Page 377 – Support | Kriesi.at – Premium WordPress Themes

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September 13, 2019 at 11:00 am in reply to: Presence of external non-removable image codes within the enfold theme #1137932

Yigit
Keymaster

Hey!

I deleted the ones on your homepage. If you have the issue on other pages, please point them out :)

Cheers!
Yigit

September 13, 2019 at 10:50 am in reply to: Merhaba Yigit! (updates) #1137917

Yigit
Keymaster

Merhabalar,

– Evet, kod kullanarak yapilabilir – https://colibriwp.com/blog/scrolling-text/. Enfold theme options > Header > Extra Elements > Phone Number or small info text bolumune HTML ve Enfold theme options > General Styling > Quick CSS alanina CSS kodlarini ekleyerek kayan yazi olusturabilirsiniz

– Buyuk ekranlar ve kucuk ekranlar icin 2 farkli element kullansaniz ve elementin “screen options” sekmesi altindan ekran boyutune gore saklasaniz veya gosterseniz sorunu cozuyor mu dener misin? :)

– Header’da 2 logo cok talep edilen bir ozellik degil malesef ama header widget alani kullanarak headerin sagina 2. bir logo eklenebilir – https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Bu bahsettiklerimin uygulamasinda destek lazimsa lutfen haberdar et :)

Best regards,
Yigit

September 13, 2019 at 10:39 am in reply to: Update Enfold #1137906

Yigit
Keymaster

Hi,

I just tried updating from 4.6.1 to 4.6.2 on my local installation and it worked. Then i tried with your personal token and it did not work. So it has to be related to your personal token. Please regenerate – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure to set all required tokens.

Best regards,
Yigit

September 13, 2019 at 9:58 am in reply to: Medical demo Icon not working #1137872

Yigit
Keymaster

Hi,

I attached medical icon pack in private content field. You can simply go to Enfold theme options > Import & Export tab and import icons fonts – https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-

Best regards,
Yigit

September 13, 2019 at 9:41 am in reply to: Merhaba Yigit! (updates) #1137858

Yigit
Keymaster

Merhabalar,

WooCommerce ile ilgili olan ozellikler icin acikcasi en iyisi bu – https://www.spiderflystudios.com/shop/coding/custom-enfold-layout-elements/ gibi harici eklentiler kullanmaniz.
Ornegin favorilere eklemeyi wishlist eklentisini kullanarak yapabilirsiniz – https://woocommerce.com/products/woocommerce-wishlists/ veya https://wordpress.org/plugins/ti-woocommerce-wishlist/. WooCommerce kullanimi cogu kullaniciya gore degisiklik gosterdigi icin tema icinde degisiklik yapmak pek yanastigimiz bir sey degil malesef. WooCommerce modifikasyonlar icin cok uygun. Eger cok karmasik degilse talepleriniz yardimci olmaya calisabilirim :)

Grid Row kenarinda beyaz bosluklar olmamasi icin benzer tasarimi Color Section elementi kullanip icine eklediginiz column elementlerini duzenleyip bosluksuz kullanabilirsiniz.

Tekli urunleri yeni sekmede acma konusunda yardimci olabiliriz eger sayfanizin linkini paylasabilirseniz :)

Mizanpaj elementlerinde degisiklik cok sik olmasada icerik elementlerine eklentiler gelecek. Element olarak talebiniz var mi?

Best regards,
Yigit

September 11, 2019 at 10:18 pm in reply to: Can't register our purchase as 'already used' #1137267

Yigit
Keymaster

Hey Andrew,

Thanks for contacting us!

We have updated your forum account. Please see private content field below.

Cheers!
Yigit

September 11, 2019 at 10:11 pm in reply to: Problem with demo import #1137266

Yigit
Keymaster

Hey,

Imported demo. Please review your website.

