Page 385 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 11,521 through 11,550 (of 82,585 total)

← 1 2 3 … 384 385 386 … 2,751 2,752 2,753 →

Author

Posts
July 5, 2019 at 10:27 pm in reply to: Internet Explorer 11 compatability #1116086

Yigit
Keymaster

Hi @hunter_ncmed,

No, it is not available on ThemeForest yet. I have replied to your old thread here – https://kriesi.at/support/topic/general-advanced-styling-issue-with-animations-rollovers-counters/#post-1116085 and attached beta version in private content field :)

Best regards,
Yigit

July 5, 2019 at 10:26 pm in reply to: General/Advanced Styling Issue With Animations/Rollovers/Counters #1116085

Yigit
Keymaster

Hi,

Please see private content field below :)

Cheers!
Yigit

July 4, 2019 at 10:50 pm in reply to: Custom Icons blank #1115929

Yigit
Keymaster

Hi,

Glad you figured it out! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

July 4, 2019 at 3:33 pm in reply to: How can I add a button in the header section #1115819

Yigit
Keymaster

Hi,

I changed the “Primary color” in Enfold theme options > General Styling > Logo Area. That selection seem to override the selection in advanced styling setting. I will inform our devs. Please review your website :)

Best regards,
Yigit

July 4, 2019 at 3:22 pm in reply to: Spacing between tab titles on mobile #1115815

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

July 4, 2019 at 3:10 pm in reply to: Arrows from testimonial slider #1115803

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

July 4, 2019 at 2:03 pm in reply to: Arrows from testimonial slider #1115772
Yigit
Keymaster
Hi,

Excuse me i gave wrong selector, please use following code
```
#top .av-large-testimonial-slider .avia-slideshow-arrows {
    display: none !important;
}
```
This should work. If it does not, please share a link to your website as well.

Best regards,
Yigit
July 4, 2019 at 1:45 pm in reply to: Arrows from testimonial slider #1115759
Yigit
Keymaster
Hi,

If you are using a cache plugin, please flush cache and refresh your page a few times. If it does not help, please try adding !important rule as following
```
#top .av-large-testimonial-slider { display: none!important; }
```
If that still does not help, please post temporary admin logins here privately so we can look into it :)

