Page 291 – Support | Kriesi.at – Premium WordPress Themes

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April 23, 2020 at 8:27 am in reply to: How to set a font (that is not in the enfold set) to h2? #1206463

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

April 23, 2020 at 8:27 am in reply to: Social media icons on mobile #1206462

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it? There might be an error in your custom CSS code.

Best regards,
Yigit

April 22, 2020 at 11:01 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1206391

Yigit
Keymaster

Hi,

Perhaps your friend is using a 13 inch Macbook? I am using 15 inch. That is the only difference :)

Best regards,
Yigit

April 22, 2020 at 10:17 pm in reply to: How to set a font (that is not in the enfold set) to h2? #1206385

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts :)

Best regards,
Yigit

April 22, 2020 at 4:45 pm in reply to: Custom [av_privacy_link] link #1206261

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

April 22, 2020 at 4:44 pm in reply to: German Website, enfold english #1206260

Yigit
Keymaster

Hi,

Glad you figured it out :)

Best regards,
Yigit

April 22, 2020 at 3:45 pm in reply to: Enfold problem with the edit of any page #1206235

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#shortcode-parser and enable auto repair function and update your page.

Best regards,
Yigit

April 22, 2020 at 3:42 pm in reply to: Custom [av_privacy_link] link #1206233

Yigit
Keymaster

Hey,

You can use the shortcode as following
[av_privacy_link page_id="your custom page id"]your custom page title[/av_privacy_link]
and add page ID of your custom page in page_id field :)

Regards,
Yigit

April 22, 2020 at 3:40 pm in reply to: Custom socket menu for mobile #1206229

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

April 22, 2020 at 3:39 pm in reply to: Existing site developement copy #1206226

Yigit
Keymaster

Hi,

Glad to hear :)

You are welcome! You too have a nice day :)

Best regards,
Yigit

April 22, 2020 at 3:38 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1206224

Yigit
Keymaster

Hi,

Sure, please see private content field below :)

Best regards,
Yigit

April 22, 2020 at 1:34 pm in reply to: Existing site developement copy #1206182

Yigit
Keymaster

Hi Erik,

Thanks for contacting us!

Yes, you can use the same license on your staging server as well.

Let us know if you have any other questions :)

Cheers!
Yigit

April 22, 2020 at 1:18 pm in reply to: Custom socket menu for mobile #1206178
Yigit
Keymaster
Hi,

You may need to add !important rule in style.css file of your child theme as following
```
@media only screen and (max-width: 480px) {
#socket .sub_menu_socket li {
    float: none !important;
    margin-bottom: 10px !important;
}}
```
Best regards,
Yigit
April 22, 2020 at 1:00 pm in reply to: column issues #1206172
Yigit
Keymaster
Hey,

Thanks for contacting us!

You have following custom CSS code
```
.avia-builder-el-16 {
    margin-top: 70px;
}
```
Do you remember why you have added it? You can simply edit column element and give it a custom CSS class (“my-class”) in Advanced tab and apply CSS changes to only that element.
```
.my-class {
    margin-top: 70px;
}
```
Now it is being applied globally :)

Regards,
Yigit
April 22, 2020 at 12:54 pm in reply to: German Website, enfold english #1206170

Yigit
Keymaster

Hi,

Thanks for contacting us docperi :)

Could you please make sure that WordPress language is set to German in Settings > General? You might have changed the language to German on your user account but site might be still in English :)

Regards,
Yigit

April 22, 2020 at 12:44 pm in reply to: Problem with logo size (scrolling) with split menu #1206166

Yigit
Keymaster

Hey,

I believe this issue was resolved in this thread – https://kriesi.at/support/topic/logo-doesnt-rescale-while-scrolling/.
Please let us know if you need further assistance :)

Regards,
Yigit

April 22, 2020 at 12:43 pm in reply to: Logo doesn´t rescale while scrolling #1206164

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

April 22, 2020 at 12:42 pm in reply to: white space top view movil #1206163

Yigit
Keymaster

Hi,

I am getting “Error -157: invalid reply from server” error when I try to connect.