Regards,
Yigit

September 11, 2019 at 5:56 pm in reply to: Medical demo Icon not working #1137129

Yigit
Keymaster

Hi,

If you received such error during import, that must be related to your server configuration.

Could you please register to our support forum – https://kriesi.at/support/register/, login and post FTP and WP admin logins here privately so we can look into it? Also, if it is a fresh site, can we reset it?

Regards,
Yigit

September 11, 2019 at 5:03 pm in reply to: Can't get rid of X Theme #1137105

Yigit
Keymaster

Hi,

SiteGround has cPanel. If you do not mind, could you please share cPanel logins?

If you do not know your cPanel logins, SiteGround can provide them to you. Using cPanel, we can access the files on your server and login to WordPress.

Best regards,
Yigit

September 10, 2019 at 7:18 pm in reply to: Can't get rid of X Theme #1136721

Yigit
Keymaster

Hi,

These did not work as well. Just to be clear, this is not for WordPress logins. Your staging site is protected so only those with logins can see your website and WordPress login page.
This might be default on staging sites so if you do not know those logins, please contact your hosting provider and they should be able to provide :)

Best regards,
Yigit

September 10, 2019 at 5:20 pm in reply to: Can't get rid of X Theme #1136629

Yigit
Keymaster

Hi,

FTP logins worked however i am only seeing ftpquota file and nothing else. We might be able to figure it out without needing FTP logins but htaccess logins did not work again. I attached a screenshot to show which one i mean. Could you please check once again? :)

Best regards,
Yigit

September 10, 2019 at 4:54 pm in reply to: Can't get rid of X Theme #1136609

Yigit
Keymaster

Hi,

Authorization is required for your staging site so i could not login. Could you please post those logins as well? And please share FTP password as well :)

Best regards,
Yigit

September 9, 2019 at 9:52 pm in reply to: Can't get rid of X Theme #1136217

Yigit
Keymaster

Hi Lee,

Thanks!
Yes, that would definitely be better. I checked Enfold version and it is very old. Please also update Enfold to the latest version via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp.

We will be waiting to hear from you :)

Best regards,
Yigit

September 9, 2019 at 5:41 pm in reply to: Can't get rid of X Theme #1136144

Yigit
Keymaster

Hey,

Welcome back! :)

Page builder might be installed as a stand alone plugin such as Elementor so please check plugins.

If that does not help, please post temporary admin logins here privately so we can look into it :)

Regards,
Yigit

September 9, 2019 at 4:40 pm in reply to: API Key in älterer Version #1136115

Yigit
Keymaster

Hi Andreas,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP. You can login on ThemeForest with the account you purchased Enfold and go to Downloads page to download the latest version of the theme :)

Best regards,
Yigit

September 9, 2019 at 3:55 pm in reply to: Merhaba Yigit! (updates) #1136086

Yigit
Keymaster

Merhabalar,

Yaz aylarinda bolca duzeltme, gelistirme ve ozellikle Avrupa ulkelerinde ciddi bir konu olan cerezler uzerinde calismalar yaptik daha fazla beklememek icinde bu guncellemeyi yayinladik. Yeni demolari onumuzdeki kucuk guncellemelere dahil edecegiz.

Ne gibi ozellikler bekliyorsun, paylasabilir misin? Hem bizede feedback olur :)

Best regards,
Yigit

September 6, 2019 at 6:24 pm in reply to: Downloading the latest update #1135052

Yigit
Keymaster

Hi,

Due to our agreement with Envato/ThemeForest, we are not able to directly sell or distribute theme. Therefore theme needs to be downloaded from ThemeForest. Since you have the license, hopefully Envato support might help :)

Best regards,
Yigit

September 6, 2019 at 5:22 pm in reply to: 1 Enfold Lizenz für 2 Domains, die 1 Person gehören? #1135010

Yigit
Keymaster

Hi Arno,

Thanks for contacting us!

