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

December 1, 2022 at 2:55 pm in reply to: Seite komplett zerschossen | Enfold Restaurant Urgent! #1374640

Yigit
Keymaster

Hey,

This thread seems to be the same as this one – https://kriesi.at/support/topic/page-completely-shot-enfold-restaurant/. Let us continue on the other thread :)

Regards,
Yigit

December 1, 2022 at 2:54 pm in reply to: Page completely shot | Enfold restaurant #1374639

Yigit
Keymaster

Hi Nic,

Without seeing your site, I am afraid we cannot tell what went wrong. Could you please create temporary admin logins and post them here privately so we can look into it? :)

If you have imported demo on a clean installation, you can use a plugin such as this one – https://wordpress.org/plugins/wp-reset/ to reset your database and re-import the demo in Enfold theme options.

We are sorry about that but there are only 2 people from our team that speak German at the moment and rest of us speak English so if you do not mind, please post in English (or we can use Google to translate your messages) to receive faster replies.

Regards,
Yigit

December 1, 2022 at 2:48 pm in reply to: 2 different logos in header #1374637

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/logo/#change-the-logo-image-on-some-page

Let us know if you need assistance with that :)

Regards,
Yigit

December 1, 2022 at 2:46 pm in reply to: Enfold für ein Event #1374635

Yigit
Keymaster

Hey Michael,

Thanks for contacting us!

Enfold is fully compatible with The Events Calendar which you can use to add events on your website and use Event Tickets plugin to manage the tickets :)

If you have questions regarding the plugins, we would recommend you to contact TEC team :)

Best regards,
Yigit

December 1, 2022 at 2:42 pm in reply to: Sidebar Latest News Widget #1374633

Yigit
Keymaster

Hi B,

I am afraid it is not possible to remove only the time with CSS.

You can simply download pre-built child theme here – https://kriesi.at/documentation/enfold/child-theme/, install and activate it, go to Enfold child theme > Import & Export tab and click “import settings from your parent theme” button. After that your site should look the same as your parent theme.

Then you can go to Appearance > Editor and edit Functions.php file inside your child theme and add the code I posted above :)

Best regards,
Yigit

December 1, 2022 at 2:18 pm in reply to: Does Presto play nicely with Enfold? #1374628

Yigit
Keymaster

Hi,

Could you please switch user role to administrator? :)

I noticed that I did not make it so clear but number 1 should be the three dots on the right :)

Best regards,
Yigit

November 30, 2022 at 4:44 pm in reply to: Google fonts lokal einbinden | direkt beim Erstellen einer neuen Website #1374493

Yigit
Keymaster

Hey,

Yes, the procedure is the same whether you are just starting or working on an existing site :)

Best regards,
Yigit

November 30, 2022 at 4:43 pm in reply to: Fotos aus der Mediathek herunterladen? #1374492

Yigit
Keymaster

Hey,

You can find the images you have uploaded in media library on your server inside /wp-content/uploads/ folder :)

Regards,
Yigit

November 30, 2022 at 4:42 pm in reply to: Wie lange dauert die Support-Antwort? How long does the support response take? #1374490

Yigit
Keymaster

Hi,

Great! I am marking this thread as resolved.
Let us know if you have any other questions or issues :)

Best regards,
Yigit

November 30, 2022 at 4:41 pm in reply to: Foto auf der Enfold Restaurant Startseite ändern | Change the photo on the Enfol #1374489

Yigit
Keymaster

Hey Nic,

Please edit your Color Section element and go to Styling > Background Image to change it :)

Cheers!
Yigit

November 30, 2022 at 4:39 pm in reply to: Einzelne Demo-Elemente herunterladen #1374485

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 1,471 through 1,500 (of 82,603 total)

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