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Hi,
I noticed you inserted your purchase code in API key field in Enfold theme options. Please refer to this post – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-registration and generate an API key on ThemeForest and insert it instead and it should work fine :)
Best regards,
YigitHi,
Could you please post a link to your website? We may need FTP and WP admin logins as well so if you do not mind, please post them in private content field so we can look into it. My guess is memory limit was not increased even though you tried.
Best regards,
YigitJuly 4, 2018 at 3:44 pm in reply to: Error: Admin notice for: Spezielle Überschrift This element was disabled in you #981269Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey,
I could not see any issue.
Could you please register to our support forum – https://kriesi.at/support/register/, start a new thread under Enfold sub forum and elaborate on the issue you are having?Cheers!
YigitHi,
@vinirocha Glad it worked for you! :)We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.
Best regards,
YigitHi,
Please try adding !important rule as following
#top #header .social_bookmarks li:last-child { border-right-width: 1px !important; }Cheers!
YigitHi,
Have you tried flushing cache in your plugins to see if that helps?
If it does not, please post your custom CSS code here using – https://pastebin.com/
You can check for possible CSS errors using – http://csslint.net/ as wellRegards,
YigitHey,
Please consider using a plugin such as this one – https://codecanyon.net/item/you-save-addon-for-woocommerce/18770685. You could consider hiring a freelance developer for the task as well as such customization would be out of the scope of our support.
Cheers!
YigitJuly 4, 2018 at 1:39 pm in reply to: The links in the Social Share Buttons (Avia builder) are not clickable #981182Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitJuly 4, 2018 at 1:36 pm in reply to: Error: Admin notice for: Spezielle Überschrift This element was disabled in you #981176Hi,
I went to Enfold theme options > Performance tab and chose to load all elements and then flushed cache and it worked for me.
Please hard flush your browsers cache using CTRL + Shift + R on Windows and CDM + Shift + R on MacBest regards,
YigitHey,
I switched to default theme and then deleted Enfold in Appearance > Themes and re-installed it and then activated your child theme. Please review your website.
Best regards,
YigitJuly 4, 2018 at 1:11 pm in reply to: The links in the Social Share Buttons (Avia builder) are not clickable #981158Hi,
Could you please firstly update Enfold to the latest version 4.4.1 – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/. We would recommend deleting the theme and re-installing it to make sure all files are overwritten as we made quite some changes in recent releases. You can read more here – https://kriesi.at/blog
If that does not, please try de-activating all active plugins and check if that helps.Best regards,
YigitHi,
We would recommend WPML which is fully compatible with Enfold.
You can find tutorials here – https://kriesi.at/documentation/enfold/translation/Regards,
YigitHey,
There are no issues with your custom CSS. Glad it looks better now. If you need further assistance, please let us know :)
Regards,
YigitHi,
I checked your website but it does load fine on my end. Attached a screenshot in private content field.
Please try hard refreshing your page using CTRL + Shift + R on Windows and CMD + Shift + R on MacBest regards,
YigitJuly 4, 2018 at 12:54 pm in reply to: Error – class-avia-font-management-base.php on line 429 #981143July 4, 2018 at 11:42 am in reply to: Error – class-avia-font-management-base.php on line 429 #981104Hey,
You are currently using an older version of PHP. Could you please contact your hosting provider and ask them to upgrade PHP version to minimum 5.6 and preferably to 7.x?
Cheers!
YigitHey!
If deleting custom CSS helped, then there must be an error in it. You can post your custom CSS here using – https://pastebin.com/ and we can check for errors :)
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
#header { z-index: 99999999; }Best regards,
YigitHey,
Please refer to this post – https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#layout-builder-is-not-loading-properly and post WP admin logins here privately if none of the recommendations in the post work.
Best regards,
YigitHey,
Please refer to this post – https://kriesi.at/documentation/enfold/translation/#how-to-translate-pages-built-with-enfold-using-wpml
Also, please make sure you duplicated your media items for all languages.Cheers!
YigitHey DROR,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
#top #header .social_bookmarks li:last-child { border-right-width: 1px; }Best regards,
YigitHi,
Please post FTP and WP admin logins here privately so we can fix the issue for you.
Deleting the theme and re-installing it should help :)Best regards,
YigitHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitJuly 4, 2018 at 10:37 am in reply to: How to add facebook messenger icon to the social profiles #981054Hi,
Please refer to this post – https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options
Best regards,
YigitHi,
You can login on ThemeForest with the account you purchased Enfold and you can still download it from Downloads page of your account on ThemeForest.
You are using Enfold 3.1.5 which is a very old version. You are probably having compatibility issues which would be fixed once you update the theme – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
But again, to update the theme and to receive full support, you would need an access to ThemeForest account that you used to purchase the theme.Cheers!
YigitHi,
Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can contact your service provider and they can do it for you.Best regards,
YigitHey Stanislav,
Thanks for contacting us!
We would like to inform you that we only provide support to our registered users.
You can register to our support forum here – and then start a new thread under Enfold sub forum.
Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)
Best regards,
Yigit -
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