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Hi Josephine,
Thanks for the update.
I checked your website however I cannot reproduce the issue. Your homepage was briefly broken but I enabled ALB debugging mode (https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode) and updated your page and that fixed the issue. Editing the page doesn’t break it.
Could you please check if you are able to reproduce the issue? If you can, please let us know the steps and point out the page you’re working on.
Best regards,
YigitHi,
If you experience the issue again, please try deactivating all active plugins and check if that helps. When another user had this issue, it turned out to be a plugin conflict. If it doesn’t, please feel free to start a new thread.
You are welcome. Let us know if you have any other questions and enjoy your weekend!
Best regards,
YigitHi,
Thanks for the update.
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi,
Our forums are pretty busy at the moment so our response time is longer than the usual. We are working to reduce the response times.
I tried to fix the issues on a private testing page. I attached the link in private content field.
Updating the page after enabling the Auto Repair function in shortcode parser fixed most of the issues but it didn’t fix the separators. I deleted the broken separators and confirmed that adding elements from Advanced Layout Builder works correctly now and doesn’t break the layout on the test page.
Please review the test page I created and if everything is fine on it, copy its shortcode and replace it on your main page.
If something is still not right, please reproduce the issue on it and let us know. Revisions are enabled on your installation, so we can revert back to working version and compare the shortcodes to find out the issue.
Also, I noticed a closing curly bracket in your inline CSS (attached a screenshot in private content field). I’m not sure if they broke your layout but please make sure they aren’t in your inline CSS.
Best regards,
YigitMarch 10, 2023 at 4:21 pm in reply to: PayPal Smart Buttons and Burger Menu (Mobile) Not Working #1400728Hey,
I’m sorry for the delayed response.
1. I tested your website on Safari, Chrome, Opera, and Firefox on Mac and Safari on iPhone but the PayPal buttons show up fine on my end. I attached a screenshot in the private content field.
2. I checked your mobile menu on my iPhone and it shows up and works fine for me. I attached a screenshot of it in the private content field as well.
Have you figured out the issues already?
Best regards,
YigitHi,
Great! Thanks for the update!
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHey Josephine,
Your website doesn’t load on my end at the moment.
Please let us know when it’s up and we’ll inspect the issue.
Regards,
YigitHi,
Your website doesn’t on my end at the moment.
Please try configuring the options in Enfold theme options > Performance tab and consider using a cache plugin.
Cheers!
YigitHi Josephine,
Please go to Enfold theme options > General Styling > Typography and edit “Default Content Font Size”.
Regards,
YigitHey Josephine,
Thanks for the update!
Please let us know if we can mark this thread as resolved or if you need further assistance.
Best regards,
YigitHi Josephine,
The login page doesn’t load on my end. I tried with the “wp” subdomain as well. Could you please check the link once again?
It looks like all of your text on the backend are bold. So I think there might be an unclosed Strong tag on your page, possibly in the “Unsere Leistungen” section, that’s causing the issue.
Please send us a working login link and we’ll look into it :)
Best regards,
YigitHi Martin,
Could you please send a screenshot of the warning you are getting?
We are going to forward this thread to our developers.
Best regards,
YigitHi,
Please create a staging copy of your site, upgrade to PHP version 8.0, and post temporary FTP and WP admin logins here privately so we can look into it.
Cheers!
YigitHi,
Glad Ismael could help!
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi,
You are welcome!
Let us know if you have any other questions and enjoy the rest of your day!Best regards,
YigitHey,
Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
.big-preview .image-overlay .image-overlay-inside::before { border-radius: 0; left: 25px; width: 50px; height: 50px; line-height: 50px; top: 60px; } #top .big-preview .image-overlay { width: 60px !important; left: auto !important; right: 0; overflow: visible !important; opacity: 0.85 !important; }
Best regards,
YigitMarch 10, 2023 at 3:21 pm in reply to: Randomly sort order of portfolio items in portfolio grid and pagination #1400709Hey Tom,
I’m afraid that’s not easily possible. If this is something important for you, please consider to hire a freelancer for the task.
Best regards,
YigitHi,
I tested your website on Google Mobile-Friendly Test and it says “Page is usable on mobile”. I attached the result link in the private content field.
Regards,
YigitHey,
Does removing the link using CSS work for you? If it does, please replace the code I posted here: https://kriesi.at/support/topic/turn-links-into-headings-in-menu/#post-1400694 with the following
#top #header .mega_menu_title a { font-weight: bold; font-size: 18px; margin-bottom: 5px; pointer-events: none; }
Regards,
YigitHey Alan,
We’d recommend you create a subdomain, such as the “clientsite.yoursite.com”, and install the theme there if that’s possible to avoid having license issues.
Best regards,
YigitHi Alan,
Thanks for the update!
Let us know if you have any other questions and enjoy your weekend :)
Best regards,
YigitHey,
You can do that by adding a new Custom Link with # for URL in Appearance > Menus. You can replace your existing menu items with the new custom links :)
Regards,
YigitHi,
Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
#top #header .mega_menu_title a { font-weight: bold; font-size: 20px; margin-bottom: 5px; }
Cheers!
YigitHi Diana,
Thanks for reaching out to us!
Please feel free to post your questions here and will gladly answer them.
Regards,
YigitHey Santiago,
Please go to Enfold theme options > Main Menu and disable “Append Search Icon To Main Menu”.
Best regards,
YigitHi,
Please contact your hosting provider and ask them to enable the PHP ZipArchive Extension. You should be able to import demos after that.
Let us know if enabling the PHP ZipArchive Extension doesn’t help.
Best regards,
YigitHey Heino,
Enfold 3.0.5 is a very old version of Enfold and is not compatible with WordPress 6.x and PHP 8.x.
You can log in on ThemeForest with the account you used when purchasing Enfold, go to the Downloads page to download the latest version, and update the theme: https://kriesi.at/documentation/enfold/theme-update/
If you don’t have access to the ThemeForest account, you’re going to need to create an account and purchase a new license.
I hope this helps. Let us know if you have any other questions!
Best regards,
YigitHey Tom,
This might be an incompatibility issue as the Abundance theme was discontinued back in 2018. I attached the latest available version in the private content field. Please note even the latest version of Abundance is not compatible with the most recent WordPress and PHP versions.
If you’d be interested in a more modern, flexible, and user-friendly theme, we’d recommend Enfold: https://kriesi.at/themes/enfold-overview/
Best regards,
Yigit -
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