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Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version 4.5.6 via FTP :)
Best regards,
YigitHey,
Thanks for contacting us!
I checked your purchase code and it is not registered yet so please go to – https://kriesi.at/support/register/ and register to our support forum.
Also, please request the latest version of the theme from the person who purchased the theme for you and ask them to create a Personal Token for you so you can receive auto updates. After registering and logging in, please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version 4.5.6.Cheers!
YigitApril 29, 2019 at 4:26 pm in reply to: Quesstion about getting Isaiah 53 Explained as a digital download saysn #1095326Hey,
Thanks for contacting us!
I am not really sure if i understood your question but i think there might be some sort of misunderstanding. We only sell premium WordPress theme Enfold – https://kriesi.at/themes/enfold-overview/ and provide support to our users.
If you are looking for a powerful, flexible and user-friendly WordPress theme, please let us know so we can share more information :)
Regards,
YigitHi,
Thanks for contacting us!
You do not need to immediately activate your license and you can use the same license on your staging and production sites however we are not able to provide you a demo version. Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute the theme directly.
Please feel free to check out this Enfold tutorial video – https://www.youtube.com/watch?v=NB2JKqRL_bY to see how the theme works :)I hope that helps! Let us know if you have any other questions!
Best regards,
YigitHi,
Replied to your thread here – https://kriesi.at/support/topic/problem-with-avia-layout-architekt/. Let us continue there :)
Cheers!
YigitHey Stefan,
Thanks for contacting us!
Could you please contact your developer and ask them to provide you a Personal Token, so you can insert it in Enfold theme options to receive auto updates and a purchase code so you can register to our support forum and start new threads whenever you have a question or an issue?
After inserting Personal Token in Enfold theme options, you should be able to update the theme to the latest version. If you still have issues after updating the theme, we would ask you to start a thread so we can look into it
Cheers!
YigitHi Gareth,
Thanks for contacting us!
It is a one time fee which includes 6 months of support. After your support expires, you can choose to extend it or not but you will be receiving free updates :)
I hope that helps! Let us know if you have any other questions!
Cheers!
YigitHi,
For now the solution we have seems to be following:
1- Please add following code to bottom of Functions.php file of your child theme in Appearance > Editor
function avia_remove_woocommerce_frontend_search_params() { remove_action('woocommerce_before_shop_loop','avia_woocommerce_frontend_search_params', 20); } add_action( 'init', 'avia_remove_woocommerce_frontend_search_params');2- Then add following code to Quick CSS field in Enfold theme options > General Styling tab
#top .woocommerce-ordering { position: absolute; right: 0; margin: 0; z-index: 20; top: 0; margin-top: 10px; width: 100%; min-width: 200px; }For clarification, i used this plugin in the past and it worked fine for me. That is why i recommended it. So far this seems to be the only conflict between the theme and plugin and simply removing Enfold’s sorting options fixes the issue.
Best regards,
YigitApril 26, 2019 at 11:44 am in reply to: "File merging and compression for CSS" feature not working in Enfold Theme 4.5.5 #1094697Hi,
@crtdude i checked your thread here – https://kriesi.at/support/topic/asset-manager-class-php-merged-css/#post-1093587 and it seems like fix has worked for you :)We will keep the thread open and wait to hear from the creator of this thread.
Regards,
YigitApril 23, 2019 at 1:27 pm in reply to: TEC The Events Calendar not showing Event Map on Mobile #1093655Hi H,
We have updated Enfold to the latest version* which has events related fix included but it did not help.
Also checked if loading multiple maps was the issue but that does not seem to be the case either.I contacted The Events Calendar team and asked if they have any insights.
We will keep you updated :)
Best regards,
YigitHi,
You are currently using a very old version of the theme. Updating it to the latest version would fix the issue you are having.
You could simply ask Dreamhost to update the theme manually via FTP and that is it :)Please be aware that since you are using a very old version of the theme, you may need to reconfigure some options/settings such as header and widgets.
I hope that helps! Let us know if you have any other questions!
Regards,
YigitMerhabalar Orhan!
Thanks for contacting us!
Enfold recently turned 6 and to celebrate it with Enfold users, we will be making a special discount on the theme soon. Please subscribe to our newsletter – https://kriesi.at/newsletter to be informed when the theme is on sale :)
Best regards,
YigitHey,
Thanks for contacting us!
