Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1152073

    Hello,
    I have created the advanced layer slider, and It’s not visible on the iPhone, however, there is a huge space I guess its the space for slider itself.
    My current Enfold Theme Version Number is 4.6.3.1

    I haven’t installed any plugin just the contact form 7 is installed.

    Thank You

    • This topic was modified 4 years, 5 months ago by LearnSAP.
    #1152697

    Hey LearnSAP,

    Sorry for the late reply, I tried loading your site in an iphone x emulator and the slider seems to load fine there. Is this happening only on an actual device? If so then which browser are you using?

    Best regards,
    Rikard

    #1152816

    Hello Rikard,
    Thankyou for your reply. I tested it on iPhone 7, and iPhone X both and it’s not visible there. I tested it on safari and chrome both browsers.

    #1154684

    Hi,

    I replaced /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and that fixed the issue.
    Fix will be included in upcoming update. Please review your website :)

    Best regards,
    Yigit

    #1257234

    Hi,

    I have exactly the same issue. I’m using Enfold version 4.7.6.4
    It ‘s visible on Android phones but not on iPhones/Pads.

    Please see screen shots here

    Best regards,

    Steven

    #1257506

    Hi Steven,

    I checked your site in an iphone emulator but I couldn’t reproduce the problem. Which model and browser are you using when this problem happens?

    Best regards,
    Rikard

    #1261018

    Hi Rikard,

    Sorry for the late reply. I changed the z-index of the layerslider and now it works fine.

    Cheers,

    Steven

    #1261176

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Advanced Layer Slider Not visible on iPhone’ is closed to new replies.