Best regards,
Yigit
July 4, 2019 at 12:51 pm in reply to: Arrows from testimonial slider #1115743
Yigit
Keymaster
Hey Kamakshi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
#top .av-large-testimonial-slider { display: none; }
```
Best regards,
Yigit
July 4, 2019 at 12:47 pm in reply to: How can I add a button in the header section #1115742

Yigit
Keymaster

Hi!

I checked your website however button is color is blue on my end. Attached a screenshot in private content field below :)

Best regards,
Yigit

July 4, 2019 at 12:43 pm in reply to: Demo "Law" can not be imported #1115739

Yigit
Keymaster

Hi!

Glad you figured it out Morcy! Let us know if you have any other questions :)

Best regards,
Yigit

July 4, 2019 at 12:42 pm in reply to: Spacing between tab titles on mobile #1115738
Yigit
Keymaster
Hey!

Please try using following code
```
@media only screen and (max-width: 767px) { 
.avia-tab-title-padding-large .av-outer-tab-title {
    padding: 0;
}
.av-tab-arrow-container {
    display: none;
}}
```
Regards,
Yigit
July 3, 2019 at 5:25 pm in reply to: How to remove the Kriesi Facebook widget in the blog post? #1115527

Yigit
Keymaster

Hey,

Please go to Appearance > Widgets and edit widgets in Blog Overview widget area :)

Cheers!
Yigit

July 3, 2019 at 4:42 pm in reply to: Overlay Does Not Cover the Color Section Background Image #1115508

Yigit
Keymaster

Hi,

@mariafriis I noticed that you have started a thread regarding this. We will reply to it soon. Let us continue there :)

Best regards,
Yigit

July 2, 2019 at 10:25 pm in reply to: how can i hyperlink the phone number in the secondary top header? #1115289
Yigit
Keymaster
Hi,

Please add your number as following so it would show up highlighted and also it would have click to call function
```
<a href="tel:0412121212">tel:0412121212</a>
```
Cheers!
Yigit
July 2, 2019 at 10:24 pm in reply to: Can't register/login #1115288

Yigit
Keymaster

Hey Lino,

Thanks for contacting us!

Could you please post your purchase code here privately so we can reset your forum account? :)

Cheers!
Yigit

July 2, 2019 at 10:22 pm in reply to: Support Login Confirmation #1115287

Yigit
Keymaster

Hi Alan,

Thanks for contacting us!

We have reset your forum account. Please see private content field below :)

Cheers!
Yigit

July 2, 2019 at 5:51 pm in reply to: Fullscreen Slider Stop on 2nd Image #1115253

Yigit
Keymaster

Hi!

I tried enabling controls on slider however even then navigating between slides did not work. I updated Enfold to the latest beta version that did not make any difference as well.
Can we try de-activating all active plugins as well for testing purposes?

Best regards,
Yigit

July 2, 2019 at 5:09 pm in reply to: Do_shortcode doesn't work anymore #1115243

Yigit
Keymaster

Hi,

Which version of Enfold are you using? If not the latest 4.5.7, please firstly update Enfold to the latest version as we have fixed a bug with ALB shortcode on non ALB pages in the latest version so it may help. Let us know if it does not!

Best regards,
Yigit

July 2, 2019 at 3:45 pm in reply to: Help with a template #1115203

Yigit
Keymaster

Hi Paweł,

Thanks for contacting us!

Sorry to hear about your situation.

I checked your website and homepage loads fine on my end. It could be cache related so please make sure to flush cache.

Best regards,
Yigit

July 2, 2019 at 3:43 pm in reply to: Importing theme #1115199

Yigit
Keymaster

Hi,

Which demo would you like to import? Please note that you may need to install and active WooCommerce for certain demos.

Please check out – https://kriesi.at/documentation/enfold/import-demos/ for more info on importing demos :)

Regards,
Yigit

July 2, 2019 at 3:41 pm in reply to: Admin Demo Login? #1115197

Yigit
Keymaster

Hey Tim,

Thanks for contacting us!

Unfortunately we do not have such demo. Please check out this video a fellow Enfold user created – https://www.youtube.com/watch?v=NB2JKqRL_bY to see how Enfold works.

I hope that helps! Let us know if you have any other questions :)

Cheers!
Yigit

July 2, 2019 at 10:58 am in reply to: Login? #1115133

Yigit
Keymaster

Hi,

You are welcome!

You can start new threads here – https://kriesi.at/support/forum/enfold/#new-post :)

Best regards,
Yigit

July 1, 2019 at 6:11 pm in reply to: Error after recent update #1114949

Yigit
Keymaster

Hi TJ,

I updated Enfold to the latest version via FTP. Please review your website :)

Best regards,
Yigit

July 1, 2019 at 5:34 pm in reply to: Download des Band Themes #1114945

Yigit
Keymaster

Hi,

Thanks for contacting us!

After installing and activating Enfold, you can simply go to Enfold theme options > Demo Import and import any demo you like with a single click within a few minutes. You can read more about importing demos here – https://kriesi.at/documentation/enfold/import-demos/

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Cheers!
Yigit

July 1, 2019 at 5:32 pm in reply to: enfold purchase #1114943

Yigit
Keymaster

Hey,

Thanks for contacting us!

It is valid for one domain so for each project, you would need a separate license. You can read more about licenses here – https://themeforest.net/licenses/standard

If you have any other questions, please do not hesitate to contact us again :)

Cheers!
Yigit

July 1, 2019 at 5:31 pm in reply to: Price #1114942

Yigit
Keymaster

Hi Andreas,

Thanks for contacting us!

1- When you purchase a license, you get 6 months of support and lifetime updates. When your support period expires, you can choose to extend it or not, it is optional.

2- Enfold theme is for $59 on ThemeForest – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi

3- Yes, Enfold uses its own Advanced Layout Builder. You can check out this video – https://www.youtube.com/watch?v=NB2JKqRL_bY a fellow Enfold user created to see how it works.

4- Yes, however each domain requires a new license therefore for each client, you would need to purchase a separate license.

I hope that helps! Let us know if you have any other questions :)

Cheers!
Yigit

July 1, 2019 at 5:28 pm in reply to: Login? #1114941

Yigit
Keymaster

Hey Daniel,

Thanks for contacting us!

I searched our database however your username cannot be found. Please note that your Envato logins would not work on our support forum and you would need to register using your purchase code here – https://kriesi.at/support/register/.

After logging in, you can start new threads under Enfold sub forum :)

Best regards,
Yigit

July 1, 2019 at 5:26 pm in reply to: Support for Enfold Renewal Offer #1114939

Yigit
Keymaster

Hey,

I searched your email on our database however it cannot be found. Could you please share your purchase code in private content field so we can reset your forum account so you can login and start new threads under Enfold sub forum whenever you have a question or an issue?

You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/ and generate a Personal Token and insert it in Enfold theme options to receive auto updates :)

Cheers!
Yigit

July 1, 2019 at 5:24 pm in reply to: update to Incarnation wordpress theme #1114938

Yigit
Keymaster

Hi,

Thanks for contacting us!

Our older themes including Incarnation is no longer in production. You can read Kriesi’s blog post regarding our older themes here – https://kriesi.at/archives/wordpress-5-0-and-enfold-4-5-1

That being said, i attached the latest available version of Incarnation in private content field. I hope it helps!

Cheers!
Yigit
Author

Posts

Viewing 30 posts - 11,521 through 11,550 (of 82,585 total)

← 1 2 3 … 384 385 386 … 2,751 2,752 2,753 →