You can purchase the license on behalf of your client or they can purchase it themselves.
If you are going to purchase for them, please make sure to insert Personal Token in Enfold theme options, so they will receive auto updates :)

Let us know if you have any other questions!

Regards,
Yigit

September 6, 2019 at 3:08 pm in reply to: oversætelse #1134953

Yigit
Keymaster

Hi,

Thanks for contacting us!

We sell premium WordPress theme Enfold – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 and provide support to our users.

I believe you might have found our link on one of our users website, as we do not provide translation services :)

Cheers!
Yigit

September 6, 2019 at 2:54 pm in reply to: Support Renewal Only #1134943

Yigit
Keymaster

Hi,

I will inform Kriesi :)

Best regards,
Yigit

September 6, 2019 at 12:41 pm in reply to: Support Renewal Only #1134905

Yigit
Keymaster

Hi,

Thanks for contacting us!

Purchase and download processes are managed by Envato. Please contact Envato support and request a refund – https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
After requesting for a refund, please let us know so we can process it :)

Cheers!
Yigit

September 6, 2019 at 12:37 pm in reply to: Header and support #1134900

Yigit
Keymaster

Hey Jonas,

Thanks for contacting us!

You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and then you can start new threads under Enfold sub forum whenever you have a question or an issue – https://kriesi.at/support/forum/enfold/#new-post

You can go to Enfold theme options > Header > Header Layout and choose “hide both” in Header Title and Breadcrumbs.

Best regards,
Yigit

September 6, 2019 at 12:35 pm in reply to: Enfold #1134899

Yigit
Keymaster

Hi,

Please contact your service provider who bought the theme for you and ask for the latest version of the theme, “purchase code” and “personal token”.

Using your purchase code you can register to our support forum – https://kriesi.at/support/register/ and start new threads whenever you have a question or an issue.

Since you are using a very old version of the theme, you would need to update to the latest version via FTP. Then you can insert Personal Token into Enfold theme options to receive auto updates.

Best regards,
Yigit

September 6, 2019 at 10:23 am in reply to: logo #1134864

Yigit
Keymaster

Hi,

You do not need to use an additional plugin for such feature. Please refer to this post – https://kriesi.at/documentation/enfold/menu/#one-page-menu

Best regards,
Yigit

September 6, 2019 at 10:09 am in reply to: Error after update #1134858

Yigit
Keymaster

Hi Alex!

We have released Enfold 4.6.1 yesterday. Could you please update to that version? :)

Regards,
Yigit

September 6, 2019 at 9:57 am in reply to: Enfold + Youzer Integration #1134854

Yigit
Keymaster

Hi Youssef,

Please see private content field below :)

Best regards,
Yigit

September 5, 2019 at 4:30 pm in reply to: Programming #1134488

Yigit
Keymaster

Hi,

Kriesi is a pretty busy person as you could imagine therefore i will try and reply your questions.

Enfold was designed first and then coded but Enfold demos (except for Enfold default demo) were designed in browser.

As you probably know, there are so many authors submitting items. So making sure your theme stands out from others would be in your favor :)

Best regards,
Yigit

September 5, 2019 at 4:21 pm in reply to: GPDR-checkbox for contact forms missing since 4.6 update #1134480

Yigit
Keymaster

Hi,

@colorit2 Thanks for sharing!

In case anyone is having this issue, please make sure to update Enfold to 4.6.1 :)

Regards,
Yigit

September 5, 2019 at 4:16 pm in reply to: Enfold + Youzer Integration #1134477

Yigit
Keymaster

Hey Youssef,

Thanks for contacting us!

We can provide you a copy of Enfold however please note that Enfold is not compatible with BuddyPress :)

Regards,
Yigit

September 5, 2019 at 4:15 pm in reply to: Questions about enfold (construction) #1134476

Yigit
Keymaster

Hi,

You are welcome!

You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and then start new threads whenever you have a question or an issue under Enfold sub forum :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 11,281 through 11,310 (of 82,585 total)

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