Cheers!
Yigit

April 22, 2020 at 12:36 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1206160

Yigit
Keymaster

Hey,

I just checked your website on Safari 13.1 and it shows up fine on my end. Attached a screenshot in private content field below. One of our devs has also confirmed that your site looks fine on her end.

If your friend is using Safari extensions, please ask them to temporarily disable them and check if that helps.

Regards,
Yigit

April 22, 2020 at 11:43 am in reply to: Logo doesn´t rescale while scrolling #1206147
Yigit
Keymaster
Hi,

Please try changing the code in functions.php file to following one
```
function add_decrease_logo(){
if(!wp_is_mobile()){
?>
<script>
jQuery(window).scroll(function(){
if(jQuery(this).scrollTop() > 200) {
		jQuery('.logo img').addClass('decreased');
	} else {
		jQuery('.logo img').removeClass('decreased');
	}
});
</script>
<?php
}
}
add_action('wp_footer', 'add_decrease_logo');
```
Best regards,
Yigit
April 22, 2020 at 10:59 am in reply to: Change title Captcha #1206131

Yigit
Keymaster

Hi,

You are welcome, Franz! Let us know if you have any other questions or issues :)

Best regards,
Yigit

April 22, 2020 at 10:53 am in reply to: Change colour in Mailchimp Form when signed in a second time #1206127

Yigit
Keymaster

Hi,
You are welcome, Sabine! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

April 22, 2020 at 10:50 am in reply to: Custom socket menu for mobile #1206123
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please add following code to bottom of Quick CSS field in Enfold theme options > General Styling
```
@media only screen and (max-width: 480px) {
#socket .sub_menu_socket li {
    float: none;
    margin-bottom: 10px;
}}
```
Best regards,
Yigit
April 22, 2020 at 10:43 am in reply to: HTTP ERROR 500 when activating the theme #1206120

Yigit
Keymaster

Hi,

Could you please contact your hosting provider and ask them to increase “max_input_time” to “1000” and try once again? It currently seems to be set to “-1”.

Best regards,
Yigit

April 22, 2020 at 10:31 am in reply to: Change colour in Mailchimp Form when signed in a second time #1206116
Yigit
Keymaster
Hey Sabine,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
#top .av-form-error-container {
    color: white;
    border-color: white;
}
```
Best regards,
Yigit
April 22, 2020 at 10:29 am in reply to: Support #1206114

Yigit
Keymaster

Hey Stepan,

Thanks for contacting us!

We have been supporting Enfold for 7 years now and since it is the most popular theme of ours, we are not planning to stop supporting in foreseeable future :)

Yes, that would be possible with some small customizations :)

I hope that helps! Let us know if you have any other questions!

Best regards,
Yigit

April 22, 2020 at 10:27 am in reply to: white space top view movil #1206112

Yigit
Keymaster

Hey,

I am getting redirection error. Could you please post FTP logins here privately as well?

Best regards,
Yigit

April 22, 2020 at 10:01 am in reply to: How to set a font (that is not in the enfold set) to h2? #1206103

Yigit
Keymaster

Hey Anna,

Thanks for contacting us!

Please go to Enfold theme options > Advanced Styling and edit “H2” tagged elements :)

Best regards,
Yigit

April 22, 2020 at 9:38 am in reply to: Blocksatz im Text #1206087

Yigit
Keymaster

Hi,

Glad you figured it out! Let us know if you have any other questions or issues.

Best regards,
Yigit

April 22, 2020 at 9:37 am in reply to: Delete the 0 Comments and Date Line in Blog #1206085

Yigit
Keymaster

Hi,

You are welcome, Rene! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 8,701 through 8,730 (of 82,585 total)

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