Hey Lisa,

Please see – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-registration

Cheers!
Yigit

Hi,

Your website loads fine on my end. I could not see any issue on folder structure as well. I believe re-installing the theme helped. Can you please review your website and let us know if you need further assistance?

Best regards,
Yigit

Hey Rob,

Your custom HTML code in Quick Search widget area was missing some closing tags. That broke the layout and applied main color instead of socket color. I added missing tags. Please review your website :)

Best regards,
Yigit

Hi,

You can register here – https://kriesi.at/support/register/ and whenever you have a question or an issue, you can start a new thread under Enfold sub forum :)

Best regards,
Yigit

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hey,

Third column is missing custom CSS class “movie-boxes”. Please make sure to add “movie-boxes” class to all columns you need without bottom margin on mobile.

Best regards,
Yigit

Hi,

Please post FTP logins here privately

Best regards,
Yigit

Hi,

@lion73 Glad you figured it out! Adding “readonly” attribute to input tag should disable manual entries.
Sorry for the experience. While we normally do not mind helping with small customizations, we try to keep them to minimum when forums are busy. And after recent updates, forums are currently busy :)

Hopefully we will be able to change your thoughts about our support in future :) I am closing this thread for now. If you have any other questions or issues, please feel free to start a new thread under Enfold sub forum!

Best regards,
Yigit

Hey Maxime,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/mailchimp-signup/

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

Hi Dem,

Thanks for contacting us!

Please see private content field :)

Regards,
Yigit

Hi Rob,

I will try reproducing once again on my localhost and inform our devs.
Custom 404 page is set on this demo – https://kriesi.at/themes/enfold-elegant-portfolio/ so please test subdirectories on this demo.

Best regards,
Yigit

Hey Rob,

No, i am not able to reproduce the issue. Here is an example from demo site – https://kriesi.at/themes/enfold-elegant-portfolio/yigit/yigit/yigit/yigit/yigit

Regards,
Yigit

Hi Ari,

Thanks for contacting us!

Yes, you can do both. Since Enfold 4.3, you can create a custom page with any content you want and use it as your footer as well :)

I hope that helps! Let us know if you have any other questions!

Regards,
Yigit

Hi,

Sorry for the late reply! Could you please post a link to your login page as well? /wp-admin and /wp-login.php did not work for me.

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit