Page 323 – Support | Kriesi.at – Premium WordPress Themes

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February 4, 2020 at 3:22 pm in reply to: Confirm Button not shown in Safari #1181303

Yigit
Keymaster

Hi,

You are welcome, glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 3:22 pm in reply to: Adding link coding not working #1181302
Yigit
Keymaster
Hey,

Thanks for contacting us!

Could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

You can add following code to Quick CSS in Enfold theme options > General Styling tab to bring “availability” button inline with date fields
```
.ftb-widget .ftb-bookingWidget__inner {
    align-items: center;
}
```
Best regards,
Yigit
February 4, 2020 at 3:16 pm in reply to: Add custom meta tags #1181299

Yigit
Keymaster

Hi,

Glad Rikard could help!

Let us know if you have any other questions or issues :)

Best regards,
Yigit

February 4, 2020 at 3:15 pm in reply to: Customize Woocommerce Category Pages #1181298

Yigit
Keymaster

Hey,

Yes, you can change them in Settings > Permalinks :)

Regards,
Yigit

February 4, 2020 at 3:15 pm in reply to: How to make round images in product list to square? #1181296
Yigit
Keymaster
Hi Max,

I changed the code to following one
```
.av-catalogue-image, .avia-post-nav .entry-image img {
    border-radius: 0;
}
```
Please review your website :)

Cheers!
Yigit
February 4, 2020 at 3:12 pm in reply to: Enfold 4.7.2 causing massive SQL usage #1181295

Yigit
Keymaster

Hi,

Did you have merging of files enabled in Enfold theme options > Performance tab?

Could you please create a testing environment and update Enfold there and check if disabling merging helps?

Best regards,
Yigit

February 4, 2020 at 3:07 pm in reply to: display problem masonery label #1181294

Yigit
Keymaster

Hey,

Do you have “landscape” tag in your portfolio item? I believe you do. Please edit your portfolio item and delete “landscape” tag :)

Best regards,
Yigit

February 4, 2020 at 3:04 pm in reply to: Changing Sizes for Responsive H1 Title Fonts #1181292

Yigit
Keymaster

Hey,

Thanks for contacting us!

You can edit your Text Block element and under Styling tab you can adjust font size on various screen sizes – https://imgur.com/a/y9E8FTP

I checked your website however your headings are not small on my end. Could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

February 4, 2020 at 2:59 pm in reply to: Hello world – #1181289

Yigit
Keymaster

Aloha,

Thanks for contacting us! :)

Could you please post FTP and WP admin logins here privately so we can look into it?

Cheers!
Yigit

February 4, 2020 at 2:56 pm in reply to: Widget to mobile menu #1181288

Yigit
Keymaster

Hey,

Could you please try using a plugin such as this one – https://wordpress.org/plugins/shortcode-in-menus/?

Cheers!
Yigit

February 4, 2020 at 2:52 pm in reply to: Spiffy Studio saying hi #1181285

Yigit
Keymaster

Hey Dario,

Thanks for contacting us!

We have forwarded your offer to Kriesi. If interested, we will contact you :)

Best regards,
Yigit

February 4, 2020 at 12:14 pm in reply to: WooCommerce product page tabs #1181238
Yigit
Keymaster
Hi,

I added following code to bottom of Quick CSS field
```
#top div div.product .woocommerce-tabs ul.tabs li a {
    padding: 9px 20px 9px 20px;
}
```
Please review your website :)

Best regards,
Yigit
February 4, 2020 at 12:01 pm in reply to: How to make round images in product list to square? #1181233
Yigit
Keymaster
Hi,

I added following code to bottom of Quick CSS field
```
.avia-post-nav .entry-image img {
    border-radius: 0;
}
```
Please review your website :)

Best regards,
Yigit
February 4, 2020 at 12:16 am in reply to: Set external product link to open in new tab? #1181104

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution :)

Let us know if you have any other questions or issues!

Best regards,
Yigit

February 4, 2020 at 12:15 am in reply to: How to make round images in product list to square? #1181103

Yigit
Keymaster

Hi,

Could you please post username as well? :)

Best regards,
Yigit

February 3, 2020 at 5:41 pm in reply to: Changing the images on the enfold free lance theme? #1181001

Yigit
Keymaster

Hey,

Yes, you can change background colors as well :)

Let us know if you have any other questons!

