Hey,

Great!

We will keep the thread open and wait to hear from you. This thread will be on hold, you can simply reply to re-open it :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi Daniele,

Due to our policy, we only login to sites that are publicly accessible.

Please go to Enfold theme options > Shop Options > Product layout on overview pages and choose “default” and check if that helps.

If it does not, please post screenshots showing the issue. You can upload your screenshots on imgur.com and post the links here :)

Best regards,
Yigit

Hi,

I am sorry for my late reply!

I re-installed the theme and now Enfold theme options work as expected. It does not give “Saving didnt work!
Please reload the page and try again” error anymore.

Could I reset the database and try re-importing the demo to see if images will import correctly?

Best regards,
Yigit

Hi,

Enfold is currently not compatible with WordPress 5.6. We are working on an update and we will release it soon.

Please install this plugin – https://wordpress.org/plugins/enable-jquery-migrate-helper/ and in plugin settings, set jQuery Version to “Legacy 1.12.4-wp”. That should help. If it does not, please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

Hey Javier,

Please clear browser cache and refresh your page a few times. Your menu switches to burger menu on screens 1350px and below on my end :)

Cheers!
Yigit

Hi,

ALB is Advanced Layout Builder which you used to create your blog post rather than classic editor. I first switched to classic editor to choose post format. Screenshot attached in screenshot shows your post in classic editor mode. First arrow shows where you switch back to ALB and second arrow shows where you choose post format :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/ and update the theme after registering it? That way we could validate your purchase :)

Also, please see this post – https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow :)

Regards,
Yigit

Hi,

Link post format was chosen for your post. I switched back to default editor, chose “Standard” post format, switched back to ALB and updated your post.

Please review your website :)

Cheers!
Yigit

Hi,

Thanks for contacting us!

Logins did not work for me. Could you please check them once again? :)

Cheers!
Yigit

Hi,

You are welcome, Greta! Let us know if you have any other questions or issues and enjoy your weekend :)

Best regards,
Yigit

Hey,

Great! Enjoy your weekend then :)

Regards,
Yigit

Hi,

Thanks for contacting us!

1- I could not find “contact-details” class on your page but could you please try using the code as following

#top .contact-details {
  list-style: none;
}

2- Please copy /enfold/js/avia.js file to your child theme and open the file and find

if(st < 500)

and change it to

if(st < 1000)

then add following code to functions.php file of your child theme

function wp_change_aviajs() {
wp_dequeue_script( 'avia-default' );
wp_enqueue_script( 'avia-default-child', get_stylesheet_directory_uri().'/js/avia.js', array('jquery'), 2, true );
}
add_action( 'wp_print_scripts', 'wp_change_aviajs', 100 );

Cheers!
Yigit

Hi,

Do you have some sort of server side caching? If so, please clear it.
I installed this plugin – https://wordpress.org/plugins/enable-jquery-migrate-helper/ and in plugin settings set jQuery Version to “Legacy 1.12.4-wp”, which should have helped but it did not so I believe there might be server side cache :)

Edit: We are working on an update and will release it soon.

Best regards,
Yigit

• This reply was modified 5 years, 3 months ago by Yigit.

Hi,

I updated Enfold to the latest version 4.7.6.4 and that helped.

Please flush browser cache and review your website :)

Best regards,
Yigit

Hey,

Sorry for the inconvenience!

Could you please create temporary admin logins and post them here privately so we can look into it?

Best regards,
Yigit