I search username and email you shared in our database however your client does not seem to be registered on our support forum. Maybe they tried logging in with their Envato account credentials which would not work.
Please ask purchase code from your client and use it to register to our support forum – https://kriesi.at/support/register/. After registration, you can start new threads under Enfold sub forum whenever you have a question or an issue :)
Cheers!
YigitHey,
Thanks for contacting us!
Full price is the only option however could you please double check if you are logging into the account that you have used when purchasing the theme? If you are sure, we would recommend you to contact Envato support as the theme should be available in Downloads page.
Best regards,
YigitApril 18, 2019 at 1:00 pm in reply to: Datepicker not displayed on Enfold Classic Restaurant Demo #1092422Hi,
You are welcome! I am marking this thread as resolved. If you have any other questions, please feel free to contact us again :)
Best regards,
YigitHi Balint,
Yes, that should be the reason. Please contact your hosting provider and ask them to upgrade your PHP version, preferably to 7.x.
Regards,
YigitHi,
Thanks for your feedback!
We have edited those strings. Could you please upload .mo and .po files i attached in private content field into /wp-content/themes/enfold/lang/ folder and check if translation has improved? Thanks :)Best regards,
YigitHi,
Could you please create a temporary admin login and post them here privately?
Best regards,
YigitApril 18, 2019 at 11:55 am in reply to: Datepicker not displayed on Enfold Classic Restaurant Demo #1092408Hi Arron,
Yes, if you decide to use Contact Form element, restaurant owner would simply receive emails and they would need to manually manage the reservations. We recommend booking plugins for more advanced reservation management :)
Regards,
YigitHi,
Thanks for contacting us!
Currently only theme we are developing is Enfold and you can purchase it here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi. You can check out included demos here – https://kriesi.at/themes/enfold-overview/ and import them with a single click in Enfold theme options > Demo Import tab within a few minutes.
Depending on your mockup, you can choose one of the demos and start working on your website by replacing the content. Here is a tutorial video a fellow Enfold users created – https://www.youtube.com/watch?v=NB2JKqRL_bY that shows how Enfold works. Enfold uses a drag and drop layout builder called Advanced Layout Builder so you can easily create or edit your layout without any coding knowledge.
Enfold is fully compatible with WooCommerce Bookings plugin. You can see it in action here – https://kriesi.at/themes/enfold-hotel/product/one-bedroom-suite/. If you are looking for more a simplified or a free booking plugin, you can search them on WordPress repository. We have not tested it with Enfold however you could try using this one – https://wordpress.org/plugins/wp-booking-management-system/.
I hope that helps! Let us know if you have any other questions :)
Best regards,
YigitHi,
Thanks for contacting us!
If that is the case, you might be blocked by our anti-spam system. We will forward your request to our devs.
Best regards,
YigitHi,
Thanks for contacting us!
Please update Enfold to the latest version 4.5.6 via FTP. You are now able to choose between Block editor and Classic editor in Enfold theme options :)
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Regards,
YigitApril 18, 2019 at 11:44 am in reply to: removal of community content connected to our company and our clients name #1092403Hi,
Thanks for contacting us!
We have deleted the thread :)
Let us know if there is anything we can do to help!
Best regards,
YigitHi Joey,
Thanks for contacting us and for your interested. We are currently not accepting guest posts unfortunately. We will keep your suggestion in mind in case we look for writers :)
Regards,
YigitHey Fabio,
Unfortunately that is not possible however fellow Enfold user shared his Enfold tutorial on – https://www.youtube.com/watch?v=NB2JKqRL_bY. You can see how the theme and Advanced Layout Builder works there :)
Regards,
YigitApril 17, 2019 at 3:54 pm in reply to: Datepicker not displayed on Enfold Classic Restaurant Demo #1092053Hey,
Sorry for not being more clear. You are able to add Datepicker field to Enfold’s Contact Form – https://prnt.sc/nd86az and that is what we have done on reservation page on restaurant demos.
You are welcome! Let us know if you have any other questions :)
Cheers!
YigitHi,
Even though it states that plugin takes place automatically since WordPress 4.9 – https://wordpress.org/plugins/artiss-transient-cleaner/, on my local installation i had to install it once and clear transients to receive auto updates. If you do not receive notification for upcoming update, please let us know so we can check once again with the plugin :)
Cheers!
Yigit -
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