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Hi!
You are welcome! Glad we could help :)
Let us know if you have any other questions or issues!Best regards,
YigitJune 18, 2019 at 10:31 am in reply to: Code Block Element doesn't handle shortcodes properly #1111246Hey,
I checked video issue however from source code it seems to be related to “Borlabs Cookie – Cookie Opt-in” plugin you are using. This is not how video element works on Enfold by default. I attached a screenshot in private content field. Please contact plugin authors.
Cheers!
YigitHey Erik,
Could you please create temporary WP admin logins and post them here privately so we can look into it? Also, are we allowed to de-activate all active plugins for testing purposes?
Best regards,
YigitHi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Marc,
Enfold includes both de_DE and de_DE_formal language files and the one you choose for language in Settings > General should be activated.
If you do not mind, could you please correct those buggy translations using – https://wordpress.org/plugins/loco-translate/ and submit here – https://kriesi.at/support/topic/please-contribute-and-translate-enfold/ so we can include it in upcoming version of the theme? :)
Best regards,
YigitHey,
Thanks for contacting us!
Which version of PHP and Enfold are you using?
Best regards,
YigitJune 18, 2019 at 10:12 am in reply to: how can I check the version number of the downloaded zip file #1111235Hey Jürgen,
Thanks for contacting us!
1- I do not speak German but i used Google translate and i believe your question is clear to me. You can unzip the file and check style.css file inside Enfold to check the version of downloaded theme.
2- You can simply login on ThemeForest with the account you used to purchase Enfold and go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to renew your support period.
I hope that helps! Let us know if you have any other questions :)
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
#after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6 { border: none; }Best regards,
YigitHi,
I edited the code and added !important
span.av-milestone-indicator { display:none !important; }Please review your website :)
Cheers!
YigitHi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
YigitHi Marnie,
Thanks for contacting us!
We have reset your forum account. Please find your credentials in private content field below :)
Best regards,
YigitHey,
Thanks for contacting us!
Please register to our support forum – https://kriesi.at/support/register/ using your purchase code and then login and refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a personal token to insert in Enfold theme options.
Please note, if you are using an Enfold version older than 4.5, you would need to refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and manually update the theme.
I hope that helps! Let us know if you have any other questions!
Cheers!
YigitHi,
It could be cache related. Glad you figured it out and thanks for sharing your solution. Let us know if you have any other questions or issues!
Best regards,
YigitHi,
I cannot see imported icon fonts as i get “Using this feature is reserved for Super Admins. You unfortunately don’t have the necessary permissions.” error. I checked your page but did not see additional custom fonts.
Please firstly import Yelp icon by referring to this post – https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-Regards,
YigitHi,
You are welcome, Ritchie! Let us know if you have any other questions or issues and enjoy the rest of your day :)
Best regards,
YigitHi Maya,
Please make sure that your pages is published and not private. If that does not help, please start a thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitJune 17, 2019 at 11:14 am in reply to: N°3 – notification update extension dashboard but no update disable #1110975Hi,
Thanks for logins. However Editor is missing under Appearance tab therefore i could not check the files. Could you please post FTP logins here privately as well so we can access theme files on your server?
Also, we will be including the latest version of the plugin in upcoming Enfold :)Best regards,
YigitJune 17, 2019 at 11:11 am in reply to: HELP:: The site is experiencing technical difficulties #1110974Hey,
WP logins did not work for me. Could you please check them once again?
Regards,
YigitJune 17, 2019 at 11:03 am in reply to: N°3 – notification update extension dashboard but no update disable #1110971Hi!
You can use (Email address hidden if logged out) but please post login credentials here privately so any available moderator can look into it :)
Best regards,
YigitHi,
We could provide you a custom CSS code to fix socket in the bottom of the screen however i personally do not think that would be a good user experience. Instead, please edit your page and set your header to transparent. That should allow more space so socket should be visible without scrolling – https://kriesi.at/documentation/enfold/header/ :)
Cheers!
YigitHi Filipp,
I checked your website and it seems like colors you set are working. Please make sure to flush browser cache and refresh your page a few times.
If that still does not help, please post temporary WP admin logins here privately so we can look into it :)Best regards,
YigitHi,
Please use following code instead
.av-magazine-hero .av-magazine-thumbnail { border: none; } .av-magazine-hero .av-magazine-thumbnail a { background: transparent!important; }Best regards,
Yigit-
This reply was modified 5 years, 10 months ago by
Yigit.
Hi,
I checked your page however it seems like you have managed to change links? :)
I checked the first cell below grid row element with ID “la-palma-individuell”Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
.responsive #top #wrap_all .av-flex-cells .no_margin.heritage-of-the-euphrates-en_sort { padding-right: 0!important; padding-left: 0!important; }Best regards,
YigitHey Daniel,
Please add following code to bottom of functions.php file in Appearance > Editor and adjust value as needed
add_filter('avf_postgrid_excerpt_length','avia_change_postgrid_excerpt_length', 10, 1); function avia_change_postgrid_excerpt_length($length) { $length = 100; return $length; }Best regards,
YigitHey Guillaume,
Thanks for contacting us!
We will be including IE11 related fix in upcoming version. If you do not mind sharing FTP and WP admin logins here privately, we can try installing unreleased version of the theme and check if that helps with the issue you are having as well :)
Best regards,
Yigit -
This reply was modified 5 years, 10 months ago by
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