Forum Replies Created

Viewing 30 posts - 691 through 720 (of 82,586 total)
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  • in reply to: serious bug #1401003

    Hi Josephine,

    Thanks for the update.

    I checked your website however I cannot reproduce the issue. Your homepage was briefly broken but I enabled ALB debugging mode (https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode) and updated your page and that fixed the issue. Editing the page doesn’t break it.

    Could you please check if you are able to reproduce the issue? If you can, please let us know the steps and point out the page you’re working on.

    Best regards,
    Yigit

    in reply to: google search console page negative #1400758

    Hi,

    If you experience the issue again, please try deactivating all active plugins and check if that helps. When another user had this issue, it turned out to be a plugin conflict. If it doesn’t, please feel free to start a new thread.

    You are welcome. Let us know if you have any other questions and enjoy your weekend!

    Best regards,
    Yigit

    in reply to: License #1400757

    Hi,

    Thanks, Alan! You too enjoy your weekend :)

    Best regards,
    Yigit

    in reply to: Trouble importing theme_dashboard and FTP #1400756

    Hi,

    Thanks for the update.

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Saving Corrupts Page #1400755

    Hi,

    Our forums are pretty busy at the moment so our response time is longer than the usual. We are working to reduce the response times.

    I tried to fix the issues on a private testing page. I attached the link in private content field.

    Updating the page after enabling the Auto Repair function in shortcode parser fixed most of the issues but it didn’t fix the separators. I deleted the broken separators and confirmed that adding elements from Advanced Layout Builder works correctly now and doesn’t break the layout on the test page.

    Please review the test page I created and if everything is fine on it, copy its shortcode and replace it on your main page.

    If something is still not right, please reproduce the issue on it and let us know. Revisions are enabled on your installation, so we can revert back to working version and compare the shortcodes to find out the issue.

    Also, I noticed a closing curly bracket in your inline CSS (attached a screenshot in private content field). I’m not sure if they broke your layout but please make sure they aren’t in your inline CSS.

    Best regards,
    Yigit

    Hey,

    I’m sorry for the delayed response.

    1. I tested your website on Safari, Chrome, Opera, and Firefox on Mac and Safari on iPhone but the PayPal buttons show up fine on my end. I attached a screenshot in the private content field.

    2. I checked your mobile menu on my iPhone and it shows up and works fine for me. I attached a screenshot of it in the private content field as well.

    Have you figured out the issues already?

    Best regards,
    Yigit

    in reply to: PHP 8. on Enfold #1400727

    Hi,

    Great! Thanks for the update!

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: footer widgettitle font-weight #1400726

    Hey Josephine,

    Your website doesn’t load on my end at the moment.

    Please let us know when it’s up and we’ll inspect the issue.

    Regards,
    Yigit

    in reply to: website slow #1400725

    Hi,

    Your website doesn’t on my end at the moment.

    Please try configuring the options in Enfold theme options > Performance tab and consider using a cache plugin.

    Cheers!
    Yigit

    in reply to: typography “p” default size #1400723

    Hi Josephine,

    Please go to Enfold theme options > General Styling > Typography and edit “Default Content Font Size”.

    Regards,
    Yigit

    in reply to: footer mobile version columns #1400722

    Hey Josephine,

    Thanks for the update!

    Please let us know if we can mark this thread as resolved or if you need further assistance.

    Best regards,
    Yigit

    in reply to: serious bug #1400721

    Hi Josephine,

    The login page doesn’t load on my end. I tried with the “wp” subdomain as well. Could you please check the link once again?

    It looks like all of your text on the backend are bold. So I think there might be an unclosed Strong tag on your page, possibly in the “Unsere Leistungen” section, that’s causing the issue.

    Please send us a working login link and we’ll look into it :)

    Best regards,
    Yigit

    in reply to: Warning: Publicly accessible Google API key #1400719

    Hi Martin,

    Could you please send a screenshot of the warning you are getting?

    We are going to forward this thread to our developers.

    Best regards,
    Yigit

    in reply to: PHP 8. on Enfold #1400717

    Hi,

    Please create a staging copy of your site, upgrade to PHP version 8.0, and post temporary FTP and WP admin logins here privately so we can look into it.

    Cheers!
    Yigit

    in reply to: Sitemap Problem #1400716

    Hi,

    Glad Ismael could help!

