Hi Tobi,

Thanks for contacting us!

You are currently using a very old version of Enfold and updating it to the latest version 4.5.2 would probably fix the issues you are having.

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Regards,
Yigit

Hi Robert,

Thanks for contacting us!

We are currently not accepting guest posts however we would like to keep this thread and contact you if we change our mind :)

Cheers!
Yigit

Hi,

Thanks for the info! Please see private content field below :)

Best regards,
Yigit

Hi!

Glad we could help! Please let us know if you have any other questions or issues :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

@jbub561 Please forget about this thread and refer to this post – https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options. If that does not help, please start a new thread under Enfold sub forum :)

Best regards,
Yigit

Hi,

You had a missing closing bracket in your custom CSS code. I added it and it fixed the issue. Please review your website :)

Regards,
Yigit

Hey,

Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version manually.

Regards,
Yigit

Hey Ken,

Please add Color Section element to your page – https://kriesi.at/documentation/enfold/color-section/ and set it as background image and set it to display it at Bottom Center and Tile Horizontally.

Best regards,
Yigit

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/mega-menu/.
The difference is, example site has titles and sub menu items in their mega menu and your site only has submenu items :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hey,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

.avia-slideshow-inner .image-overlay {
    display: none!important;
}

Best regards,
Yigit

Hey,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version 4.5.2. We have already fixed the issue :)

Regards,
Yigit

Hi,

Thanks for contacting us!

Please register to our support forum – https://kriesi.at/support/register/ and refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

Cheers!
Yigit

Hey!

I checked your website and it seems fine on my end. Attached a screenshot in private content field. Have you been able to figure it out? :)

Cheers!
Yigit