Hey,

I tried to login but I got following error:
“Unknown email address. Check again or try your username.”

Could you please create a new user using (Email address hidden if logged out) with Administrator role and post the login credentials here privately? :)

Cheers!
Yigit

Hey Angela,

You are already using a child theme so you can simply copy and paste the code @guenni007 posted into functions.php file of your child theme in Appearance > Editor.

If you would like us to do it for you, please create temporary WP admin logins and FTP logins and post them here privately :)

Best regards,
Yigit

Hi,

Thanks for your input @guenni007 :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Regards,
Yigit

Hi,

@zhnepi please go to https://kriesi.at/support/forum/enfold#new-post. If see a notification that your support period has expired, you can simply re-validate your existing purchase code :)

Best regards,
Yigit

Hi,

Thanks for your help @guenni007!

Best regards,
Yigit

Hey Heiko!

Glad you figured it out!

Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a new token but only enable required ones (the one I listed above and also highlighted in docs) and then insert the new token into Envato Market plugin to update the theme :)

Best regards,
Yigit

Hi,

That should be because we require more permission for Enfold theme options and Envato Market plugin requires only 3.

Could you please try generating a new token and only enable following permissions?
– View and search Envato sites (checked by default)
– Download the user’s purchased items
– List purchases the user has made

Best regards,
Yigit

Hi,

You are welcome, Veronika!
Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi Andrew,

I added following code to top of Quick CSS field in Enfold theme options > General Styling tab

.av-elegant-toggle .taglist a  {
  background: #fff;
  border-radius: 4px;
  padding: 5px 15px;
  margin: 5px;
  color: #333;
  text-decoration: none;
}
.av-elegant-toggle .taglist { margin-bottom: 20px; } 

.av-elegant-toggle .tag-seperator { display: none; }

I also disabled CSS minify temporarily on total cache plugin as it was stopping changes from reflecting on the site.

Please review your website :)

Best regards,
Yigit

Hi,

Could you please try inserting your token in Envato Market plugin – https://www.envato.com/lp/market-plugin/ and check if you receive the update then?

Best regards,
Yigit

Hi,

Thanks!

I have updated those pages as well. Please review your website :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

1- Please use Yoast SEO and upload image in Social tab – https://yoast.com/help/why-doesnt-facebook-display-an-image/

2- Please add following code to Quick CSS field in Enfold theme options > General Styling tab

@media only screen and (max-width: 480px) { 
#top #menu-item-search {
  display: none;
}
}

Best regards,
Yigit

Hi,

You can also try using your token in Envato Market plugin – https://www.envato.com/lp/market-plugin/

After updating the theme, it should work as expected. If not, please let us know :)

Best regards,
Yigit