Hi,

I do not see whitespace on these pages as well. I attached screenshots in the private content field.

If you would like to display a transparent header on those pages, please edit your pages and choose the “transparent header” option in Layout > Header visibility and transparency: https://i.imgur.com/3Zq8VyF.png :)

Cheers!
Yigit

Hey,

Could you please share a page where we can see the issue? I checked the page I shared in private content field I do not see any whitespace on top.

Also, please make sure that you are using Advanced Layout Builder > Media Elements > Advanced Layer Slider element to display your Layerslider instead of using a shortcode.

Best regards,
Yigit

Hi,

We are working on the hiccups our site currently has with certain replies. You should be able to see @guenni007’s replies. Please refer to his posts :)

@guenni007 thanks for your help! Wherever your posts may be, we always see them :)

Best regards,
Yigit

Hi,

Great! Glad Nikko could help :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hey John,

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ to update Enfold.

Best regards,
Yigit

Hey John,

We are currently updating our forums so there seems to be some hiccups :)

Here is what I wrote in my previous reply

Thanks for contacting us!

Those are default widgets. You can go to Appearance > Widgets and add your own widgets to Footer widget areas to display your own :)

Best regards,
Yigit

Hey!

Best regards,
Yigit

Hi Edwin,

Please login to your support account and go to https://kriesi.at/support/forum/enfold#new-post and re-validate your purchase code. After that you should be able to start new threads.

If it does not help, please let us know :)

Cheers!
Yigit

Hi Jelle,

Great! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

You can find it on the WordPress admin bar at the top. I attached a screenshot in private content field below :)

Regards,
Yigit

Hi Mats,

Thanks for contacting us!

Could you please go to Enfold theme options > General Styling > Fonts and try changing your fonts there and check if it helps?

If it does not, please create temporary admin logins and post them here privately so we can look into it :)

Regards,
Yigit

Hey Torge,

Thanks for contacting us!

Please check out this post: https://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/. Your previous developer should have used one of these ways to prevent updates on your installation.

Then, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options to receive auto updates.

If you do not receive the updates after inserting your Token in Enfold theme options, please install Envato Market plugin: https://www.envato.com/lp/market-plugin/ and insert your Token in plugin settings and check Themes tab for the update.

Regards,
Yigit

Hey,

Thanks for contacting us!

I tried to login once and got following error

ERROR: Too many failed login attempts. Please try again in 167 hours.

Please go to Enfold theme options > Performance > Self Hosted Videos And Audio Features (WP-Mediaelement Scripts) and choose “always load media features” and check if that helps :)

Best regards,
Yigit

Hi,

I added following code to bottom of Quick CSS field

/* Change border color of tables */ 
.main_color td {
  border-color: #ebebeb;
}

Please review your website :)

Best regards,
Yigit

Hi Beatrice ,

Please see private content field below for Enfold 5.0.1.

I will post updates here.

Regards,
Yigit