Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1266559

    Hi,

    I updated to WP 5.6. I configured the Enfold Privacy & cookies setting to display a bar on the bottom of the screen and only open info modal when the button is pushed. This worked fine until the WP 5.6 update and now the info modal is automatically opened and can’t be closed.
    When you accept the setting the info modal is closed but the msg bar is still visible. This isn’t the expected behavior.

    Could you have a look?

    Thank you,
    Dimitri

    #1266561

    Hi,

    Thanks for contacting us!

    Logins are not working for me. Could you please check them once again? :)

    Cheers!
    Yigit

    #1266575

    Thanks Yigit. Could you try again pls?

    #1266576

    Hey,

    Thanks but unfortunately it is still not working. I believe username is correct but password seems to be wrong :)

    Cheers!
    Yigit

    #1266580

    Yigit, third time’s the charm ;-)

    #1266594

    Hi,

    Exactly :)
    Issue is JS related. WP5.6 introduced some JS issues so I thought it could be related and installed Enable jQuery Migrate Helper plugin and set older version of jQuery but that did not help.
    I would like to try to switch to parent theme just to check if issue persists. If it does, I believe it might be related to WP Rocket or CDN.

    Could we try switching to parent theme and de-activating plugins?

    Cheers!
    Yigit

    #1266600

    Yigit,

    Sure. Feel free to do so. We have the backups in place just in case.

    CDN BTW is Cloudflare.

    Already tried it again with downgrading WPRocket to previous version but that didn’t resolve the issue. To be clear the combi of the previous version of WP and WProcket (or any other active plugin) didn’t cause this issue. Would seem logical that the issue is introduced with a WP5.6 change/component.

    Thank you.

    #1267215

    Hi,

    When I de-activate WP Rocket plugin, cookie bar shows up as expected. I noticed that there is a newer version of the plugin available, 3.8. Could you please try updating plugin to that version and check if that helps?

    Best regards,
    Yigit

    #1267228

    Yigit,

    Thanks for your feedback.
    Will try to get that WPRocket version installed and let you know if it makes a difference.

    Cheers,
    Dimitri

    #1267271

    Hey Yigit,

    Installed WP Rocket 3.8.0.1 and it seems to have fixed this issue.
    Thanks for the hint.

    Have a nice evening,
    Dimitri

    #1267316

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘WP 5.6 update > Privacy & cookies notification > info modal automatically opened’ is closed to new replies.