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Turn links into headings in menu #1400715

    Hi,

    You are welcome!
    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Blog image overlay #1400714

    Hey,

    Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab

    
    .big-preview .image-overlay .image-overlay-inside::before {
      border-radius: 0;
      left: 25px;
      width: 50px;
      height: 50px;
      line-height: 50px;
      top: 60px;
    }
    
    #top .big-preview .image-overlay {
      width: 60px !important;
      left: auto !important;
      right: 0;
      overflow: visible !important;
      opacity: 0.85 !important;
    }
    

    Best regards,
    Yigit

    in reply to: Problem with Enfold 5.4 and Woocommerce? #1400710

    Hey,

    Could you please post FTP logins here privately as well?

    Best regards,
    Yigit

    Hey Tom,

    I’m afraid that’s not easily possible. If this is something important for you, please consider to hire a freelancer for the task.

    Best regards,
    Yigit

    in reply to: google search console page negative #1400708

    Hi,

    I tested your website on Google Mobile-Friendly Test and it says “Page is usable on mobile”. I attached the result link in the private content field.

    Regards,
    Yigit

    in reply to: Turn links into headings in menu #1400707

    Hey,

    Does removing the link using CSS work for you? If it does, please replace the code I posted here: https://kriesi.at/support/topic/turn-links-into-headings-in-menu/#post-1400694 with the following

    
    #top #header .mega_menu_title a {
      font-weight: bold;
      font-size: 18px;
      margin-bottom: 5px;
      pointer-events: none;
    }
    

    Regards,
    Yigit

    in reply to: License #1400706

    Hey Alan,

    We’d recommend you create a subdomain, such as the “clientsite.yoursite.com”, and install the theme there if that’s possible to avoid having license issues.

    Best regards,
    Yigit

    in reply to: Contact form are working #1400702

    Hi Alan,

    Thanks for the update!

    Let us know if you have any other questions and enjoy your weekend :)

    Best regards,
    Yigit

    in reply to: Turn links into headings in menu #1400701

    Hey,

    You can do that by adding a new Custom Link with # for URL in Appearance > Menus. You can replace your existing menu items with the new custom links :)

    Regards,
    Yigit

    in reply to: Turn links into headings in menu #1400694

    Hi,

    Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab

    
    #top #header .mega_menu_title a {
      font-weight: bold;
      font-size: 20px;
      margin-bottom: 5px;
    }
    

    Cheers!
    Yigit

    in reply to: Contact support #1400693

    Hi Diana,

    Thanks for reaching out to us!

    Please feel free to post your questions here and will gladly answer them.

    Regards,
    Yigit

    in reply to: Remove magnifying glass #1400660

    Hey Santiago,

    Please go to Enfold theme options > Main Menu and disable “Append Search Icon To Main Menu”.

    Best regards,
    Yigit

    in reply to: Demo Theme Pages Installation for Enfold #1400659

    Hi,

    Please contact your hosting provider and ask them to enable the PHP ZipArchive Extension. You should be able to import demos after that.

    Let us know if enabling the PHP ZipArchive Extension doesn’t help.

    Best regards,
    Yigit

    in reply to: Update Enfold 3.0.5 #1400658

    Hey Heino,

    Enfold 3.0.5 is a very old version of Enfold and is not compatible with WordPress 6.x and PHP 8.x.

    You can log in on ThemeForest with the account you used when purchasing Enfold, go to the Downloads page to download the latest version, and update the theme: https://kriesi.at/documentation/enfold/theme-update/

    If you don’t have access to the ThemeForest account, you’re going to need to create an account and purchase a new license.

    I hope this helps. Let us know if you have any other questions!

    Best regards,
    Yigit

    in reply to: Abundance Theme 2.0 #1400650

    Hey Tom,

    This might be an incompatibility issue as the Abundance theme was discontinued back in 2018. I attached the latest available version in the private content field. Please note even the latest version of Abundance is not compatible with the most recent WordPress and PHP versions.

    If you’d be interested in a more modern, flexible, and user-friendly theme, we’d recommend Enfold: https://kriesi.at/themes/enfold-overview/

    Best regards,
    Yigit

Viewing 30 posts - 691 through 720 (of 82,586 total)