Page 452 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
July 27, 2018 at 1:52 pm in reply to: Choice #990704

Yigit
Keymaster

Hi Carla,

Thanks for contacting us!

It sounds like your client is using an older version of the theme. Could you please login to our support forum when your client is available so we can look into it?
Due to our policy, we only provide support to our registered users.
Sorry about that!

Regards,
Yigit

July 27, 2018 at 1:51 pm in reply to: link lines #990703
Yigit
Keymaster
Hi,

1- Regarding revisions please see – https://codex.wordpress.org/Revisions

2- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
```
a.avia-animated-number:focus {
    text-decoration: none;
}
```
Please login to our support forum if you have any other questions or issues and start new thread under Enfold sub forum instead of Pre-sale question. We only provide support to our registered users :)

Best regards,
Yigit
July 27, 2018 at 1:44 pm in reply to: Google subscribe button #990696

Yigit
Keymaster

Hi,

No worries at all :)
Glad you figured it out!

Let us know if you have any other questions or issues and enjoy your weekend

Best regards,
Yigit

July 27, 2018 at 1:44 pm in reply to: Problem with css list formation #990695

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it? It seems like a CSS conflict is causing the issue.

Best regards,
Yigit

July 27, 2018 at 1:20 pm in reply to: How do I cancel the dot on the page. #990684

Yigit
Keymaster

Merhabalar,

Lutfen gecici WP admin logini olusturup buraya gizli alandan gonderebilir misiniz?
Anladigim kadariyla arkaplani degistirmek istiyorsunuz ve preloader ozelligi calismiyor, dogru mu anlamisim?

Best regards,
Yigit

July 27, 2018 at 10:11 am in reply to: Icons missing after update #990602

Yigit
Keymaster

Hi,

I went to /enfold/config-templatebuilder/avia-template-builder/assets/fonts/ and deleted all files inside it and reuploaded them and that helped. Files were probably corrupted and overwriting them fix it.