Cheers!
Yigit

February 3, 2020 at 5:32 pm in reply to: WooCommerce product page tabs #1180998

Yigit
Keymaster

Hey Sonja!

Thanks for contacting us!

Could you please post a link to your page where we can see the issue?

Regards,
Yigit

February 3, 2020 at 4:45 pm in reply to: How to make round images in product list to square? #1180990

Yigit
Keymaster

Hey Max,

Thanks for contacting us!

Could you please post a link to your page and point out the images so we can make sure to provide you an accurate solution? :)

Regards,
Yigit

February 3, 2020 at 4:39 pm in reply to: fixed Logo and Menue in mobile device #1180988

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile :)

Best regards,
Yigit

February 3, 2020 at 4:39 pm in reply to: scroll-top-link not disapear in mobile device #1180986

Yigit
Keymaster

Hi,

You are welcome, glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 3, 2020 at 4:38 pm in reply to: Can't Update #1180983

Yigit
Keymaster

Hey!

Glad Victoria could help! Let us know if you have any other questions or issues :)

Best regards,
Yigit

February 3, 2020 at 4:37 pm in reply to: Set external product link to open in new tab? #1180982

Yigit
Keymaster

Hey,

Could you please go to Enfold theme options > Performance and check if “Load jQuery in your footer” is enabled? If enabled, please try disabling it and check if that helps.

We have made improvements on “Load jQuery in your footer” button which will be available in upcoming version so if disabling helps, you can enable it once again after updating the theme :)

Regards,
Yigit

February 3, 2020 at 4:28 pm in reply to: scroll-top-link not disapear in mobile device #1180974

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/footer/#display-scroll-to-top-button-mobile.
After applying the changes, please make sure to flush cache and refresh your page a few times :)

Best regards,
Yigit

February 3, 2020 at 4:04 pm in reply to: Avia not loading #1180965

Yigit
Keymaster

Hi,

You are welcome, glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 3, 2020 at 4:01 pm in reply to: Avia not loading #1180961

Yigit
Keymaster

Hi Mike,

No, i did not notice any other issues. I tried to delete them but it did not work. You can delete theme in /wp-content/themes/ via FTP. But please check style.css files inside /enfold/ folder to make sure you are deleting correct versions :)

Cheers!
Yigit

February 3, 2020 at 3:59 pm in reply to: Which Color scheme …?? #1180959

Yigit
Keymaster

Hey Danny,

1- I still believe there might be an issue with your database as there should not be such issue. Do you have this issue on your other sites as well?
2- You could choose one of the color schemes #3 however that would update the colors you defined in Enfold theme options > General Styling.
3- Color value on buttons is #c3512f which is used in Enfold Classic and Boxed Orange color schemes so you might be using one of those. I am guessing it is Enfold Classic color scheme.

Regards,
Yigit

February 3, 2020 at 3:45 pm in reply to: Avia not loading #1180953

Yigit
Keymaster

Hi,

I de-activated “AX Social Stream” plugin and it helped. I noticed there is a new version of plugin. Please try updating as it may help. If it does not, please contact plugin authors.

Please review your website :)

Cheers!
Yigit

February 3, 2020 at 3:15 pm in reply to: Avia not loading #1180944
Yigit
Keymaster
Hey,

Can we delete older versions of theme as well?

Best regards,
Yigit
- This reply was modified 6 years ago by Yigit.
February 3, 2020 at 3:07 pm in reply to: Problem with Cookie Modal #1180941

Yigit
Keymaster

Hey,

Could you please contact your hosting provider and ask them to whitelist api.envato.com. They might be blocking it for security reasons.

Another user who was having the same issue contacted their hosting provider and replied:

our hoster has updated the Linux distribution of the server.
The cause of the problem was probably the incompatibilities of the versions of OpenSSL with cURL.

Now the token API works :-)

This happens when there is connection issue between your host and Envato API. This is not related to Enfold, it is related to server settings.

Regards,
Yigit

February 3, 2020 at 2:59 pm in reply to: Avia not loading #1180938

Yigit
Keymaster

Hi,

I just checked your website and ALB loads fine on my end. Attached a screenshot in private content field below. Have you figured it out?

I noticed you have 3 Enfold installations in total. Please delete older versions and keep only the latest version.

Regards,
Yigit
Author

Posts

Viewing 30 posts - 9,661 through 9,690 (of 82,620 total)

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