Please review your website

Best regards,
Yigit

July 27, 2018 at 9:57 am in reply to: Problem with css list formation #990598
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
ul.liste li {
    list-style: none!important;
}
ul.liste li:before {
    position: absolute;
    left: -15px !important;
    margin: -2px !important;
}
```
and delete following code
```
ul.liste li:before {
    position: absolute;
    left: 0.7em !important;
    margin: -2px !important;
}
```
Best regards,
Yigit
July 27, 2018 at 9:41 am in reply to: Icon sizes – CRAZY! #990593

Yigit
Keymaster

Hi,

There was an extra closing curly bracket in your Quick CSS code. I deleted and now it works.
But please note since you wrapped your code inside a media query, it will be applied on screens below 1200px

Please review your website

Best regards,
Yigit

July 27, 2018 at 9:36 am in reply to: Menu/Logo overlapping and black logo background on tablets #990590

Yigit
Keymaster

Hi!

Glad Mike could help! Let us know if you have any other questions or issues and enjoy your weekend!

Regards,
Yigit

July 27, 2018 at 9:32 am in reply to: Urgent – Enfold Theme 'General/Advanced Styling' Not Working #990589

Yigit
Keymaster

Hi Roberto F.

Please contact your hosting provider and check if there is some sort of server side caching.
If that does not help, please start a new thread under Enfold sub forum and attach FTP and WP admin logins so we can look into it.

Best regards,
Yigit

July 27, 2018 at 9:28 am in reply to: Icon sizes – CRAZY! #990584
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit
July 27, 2018 at 9:24 am in reply to: Forward with masking is not working on mobile #990583

Yigit
Keymaster

Hey,

I checked your website on my iphone but it does seem to be working fine on my end as well. I attached screenshot and more info in private content field.

Best regards,
Yigit

July 25, 2018 at 5:51 pm in reply to: Google Tag Manager, child themes, and the header.php #989837

Yigit
Keymaster

Hi,

Please try adding following code to bottom of Fuctions.php file in Appearance > Editor

Best regards,
Yigit

July 25, 2018 at 5:47 pm in reply to: Quick css window size #989833

Yigit
Keymaster

Hi,

You are welcome! :)
Thanks @Guenni007

Best regards,
Yigit

July 25, 2018 at 5:35 pm in reply to: Presentation of button styled fullwidth Sub Menu #989828

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

July 25, 2018 at 4:56 pm in reply to: SSL – Not Secure Homepage #989800

Yigit
Keymaster

Hey,

I checked your website but it seems secure. Attached a screenshot in private content field below :)

Best regards,
Yigit

July 25, 2018 at 4:53 pm in reply to: Quick css window size #989795
Yigit
Keymaster
Hi,

Please add following code to bottom of functions.php file in Appearance > Editor
```
function av_larger_quick_css() {
  echo '<style>#avia_quick_css .avia_control textarea {
    min-height: 400px;
}
.avia_sidebar_active #avia_quick_css .avia_description {
    width: 30%;
}
.avia_sidebar_active #avia_quick_css .avia_control {
    width: 70%;
}
</style>';
}
add_action('admin_head', 'av_larger_quick_css');
```
Best regards,
Yigit
July 25, 2018 at 4:45 pm in reply to: Can Main Menu be replaced by Burger on Scroll? #989789

Yigit
Keymaster

Hi,

Could you please post WP admin logins here privately so we can look into it? :)

Cheers!
Yigit

July 25, 2018 at 4:44 pm in reply to: Could you please remove my post from your forum? #989786

Yigit
Keymaster

Hey Tyler,

We have deleted your previous post. Let us know if there is anything we can do to help!

Cheers!
Yigit

July 25, 2018 at 4:43 pm in reply to: Issue installing my template #989785

Yigit
Keymaster

Hey Ewlyn,

Thanks for contacting us!

Please try installing the theme via FTP – http://kriesi.at/documentation/enfold/how-to-install-enfold
Also, please check these links: https://ph.godaddy.com/community/Managing-WordPress/Wordpress-theme-upload-error-quot-The-link-you-followed-has/td-p/101292, https://wordpress.org/support/topic/the-link-you-followed-has-expired/

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)

Best regards,
Yigit

July 25, 2018 at 4:39 pm in reply to: Can Main Menu be replaced by Burger on Scroll? #989784

Yigit
Keymaster

Hi,

We would recommend you to start a new thread however i believe we can solve this with some small code snippets.

Your site is currently in coming soon mode. Could you please create temporary admin logins and post them here privately so we can make sure to provide you an accurate solution? Also, please do login to our forum :)

Cheers!
Yigit

July 25, 2018 at 4:36 pm in reply to: Presentation of button styled fullwidth Sub Menu #989783
Yigit
Keymaster
Hi,

Issue was related to the way you comment in Quick CSS field. Please use
```
/* Your comment here */ 
```
Instead of
```

```
Please review your website :)

Cheers!
Yigit
July 25, 2018 at 2:06 pm in reply to: Quick css window size #989688

Yigit
Keymaster

Hi,

You can simply adjust the height and width below scrollbar – https://imgur.com/a/otMjqXX

Regards,
Yigit

July 25, 2018 at 1:48 pm in reply to: Presentation of button styled fullwidth Sub Menu #989673
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit
July 24, 2018 at 6:32 pm in reply to: Can Main Menu be replaced by Burger on Scroll? #989297

Yigit
Keymaster

Hi T,

Sure! We will keep the thread open and wait to hear from you :)

Best regards,
Yigit

July 24, 2018 at 6:31 pm in reply to: Enfold Showcase #989296

Yigit
Keymaster

Hi,

@mkamir it looks really nice!
One thing i noticed is that scroll to top button and chat buttons overlap. If you would like to make adjustments on it, please feel free to start a new thread under Enfold sub forum :)

Best regards,
Yigit

July 24, 2018 at 6:28 pm in reply to: Use CSS to create diagonal color sections using skewY property #989294

Yigit
Keymaster

Hey Dave,

Could you please post a screenshot and show the changes you would like to make?

Best regards,
Yigit

July 24, 2018 at 6:25 pm in reply to: Easy Slider images size #989290

Yigit
Keymaster

Hi,

Glad Ismael could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

July 24, 2018 at 6:24 pm in reply to: Image overlay arrow #989289

Yigit
Keymaster

Hey!

I went to Enfold theme options > Advanced Styling and edited “Linked Image Overlay” and chose to display minimal styling. Please review your website :)

Best regards,
Yigit

July 24, 2018 at 6:21 pm in reply to: Button width & strange apostrophe in front of button name #989287

Yigit
Keymaster

Hi,

Glad Ismael could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 13,531 through 13,560 (of 82,620 total)

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